GO Outdoors - Liverpool Avaliações 

2.050
O TrustScore é 4.5 de um total de 5

4,6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Liverpool

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Reino Unido

  • 01513 059590

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(2.050)

35.893 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Super helpful staff

Super helpful staff, but very little xxx stock in any stores.

20 de outubro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly staff when asking…

Helpful and friendly staff when asking for advice on camping stoves :) thanks

17 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Hi_gear camping kitchen

Bought a new camping kitchen for our recently acquired Berghaus Nightfall Freedom 5 tent. The kitchen is fantastic, fits neatly into our tent porch. Great quality kitchen. Really good customer service.

11 de outubro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thanks to a very helpful and patient…

Thanks to a very helpful and patient salesperson (Luke) I am very happy with my new walking shoes. Always find the right pair at Go Outdoors as good selection at all price points.

16 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great

Great staff and great coat for price

14 de outubro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great help and advice

Ryan and Luke helped me with the purchase of 3 camping tables and configured the sale to provide me with the maximum discount.

Good job fellas

15 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I just want to give a big shoutout to…Ryan

I just want to give a big shoutout to Ryan at the Bootle store — what a great guy! He was incredibly helpful and solved a problem I had with minimal fuss or stress. Nothing was too much trouble, and his calm, friendly manner made the whole experience easy and enjoyable.
It’s rare to find someone with such a great attitude and genuine customer service skills these days — Ryan is a real credit to GO Outdoors. Thanks again, Ryan! 👏

11 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Hiking shoes

Ask for Laura for knowledge on shoes she was very helpful and knows the perfect shoe for you.

9 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful shop Assistant,,

Very helpful shop Assistant,,, all my questions answered...

No one pushing me to buy.

Relaxing place to shop.

2 de outubro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The people were very helpful and the…

The people were very helpful and the two coats I bought were good especially for the price

1 de outubro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Got a bike through the cycle to work…

Got a bike through the cycle to work scheme. Ken was really informative in helping me choose what bike to go for, and explaining everything about the bike. Him and Morgan made the process really easy as I’d never used the cycle to work scheme before. They even give me advice on how to look after certain parts on the bike. Would definitely use them again.

2 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Unfortunately I had to return some…

Unfortunately I had to return some boots that were not waterproof, both the ladies that served me were very helpful and specially Laura who was very knowledgeable about the boots and I was able to exchange my boots for a more suitable pair.

2 de outubro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Liverpool Go Outdoors

I visited the Liverpool Go Outdoors branch to purchase a roof tent. I was fortunate to be greeted by a staff member named Jenny, who enlisted the help of another staff member named Paul, who was more knowledgeable on the product range. Between the two, they offered valuable advice and, when I decided on the tent I wanted, they helped me through the checkout process and even helped me to get the rather bulky item loaded into my vehicle. Their friendly, helpful attitude was way above and beyond what I've come to expect from retail staff in recent years. They are both an absolute credit to Go Outdoors.

30 de setembro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Always buy in shop, not online.

My online order arrived at the shop, I got an email telling me so. Get the parcel and opened it in the car before I left the car park. Only two of the four items were in the package. Back inside I explained, they checked, said I'd picked the other (why 2 seperate packages?) up the day before at 4am ? Shop couldn't do anything, told to ring customer service. Two long calls over 3 days because the promised call back didn't materialise, bit like the missing socks, and I get refunded for the missing item because it was now out of stock.

15 de setembro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

I've shopped with you a few times and…

I've shopped with you a few times and not really had any problems finding what I need and colleagues have been helpful. On my last visit I asked a colleague where a product was, he gestured towards the stairs and mumbled "over there somewhere?" and went back to having a shouting conversation across the shop with another colleague.

Could have been better.

20 de setembro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant experience. Paul was amazing!

We went to Go Outdoors as a recommended shop for Duke of Edinburgh equipment. Paul was absolutely amazing in helping us with every aspect. Firstly, he found us the correct walking boots for the time of year, including how to lace them in a special way to stop them loosening in wet conditions.
He gave my daughter advice on suitable waterproof trousers. Next he helped do a custom fitting on the huge D of E rucksack for her. He then filled it with a weight and kept an eye on how she was managing with it while we carried on talking. He went through the whole list with us, giving us tips on every area including food, packing, what to wear overnight to keep warm and way more. Lastly he found us the compass and helped us make sure that we got the D of E discount. Paul was very knowledgeable and nothing was too much trouble for him. He was modest, friendly and is an excellent asset to the store.

20 de setembro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly & helpful staff 😁

Paul was so helpful and generous with his knowledge about certain pieces of kit! He even shared some of his favourite biking routes. Thanks a lot :) will be back and looking forward to catching up!

20 de setembro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff and good selection of hiking equipment.

13 de setembro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 3 de um total de 5 estrelas

1st time I visited bottle store

1st time I visited bottle store , staff was good with assistance expect for one person call Ken , who was very keen to help me and my partner ,, help get chairs and everything we need for camping, great shopping hat off to Ken 👍

12 de setembro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff and dog friendly

I just like it in this store. The staff are friendly. It's dog friendly. Many of the products are on display so that I can see them properly and therefore help me to make a decision which is right for me.

13 de setembro de 2025
logotipo da GO Outdoors - Liverpool

Resposta da GO Outdoors - Liverpool

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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