GO Outdoors - Bedford Avaliações 

2.261
•
O TrustScore é 5 de um total de 5

4,8

Norse Road, MK41 0QN Bedford, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time shopping for our new motorhome, could not believe how big and how much we were able to complete from our list, also using our membership card saved us a fair amount. Will be our first opti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I today collected a click and collect order, I was served by Tyrell who was extremely help and made me feel a really valued customer. He had also helped me a few days prior to my collection and advise... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ian, at the checkout, made our expensive shop much more tolerable by being so upbeat, cheerful and efficient. He is absolutely fantastic at relating to customers like us and made us both laugh with hi... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The item arrived broken and unusable, from an online purchase, so had to be returned. Furthermore, it could not be replaced due to being the last in stock. However, both Customer Services and the pro... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. também em
  3. Clube de Escalada
  4. Loja de artigos de corrida
  5. Loja de Bicicleta
  6. Loja de roupas desportivas
  7. Serviço de passeio a cavalo

Sobre GO Outdoors - Bedford

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.261)

36.605 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ian at the checkout

Ian, at the checkout, made our expensive shop much more tolerable by being so upbeat, cheerful and efficient. He is absolutely fantastic at relating to customers like us and made us both laugh with his comments. He needs to be commended for this.

24 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The welcome in Go outdoors The assistant in the shoe area was very…

The assistant in the shoe area was very helpful, he returned quickly with the right sized shoes and he also helped me loosen the laces on one which was very tight. The cashier too was very pleasant and took off my discount from the voucher. She put all my things in the bag.

24 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

First time shopping for our new…

First time shopping for our new motorhome, could not believe how big and how much we were able to complete from our list, also using our membership card saved us a fair amount.
Will be our first option for future purchases.

23 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good costumer services.

Very good costumer services.

24 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Customer Service

I today collected a click and collect order, I was served by Tyrell who was extremely help and made me feel a really valued customer. He had also helped me a few days prior to my collection and advised me on walking boots, a really helpful member of staff

23 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service staff very…

Excellent customer service staff very friendly and helpful would like to also thank Ryan who took great steps to ensure he meet all my needs super helpful

23 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very efficient and extremely helpful

Very efficient and extremely helpful

13 de outubro de 2026
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Good product

Good product, pricing and timely delivery

9 de outubro de 2026
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Needed to get some hiking shoes for…

I needed to get some hiking shoes for both my boys, aged 17 and 12. Ziggy took her time to explain things and was very knowledgeable. She was very helpful.
Klaudia also helped me find some clothes. She was very friendly and helped me find clothes that fit my budget.

19 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

8 de outubro de 2026
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing staff

I had a really positive experience at GO Outdoors, thanks to Ian, Jacob and Brian. Shopping with my three children was quite stressful, but they were all so patient, friendly and helpful. They made everything much easier and provided perfect service. Thank you so much!

17 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Avaliado com 3 de um total de 5 estrelas

Item arrived broken and unusable

The item arrived broken and unusable, from an online purchase, so had to be returned. Furthermore, it could not be replaced due to being the last in stock. However, both Customer Services and the process for ease of returning this item were exceptionally good. I just wish that you took the same care over Quality Control.

30 de setembro de 2026
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Knowledge and integrity of staff

Ryan and Lucy worked as a team to help give me the information I needed to decide about my purchase.
Ryan explained the difference in fabrics for the waterproof jackets I was looking at, recommended a more expensive but in the longer term, more cost effective version.He did not give me the hard sell and gave me advice on a wash in detergent I could use on my current jacket rather than sell me something new.I felt my needs had been listened to, he had integrity and honesty in his advice.I am still more likely to buy the more expensive jacket in the future but felt under no pressure to make that purchase today.

7 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Liz on the checkout was extremely…

Liz on the checkout was extremely helpful and friendly. Another member of staff showed me exactly where to find the BBQ briquettes I was after.

6 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Merv in the fishing section was really…

Merv in the fishing section was really friendly and helpful, and generally a great example of customer service! 10/10!

4 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service from Callum

Great service from Callum, he was very helpful and looked after us with our tent purchase. Keep up the great work. We have been shopping at the Bedford store since it opened and the service has always been great :-)

20 de setembro de 2026
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ryu was amazing help and extremely…

Ryu was amazing help and extremely professional and friendly.

30 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Served by Ziggy

Served by Ziggy - brilliant level of service, even at the end of a shift!

Ziggy helped me with getting some ski-related items (mainly gloves) and was very patient and answered all questions with confidence.

Definitely a good member of your team and I’d certainly hire them to be a manager in my site!

29 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service today from Ryv and Helena

Great service today from Ryv and Helena. We had some issues sorting out my loyalty card and they were both so helpful, polite and nothing was too much of a bother. Very impressed with their customer service. Thanks to them both

26 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Merv Bedford fishing department Very helpful

This is for Merv in the fishing department at Go outdoors Bedford. Merv was very helpful and has a very good knowledge of fishing and the products sold in the store.

21 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Bedford

Resposta da GO Outdoors - Bedford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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