I had such a lovely experience buying my backpack for travelling today! Harry helped me make sure I got the right backpack for my trip, made sure it fitted me properly and was so knowledgeable and fri... Ver mais
A empresa respondeu
Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB
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I had such a lovely experience buying my backpack for travelling today! Harry helped me make sure I got the right backpack for my trip, made sure it fitted me properly and was so knowledgeable and fri... Ver mais
A empresa respondeu
Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Ver mais
A empresa respondeu
We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... Ver mais
A empresa respondeu
Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Reino Unido
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Lewis made our experience fantastic! So knowledgeable, incredibly patient as we deliberated, and just a warm friendly presence to boot. Please pass on our thanks, Lewis is an absolute credit to the company and a brilliant employee.

Resposta da GO Outdoors - Exeter
Jo was very helpful today helping me choose a coat ⭐️⭐️⭐️⭐️⭐️

Resposta da GO Outdoors - Exeter
Alfred was extremely helpful and knowledgeable. He was patient and professional. Thanks

Resposta da GO Outdoors - Exeter
Lewis was very patient and helpful. Good advice, knowledgable over products and how to ensure rucksacks and boots got properly. Thank you

Resposta da GO Outdoors - Exeter
When i phoned the store Joe was extremely helpful. As I walked in his approach was warm and welcoming. With a gas bottle in my hand he was happy to take it off me to exchange it while my wife and I looked around the shop. The staff member on the checkout was very cheerful and polite. We would definitely return again.

Resposta da GO Outdoors - Exeter
Dave was absolutely brilliant was such a big help. I came in looking for skiing gear and he was super insightful and gave us lots of his time. ⭐⭐⭐⭐⭐
Absolutely brilliant service from Sam. From the moment I walked in he was friendly, patient, and genuinely helpful. He took the time to answer all my questions, explained the options clearly, and made sure I left with exactly what I needed.
It’s rare to come across someone in retail who actually cares about the customer experience, but Sam really goes above and beyond. Nothing felt rushed and he made the whole process easy and stress-free.
If every shop had someone like Sam, retail would be a much better place. Top bloke and top service — give that man a raise.

Resposta da GO Outdoors - Exeter
Dave was amazing help for me and my boy coming in for skiing gear ( were skiers by the way). Sam was good for other stuff than skiing as well.

Resposta da GO Outdoors - Exeter
I had been trying to purchase a coat online but my membership card and discount wasn't showing. I tried to call customer services multiple times without success. I drove to the local store and learnt it had expired so paid to renew the membership. The coat I wanted wasn't in store. I've tried to purchase the coat online and the membership card discount isn't automatically showing, meaning I have to try and contact customer services by phone again. The website is poor and should enable customers to renew membership and see expiry dates online.

Resposta da GO Outdoors - Exeter
excellent and friendly service Paul was very professional and gave very good advice . In Exeter shop

Resposta da GO Outdoors - Exeter
Great service from 2 guys called Harry and Igor. Both knowledgeable but Igor was great at really giving the finer details. It was nice to have a younger man with experience tell you things that could really help so definitely recommend.

Resposta da GO Outdoors - Exeter
Sofiia at your Exeter branch helped us choose items for my Son’s upcoming Ten Tors walk.
She was extremely knowledgeable and helpful, making sure we had the best kit at the best value for us.
Thank you. 🤩

Resposta da GO Outdoors - Exeter
I came in to buy some new walking boots with Christmas vouchers. I was served by Lewis who was very helpful, he showed me alternatives when the pair I liked were not available in my size. I was able to find another Brasher pair I really liked with Lewis’s help. A great shopping experience all round.

Resposta da GO Outdoors - Exeter
Excellent customer service from Sophiia today.

Resposta da GO Outdoors - Exeter
Went to buy a pair of Walking boots and was helped by Lewis who was very helpful and knowledgeable. He was patient and not at all pushy when I was choosing which ones to buy

Resposta da GO Outdoors - Exeter

Resposta da GO Outdoors - Exeter
Harry, the member of staff who helped me, was friendly, courteous and knowledgeable while also being humble. He didn't pressure me into buying anything but instead told me about the differences between the walking shoes at different price points so that I could make an informed decision. I asked to try on many different shoes in many different sizes and he politely helped me to find the best ones for me. Thank you, Harry. I wish all shop assistants were like this!

Resposta da GO Outdoors - Exeter
Helped by Harry with walking shoe purchase and Sofia with a waterproof coat purchase. Both extremely friendly and helpful. A pleasant shopping experience.

Resposta da GO Outdoors - Exeter

Resposta da GO Outdoors - Exeter
Great service from Paul, thanks

Resposta da GO Outdoors - Exeter
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