GO Outdoors - Huddersfield Avaliações 

545
O TrustScore é 5 de um total de 5

4,8

Leeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought some new Boots & socks North Ridge & waterproof! Fabulously light and paired with Peter Storm walking socks 👍👍👍 Great value and great Service from the Staff including Karen on the checkout... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Huddersfield

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

545 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(545)

35.992 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Great but item marked up at different price than I was charged.…

This would have been a five for the customer service alone but when I read my receipt later I realised that I bought something that on the shelf it was marked up at £4.50 and it actually cost me £9.
There were lots on the shelf and it was actually a store colleague who handed me it as I couldn’t find it. Other than this I always have great service at the Leeds rd rtp branch.

30 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Good personal service.Kyja and Nick…

Good personal service.Kyja and Nick were helpful.

28 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Abigail & Jake

Abigail & Jake were very helpful with advice.
Abigail made sure was happy with purchase and had a friendly helpful attitude to her customer service.
Both a credit to the company.

25 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Ordered a jacket for granddaughter to…

Ordered a jacket for granddaughter to collect in store.wrong colour sent so end up with pink instead of grey.Was a good price so decided to keep the pink one but disappointed that a mistake as obvious as this could happen.

8 de abril de 2026
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi Andrew,

Thank you for taking the time to leave a review.

I am sorry to hear that our level of service has not met your expectations on this occasion.

I will pass your feedback to the relevant team to avoid this in future.

We hope that you continue to shop with us.

Regards,
Faiza,
GO Outdoors Online Reviews Team.

Avaliado com 5 de um total de 5 estrelas

Stuart and Kyja both went out of their…

Stuart and Kyja both went out of their way to help with a purchase! Excellent customer service 👏

17 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service

Unfortunately I had to return some boots that were faulty but the help received was exceptional.
Jacob helped me choose the boots as my originals were no longer available. Thistle handled the exchange and both were parties very pleasant and knowledgeable.
Thanks ☺️

19 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Kyja

Kyja, was very helpful with our purchase! Friendly and happy in her work...

12 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Experienced, polite and knowledgeable staff

I was somewhat in the dark while purchasing a new sleeping bag. The choices were abundant.I went to ask for assistance and on my return to the camping section, Sophie was already there and assisted me.she was very knowledgeable and polite. I was extremely happy with the choice I made due to her guidance. I then went to pay at the till and Kjya informed me of a promotion and helped me set up a new card and was very polite.
It was a very pleasant expexperience visiting the new store and I will definitely be recommending it to my family and friends. 5 stars definitely ✨️

17 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff - Becca and Kyja. Another male staff made the checkout at the tills easy - i think he's the manager.
Pleasant experience and neatly packed shelves.

16 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Maggie from Go Outdoors Huddersfield

Maggie, the store assistant at Go Outdoors Leeds Road Huddersfield was brilliant, nothing was too much trouble. She was so helpful and cheerful with it.

14 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

12 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The quest to find walking boots

My husband and I visited Go Outdoors on the Leeds Road in the quest to find walking boots. We both struggle to find suitable footwear due to problematic feet!! We were assisted in our search by the amazing Becki C in the footwear department. She went above and beyond to help us find comfortable shoes. Despite us having to try on loads of different styles and sizes, Becki remained patient, professional, friendly and extremely helpful. We came away feeling very happy with the service we’d received from Becki. Keep up the awesome work Becki - you do an excellent job of work ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

8 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Kimberley was super helpful

Kimberley was super helpful, more than willing to help us find the right things and getting us different sizes to try, Thank you!

12 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful service.

Jake in the men's shoe section was very helpful, patient and diligent in finding the right fit of trainer for me.
Kyja at the pay station was efficient, helpful and friendly.

11 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Good customer service

Firstly, the shop itself is great. Loads of stock, plenty of light and space.
I went back for a refund on an item, and was dealt with very quickly and efficiently by Kyja. She was very pleasant and helpful, and sorted the refund with no fuss. Customer service as it should be. Thanks, Kyja.

9 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The most cheerful helpful staff I’ve come across in a LONG time

We were helped my a lovely member of staff today, who, despite putting out hangers stopped to make sure we had what we needed.
Offered to help but wasn’t over bearing and when we wandered off to try on clothes, appeared, to unlock the changing room. Thank you Thistle for your help and to the two other members of staff we dealt with who were equally as professional and cheerful.

7 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We were looking for a tent which was…

We were looking for a tent which was out of stock but Nik was very helpful and packed up the one on display for us, he even gave us a discount and found some extra pegs.

4 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic

We were served by Sophie in the footwear department, who was very professional, efficient and was very helpful throughout our visit to the Huddersfield store.

31 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Kyja was extremely helpful and friendly

Kyja was extremely helpful and friendly

1 de abril de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable - thank you!

Michael helped me to buy new walking boots ahead of starting a new job that involves some serious trekking! I really appreciated his expertise and guidance, helping me to make a decision with confidence.

29 de março de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Huddersfield

Resposta da GO Outdoors - Huddersfield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

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