Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver mais
A empresa respondeu
Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... Ver mais
A empresa respondeu
I went to buy a few items in preparation for a trip I'm taking shortly. All of the items were in stock. On buying the items, I had a couple of problems, Meena guided me through and sorted the proble... Ver mais
A empresa respondeu
Dave in Loughborough store could not have been more helpful and friendly. We were looking for internal windsceen covers and he came out to van with us to try for size before buying. Saved a lot of ha... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Bishop Meadow Road, LE11 5RE, Loughbrough, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great selection of products and helpful staff. Josh was polite and helpful on the checkout.

Resposta da GO Outdoors - Loughborough
Great help and advice today as always in the Loughborougg store. Meena was particularly helpful :)

Resposta da GO Outdoors - Loughborough
Really pleasant staff, and super quick refund process. Ryan and Luke were great

Resposta da GO Outdoors - Loughborough
Got what we wanted at a good price. Nicely set out store. Luke at checkout was so smiley and helpful

Resposta da GO Outdoors - Loughborough
Luke was very helpful, polite and it was a pleasant experience, even though the store was very hot!
Lachlan was amazing and absolute credit to go outdoors.
He offered great customer service, listened to what we needed and was charming.
Thanks for setting up our new bike and talking us through it all.

Resposta da GO Outdoors - Loughborough
Came in to find a large inflatable tent but there were so many good options to choose from! Lochlan though spent his time helping me find what I needed and also assisted me in finding everything else

Resposta da GO Outdoors - Loughborough
Phoebe was very helpful during our visit to Go Outdoors. She gave great advice on sleeping bags, sleeping mats, and backpacks, and helped us find the right products. Friendly, knowledgeable, and excellent customer service. Thank you, Phoebe!

Resposta da GO Outdoors - Loughborough
Josh was very helpful in directing me where to find the swim goggles and was very friendly throughout the entire interaction.

Resposta da GO Outdoors - Loughborough
Went to buy a bike for my son. Excellent advice and help from Lochlan who went above and beyond anything we expected. Thanks!

Resposta da GO Outdoors - Loughborough
Quality products as always at very reasonable prices. I was served today by Emily who was polite and cheery, as she always is.
Today I purchased fishing gear, feeders for 87p, feeder pre-tied hook lengths 97p how can you go wrong

Resposta da GO Outdoors - Loughborough
Went to buy some camping chairs, but had not received my membership shit yet to get the deal. So Emily on the till sorted this out straight away no hassle. And was very happy,kind and polite!

Resposta da GO Outdoors - Loughborough
Bradley was fantastic, great customer service and spent time helping me choose some new sunglasses. By far the best Go-outdoors I've visited

Resposta da GO Outdoors - Loughborough
We went to buy a tent and camping equipment and as novice it was a bit bewildering, Josh T was so helpful showing us all the options. He was extremely knowledgeable and gave genuinely good advice. He made the whole process so easy. I have some more things to buy and will definitely be back. I really appreciated that there was no hard sell just fair, honest information about the products that made our decisions informed. Thank you so much Josh T.

Resposta da GO Outdoors - Loughborough
Josh and Saskia were absolutely amazing today! All the information we needed to know we were informed of and we were advised on the products that were relevant to us. We bought everything we needed for our 1st hiking expedition and Josh helped us in every aspect, Thank you so much to you both, fantastic experience.

Resposta da GO Outdoors - Loughborough
Lochlan kindly took the time to walk me through some E-MTB options. Once I was happy with the bike I wanted, he broke down the timeline for the bike to be built charged and ultimately collected. Less than 24hours later I received a phone call from Lochlan himself letting me know my bike was ready to collect. Upon arrival he remembered me without prompting. He then made sure the bike was set up for me to ride away should I want to. He gave me a comprehensive introduction to charging and caring for the bike. Very impressed with his service!

Resposta da GO Outdoors - Loughborough
With limited time and even less knowledge about hiking we were approached by Vikki in store. She did an amazing job advising us and navigating the various departments to collect the clothing and equipment needed for our son’s first DoE camp. Vikki’s knowledge and own experience with hiking translated into great recommendations and savvy choices for our shop. To help she enlisted the support of her till colleague, Meena, who collected our items and had everything ready for us by the time we arrived at the checkout with the last few things. Team work! It’s rare these days to find such helpful people in retail stores, they’re a credit to you. The gear is excellent too! Thank you both!

Resposta da GO Outdoors - Loughborough
What a brilliant team Go Outdoors have in Loughborough! Josh & Dave have been fantastic over the past couple of days (making up for the woeful online ’help’).
Actual shops are closing everyday but if you put passionate, knowledgeable people in a customer friendly environment the trend will be reversed.
We were able to reserve a replacement air tube for our Berghaus tent, which is likely to be the correct one after taking on the knowledge of the specialists in store.
Brands like Berghaus need to support businesses like Go Outdoors because both of weaker alone.
If you need outdoor advice speak or visit the team in Loughborough!

Resposta da GO Outdoors - Loughborough
The online ordering was a very easy process, as was the collection at my local store

Resposta da GO Outdoors - Loughborough
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.