Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver mais
A empresa respondeu
Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... Ver mais
A empresa respondeu
I went to buy a few items in preparation for a trip I'm taking shortly. All of the items were in stock. On buying the items, I had a couple of problems, Meena guided me through and sorted the proble... Ver mais
A empresa respondeu
Dave in Loughborough store could not have been more helpful and friendly. We were looking for internal windsceen covers and he came out to van with us to try for size before buying. Saved a lot of ha... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Bishop Meadow Road, LE11 5RE, Loughbrough, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First time at go outdoors I was pleasantly surprised how good it was excellent range and very helpful and pleasant staff

Resposta da GO Outdoors - Loughborough
Great store - variety of kit and clothing for hiking. My only wish is for Go Outdoors to stock Lowa (womens) hiking footwear. Surprised to find out there is a parking time limit for customers - Hoping the store supervisor is able to liaise with the parking company on my behalf, having needed to do a lot of browsing for upcoming mountain hikes, and having a member of my family with me who has a disability and requires additional time. Thank you to Saskia and the other ladies for your assistance in the women's clothing area.
Claire

Resposta da GO Outdoors - Loughborough
Great checkout service by Saskia

Resposta da GO Outdoors - Loughborough
The sale assistant Meena was really helpful and friendly. She made the experience a pleasant one, on top of the fact that Go Outdoors is an excellent place to purchase a variety of products for D of E expeditions, camping trips, hiking and much more.

Resposta da GO Outdoors - Loughborough
Visited go outdoors Loughborough today. I was shopping for fishing tackle and was served by a very nice chap called Bradley. He was very friendly/polite and sorted me with everything I required. A great addition to your team 👍👌

Resposta da GO Outdoors - Loughborough
Bradley was a great help with the Fishing equipment. With so much various fishing equipment on display he helped me choose the right equipment to kit my Son with fishing rods, reels and tackle to get him started. Plenty to choose from in the store so he was a great help and very knowledgeable.

Resposta da GO Outdoors - Loughborough
Walked in with a small fault on my bike. Dale repaired it there and then. Took him 5 minutes, nice guy who gave some advise too. Brilliant service

Resposta da GO Outdoors - Loughborough
Really helpful with are queries and had good service

Resposta da GO Outdoors - Loughborough
Called in store today having signed up to Go outdoors text system to receive a 10% discount. Spoke to Josh to clarify if discount would be available on product. He was most helpful, and confirmed it would be. A pleasure to visit the Loughborough branch and Josh is a credit to the staff there. Pete B.

Resposta da GO Outdoors - Loughborough
Lovely staff, served by Meena who helped us with setting up a memership!

Resposta da GO Outdoors - Loughborough
Great experience on bike services and not only. Professionals

Resposta da GO Outdoors - Loughborough
First pair of shoes had to go back , however new pair came very quickly and overall a good service

Resposta da GO Outdoors - Loughborough
Smooth shopping for my daughter's DofE expedition. Helpful staff on the shop floor and lovely service at the till by a lady called Meena

Resposta da GO Outdoors - Loughborough
We made a quick trip this afternoon, didn’t find what we were looking for but Meena served us and she was very lovely and helpful :)

Resposta da GO Outdoors - Loughborough
Great Service from Meena at the tills. Helped me renew my membership even with a forgotten card. Also recommended adding my card to my Google wallet which I didn't know I could do!

Resposta da GO Outdoors - Loughborough
Josh was extremely friendly and helpful after going in for a snapped pole. Ended up with our whole camping setup and couldn't be happier. Alana on tills was also super friendly and chatty! All round great experience! Thanks :)

Resposta da GO Outdoors - Loughborough
Great Customer Service from Josh
Found Josh to be very helpful when I asked for assistance.

Resposta da GO Outdoors - Loughborough
Emily was really helpful and patient- a credit to the company- thank you for your help!

Resposta da GO Outdoors - Loughborough
Went into to go Outdoors Loughborough today with the daunting task of knowing I needed to get some hiking boots as I’m doing some walks over the summer.
I had no clue what boots to get, however Matt one of the employees came over to help me and wow, he was knowledgeable!
He picked out a few pairs that he thought would be suitable for the kind of conditions I’ll be walking in, And then I could compare against. His way of explaining the technical aspects of each boot was fantastic and I was able to pick out some North Ridge leather walking boots, that I’m really chuffed with!
Would like to thank Matt for his wealth of experience and the ability to help me get the right boots would definitely come in again.

Resposta da GO Outdoors - Loughborough
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.