Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
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Veja o que dizem as avaliações
Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... Ver mais
A empresa respondeu
Went in to get a new pair of hiking trousers, and Samantha was fantastic. She recommended a pair to try on, and they were perfect. I have tried at least 8 other pairs (that I found myself) but non... Ver mais
A empresa respondeu
I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Clube de Escalada
- Loja de artigos de corrida
- Loja de Bicicleta
- Loja de roupas desportivas
- Serviço de passeio a cavalo
Sobre GO Outdoors - Manchester Arndale
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Reino Unido
4,8
Excelente
465 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till
Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till exchanged the item straight away very good quality clothing I recommend them to friends & family
12 de agosto de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very good
Charlie W very good service managed to save me a lot of money on a nice berghaus coat with getting the membership and student discount also was very friendly 10/10 service top guy
5 de agosto de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Had a really good experience picking…
Had a really good experience picking out walking boots for the first time with lots of help from one of the staff called George
31 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were helped excellently with our…
We were helped excellently with our shoe search and Charlie at the counter was very friendly!
31 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Friendly greeting on entering the…
Friendly greeting on entering the store.Allowed to wonder freely with any pressure.quick and efficient service!
30 de julho de 2025
Resposta da GO Outdoors - Manchester Arndale
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Visited to the Arndale store Manchester …
Visited the store in Manchester Arndale yesterday. Was lucky enough to have the assistance of Emma, who, had plenty of patience and was more than helpful in advising me on a rain jacket, which I bought. It was refreshing to have such good customer service. Thank you Emma.
26 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Lovely store
Lovely store, everything was easy to find. Charlie W who served me was very friendly and helpful. Great service.
26 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
This is not the first time I have been…
This is not the first time I have been served by Charlie W and everytime he has been super helpful and patient at the till. Excellent customer service skills. I have worked in retail for a long time and would hire Charlie in a heartbeat. Thank you!
26 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great customer service and support from…
Great customer service and support from Charlie
26 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Very satisfactory experience at the Arndale.
Our salesperson Sadiya was very helpful and knowledgeable about the products and alerted us to the best product for our needs. She also explained about discounts and how to look after the shoes. At the till, Jane was very helpful and friendly again giving advice about product care and discounts.
24 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great product knowledge for walking shoes
I was served today by Louise when buying walking shoes. What a great service. She went out of her way to ensure they fitted correctly and had great product knowledge. So good in fact I bought two pairs. Thank you
23 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Afsah was amazingly helpful today in…
Afsah was amazingly helpful today in reactivating my membership and saving.
22 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great customer service from Jane
Great customer service from Jane. Really personable and patient and nothing was too much trouble. Quite a rarity these days.
21 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience! Thank you.
Charlie W, was really helpful! Made for a great shopping experience thank you. All staff in store were really friendly and helpful.
20 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Clothes and other stuff are good but 3l…
Clothes and other stuff are good but 3l water bottle experience is not good just waste of money
18 de julho de 2025
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Exceptional service experience
Had a small issue with a pair of trousers I bought and Kris couldn’t have been more helpful. He handled it with real care and professionalism, going above and beyond to make sure I left happy. Genuinely impressed with the customer service. Thank you
18 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent customer service!
Mimi gave excellent advice and was extremely pleasant. Thank you for your patience in answering all my questions 😊
18 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Hospitable staff
I was served by a really, friendly, amiable staff member Charlie W who was very helpful and hospitable.
6 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Charlie W was extremely helpful
Charlie W was extremely helpful, friendly and ......patient 😂 many thanks to him, we went home very pleased with our purchases.
Every staff member we came across during our visit was lovely and so helpful. We'd definitively o back there based on our experience.
The only disappointment during our visit was that there is only 1 changing room there and only one customer is permitted into it at a time, even if it's, as in our case, partners shopping together. As we were both trying on multiple items we caused a long wait for customers behind us.
7 de julho de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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