Given the comparable size of this store (Caernarfon Express) to its closest neighbours at Bangor and Llandudno, we were pleasantly surprised by how helpful the staff were. Dewi was great, he offered... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
A empresa respondeu
I recently went into our local go outdoors and was totally ignored by the staff. Infact the man who was in there, not sure if he is manager, but I was looking at foot ware and he walked between me and... Ver mais
A empresa respondeu
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our qu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Caernarfon (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Dinas Garage, Dinas, LL54 7YN, Caernarfon, Reino Unido
- 01286 800125
4,8
Excelente
209 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff at dinas go outdoors are…
The staff at dinas go outdoors are fantastic they are helpful polite and knowledgeable. When i ask them something they go that extra mile to assist that is why I have spent a few hundred pounds and more in the shop absolutely brilliant
8 de setembro de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Phil in the local stores is amazing..he…
Phil in the local stores is amazing..he went the extra extra mile to help with our purchase... brilliant customer service.
5 de setembro de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent Service
Stressless visit to the store, helpful and knowledgeable staff, certainly a pleasant experience
23 de agosto de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff
Friendly staff , found what I was looking for , a reasonably priced backpack , local.
6 de agosto de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpfull and efficient staff.
28 de julho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service and value
23 de julho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent advice and customer care
1 de julho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Purchased the item I required without…
Purchased the item I required without any difficulty
21 de junho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Fantastic.
Excellent and quick service at the Caernarfon store. Very helpful and friendly member of staff. Had the shoes I wanted which the Porthmadog store unfortunately did not have in my size.
18 de junho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff very helpful and friendly
Staff very helpful and friendly. It was near closing time, they did not rush us and we're eager to show us the product.
13 de junho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
The product was on a limited time…
The product was on a limited time offer,
but my local store had sufficient quantities in my size.
1 de junho de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
helpful staff
25 de maio de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
I was looking for a pair of walking boots and wasn't sure if I would find any because I have wide feet. I managed to find what I was looking for at Go Outdoors. I had lots of help and good advice, I appreciated the assistance. The staff were very friendly and made me feel very comfortable. I would definitely shop there again.
18 de abril de 2024
Avaliação não solicitada
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service
Great customer service, really helpful staff. Well stocked shop with plenty of choice.
14 de abril de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good choice, service and value for money
Good choice of clothes, footware etc. Very good prices and service.
15 de abril de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Had my order delivered to Caernarfon…
Had my order delivered to Caernarfon Express store. Staff always helpful knowledgeable and pleasant. Shopping experience always good in this store
7 de abril de 2024
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Caernarfon (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great service, even for just a pair of walking socks!
20 de março de 2024
Avaliação não solicitada
Resposta da GO Outdoors - Caernarfon (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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