GO Outdoors - Banbury Avaliações 

912
O TrustScore é 5 de um total de 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went to the Banbury store with a broken tent pole and Shaun was incredibly helpful, he found the replacement parts and repaired it for us there and then in the store! Pleased to report the tent is sur... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Fantastic Advice & Service From Shawn We’ve recently started visiting GO Outdoors more often as our 14-year-old son has taken a real interest in fishing. Being new to it ourselves, th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We came in to buy some fishing supplies shaun was amazing so helpful and kind explained everything we needed, he is a credit to the banbury store

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Banbury

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

912 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(912)

36.553 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Tent Pole Repair

Went to the Banbury store with a broken tent pole and Shaun was incredibly helpful, he found the replacement parts and repaired it for us there and then in the store! Pleased to report the tent is surviving the Bank Holiday weather ☺️

25 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We came in to buy some fishing supplies…

We came in to buy some fishing supplies shaun was amazing so helpful and kind explained everything we needed, he is a credit to the banbury store

29 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff. Nice layout and very good discounts

29 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Fantastic Advice & Service From…

⭐⭐⭐⭐⭐ Fantastic Advice & Service From Shawn

We’ve recently started visiting GO Outdoors more often as our 14-year-old son has taken a real interest in fishing. Being new to it ourselves, there’s quite a lot to learn and it can be a little overwhelming knowing what equipment you actually need.

Shawn has been absolutely brilliant every time we’ve spoken to him. His knowledge of fishing is excellent and he has a really friendly, down-to-earth way of explaining things without making you feel silly for not knowing. He listens to what you need, gives honest advice and genuinely seems to care about making sure you leave with the right equipment rather than simply trying to sell you something.

The fishing department itself has a great selection, but for us it's the level of service that has really stood out. Shawn has taken the time to talk us through different options and has made choosing equipment so much easier and far more enjoyable.

It's lovely to come across someone who clearly has a passion for what they do and is happy to share their knowledge. Our son is really enjoying getting into fishing, and having someone like Shawn available to offer advice has made a huge difference as we find our feet with his new hobby.

Excellent customer service and a real asset to GO Outdoors. Thank you, Shawn!

27 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Outstanding Customer Service

⭐⭐⭐⭐⭐ Outstanding Customer Service – Thank You, Shawn!

My 14-year-old son has recently developed an interest in fishing, and as complete beginners, we weren't really sure where to start. GO Outdoors has a fantastic, well-stocked range of fishing equipment, but what really made our experience great was the outstanding customer service we received from Shawn.

From the moment we arrived, Shawn was extremely friendly, helpful and knowledgeable. He took the time to explain the different equipment to us, answered all of our questions and helped us choose the right products for someone just starting out. There was no pressure to buy unnecessary or expensive equipment — his advice was honest, practical and genuinely helpful.

He has made the whole experience of getting started with fishing really interesting and enjoyable for both my son and me. I've actually learned a lot from speaking with him too!

We've now been helped by Shawn on more than one occasion, and each time his customer service has been exceptional. It's clear that he really knows his stuff and enjoys helping customers.

GO Outdoors has a brilliant selection for fishing, but having knowledgeable, approachable staff like Shawn makes such a difference, especially when you're new to something.

Shawn is an absolute credit to GO Outdoors and a perfect example of outstanding customer service. Thank you for making my son's new hobby such a positive experience! 🎣

27 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, Shaun went the extra mile in demonstrating the Flux UL7 mat and the Phoxx 3 tent! Thank you for your support

27 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Efficient and helpful Salesperson

The salesperson in the footwear dept., Olivia, in the Banbury Store, was very helpful and I got the type of walking shoe I was looking for with the minimum of fuss.

17 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I had a great experience at go outdoors…

I had a great experience at go outdoors today, i was shopping for some hiking gear and the staff member Shaun was really knowledgeable and was able to direct me to exactly what i needed.

22 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Shaun offered the highest quality…

Shaun offered the highest quality service and offered his personal opinion on products which he had experimented with. A wealth of information which was incredibly valuable.
Looking forward to the help ill receive when looking for more products.

18 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I rang up a few weeks ago enquiring…

I rang up a few weeks ago enquiring about a kayak and Jess answered the phone, she was so helpful and when I went into the store I saw Shaun and he was equally as helpful and helped me to the till with the kayak and met Jess at the till. Both of these staff members were really courteous and went above and beyond to help me both on the phone and in the store.

30 de julho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Sean. He was extremely kind, knowledgeable and a pleasure to talk with.

13 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ordered online and collected in store…

Ordered online and collected in store an hour later. Easy from start to finish

4 de agosto de 2026
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Shaun was very attentive and genuine to…

Shaun was very attentive and genuine to all shoppers including ourselves.
Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine chap a testament to go outdoors.

10 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Shaun is amazing

Shaun helped us get a hiking rucksack- he measured my partner to ensure the straps were positioned to the exact place he needed it.
Amazing service!

10 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Delighted!

Excellent service. Ordered items on line for local in-store collection. Arrived promptly, items were ready and staff friendly and helpful (even offering g to help take goods to the car). Have used chairs and table already - delighted! Thank you.

2 de agosto de 2026
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, polite, friendly service. Jess supported me with applying my DofE discount even when I didn't have my card to hand. Other staff knowledgeable re. hiking boots and fleeces.

9 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The sales staff were excellent

The sales staff were excellent, very accommodating helpful and clearly knowledgeable, Shaun the sales person who helped me with a walking shoe fitting and purchase was extremely patient and knowledgeable.

6 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent support!

Excellent prices and staff support! Friendly, quick and assured staff support from Jess and Skye! Amazing customer service. Five stars!

6 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Had a problem with an item but all…

Had a problem with an item but all handled smoothly and extremely well. It's not about the problem - it's how the problem is dealt with that counts!

29 de julho de 2026
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Legend staff —- Shaun

The member staff call Shaun , he is a legend, Help a lot . Thanks

3 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Banbury

Resposta da GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais