I spent 45minutes in the store , it’s just 5mins away from my home and I regret I never visited the store from last 10years. I would like to Thabk Luke(sales man) especially, for a beginner like... Ver mais
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I spent 45minutes in the store , it’s just 5mins away from my home and I regret I never visited the store from last 10years. I would like to Thabk Luke(sales man) especially, for a beginner like... Ver mais
A empresa respondeu
We visited the store looking for a specific barbecue, we were assisted by Megan on the ground floor who directed us to Josh on the upper floor where Josh was extremely helpful and knowledgeable on w... Ver mais
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Most of your staff were extremely helpful but this was let down by the person that checked us out. She charged us for a new bottle of gas (£30 pound extra) and when we raised the issue there were no a... Ver mais
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With half an hour before closing we needed 3 pairs of walking shoes before or holiday the following day. Dave was extremely helpful and patient, gave expert advice and made sure we left with the perf... Ver mais
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Escrito pela empresa
Escrito pela empresa

Saville Road, Westwood, PE3 7PR, Peterborough, Reino Unido
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I spent 45minutes in the store , it’s just 5mins away from my home and I regret I never visited the store from last 10years.
I would like to Thabk Luke(sales man) especially, for a beginner like me to outdoor camping he took all the time and answered and clarified all my queries.
Thanks for wonderful experience over all

Resposta da GO Outdoors - Peterborough
All good, cancelled items refunded quickly, shipment quick,staff excellent

Resposta da GO Outdoors - Peterborough
I have been to the store twice in the last few days to collect parcels…staff were friendly and helpful including getting the correct size when I returned a pair of shoes that were the wrong size

Resposta da GO Outdoors - Peterborough
Needed two inner tubes fitted. Quick and excellent service. Also had a problem registering guarantee but staff member Danny did it for me on my mobile.

Resposta da GO Outdoors - Peterborough
Salesperson at the shoe/boot section was Laura Ng - she did a great job of advising and fining the right walking shoe for me. And she liked my dog!

Resposta da GO Outdoors - Peterborough
Very friendly and knowledgeable staff member Matt. Very patient and not pushy at all. Helpful with discounts available. Good range of sport gear.

Resposta da GO Outdoors - Peterborough
I visited the Peterborough store as a very unhappy and frustrated GoOutdoors customer, having experienced an absolutely awful customer support department.
I left the store happy and happy to use Go Outdoors again. That is 100% down to the brilliant Megan, who totally understands how customer service should work and is an asset to Go Outdoors. As result my issue was resolved quickly and efficiently and I would highly recommend GoOutdoors Peterborough. Just never use the on line customer support service.

Resposta da GO Outdoors - Peterborough
I am a repeat customer at your Peterborough store because each time I go there I get excellent service from your experienced knowledgeable and helpful staff. Buying boots is tricky but Jackie makes it easy and I have bought 3 pairs of boots from her over the last 8 years.

Resposta da GO Outdoors - Peterborough
With half an hour before closing we needed 3 pairs of walking shoes before or holiday the following day. Dave was extremely helpful and patient, gave expert advice and made sure we left with the perfect shoes for our holiday. Excellent service!

Resposta da GO Outdoors - Peterborough
We visited the store looking for a specific barbecue, we were assisted by Megan on the ground floor who directed us to Josh on the upper floor where Josh was extremely helpful and knowledgeable on what we needed.
The assistant on the till was also very polite and helpful.
A great store with great staff.

Resposta da GO Outdoors - Peterborough
From ordering on the mobile website to picking up my items in store, it was so easy. Everything I wanted was available & I could pick up after work at my convenience. Staff in store were great. Just back from a wee camping jaunt with my kids & the bits I ordered were all good too.

Resposta da GO Outdoors - Peterborough
Just bought 2 E Bikes from this Peterborough Store for
myself and my wife.
We were looked after buy two members of staff, 1st one being DAVE the bike man .
and the second being Matt the fishy bloke.
Thank you both for your time and helpfulness .
We appreciated this very much .
Best regards Roger & Sue Neal3

Resposta da GO Outdoors - Peterborough
I initially spoke to a member of staff about the baby changing facilities, it turns out the staff member was the manager. She managed to help me find the changing facilities while simultaneously helping my partner with our airbeam pump requirements. Her customer service was brilliant, I couldn't fault our experience..we left having spent more money than we anticipated but feeling really good about it.

Resposta da GO Outdoors - Peterborough
The Staff in Peterborough go outdoors are so lovely it makes you feel as if you’re on holiday 🎉 they smile and genuinely want to help you and nothing is to much trouble, they really care ,, it makes me want to go back and find something else to buy, it’s my favourite shop anyway

Resposta da GO Outdoors - Peterborough
As always neat and tidy and easy to find everything needed.

Resposta da GO Outdoors - Peterborough
I was served by Matt in the fishing department and he was brilliant. I had a good chat with him about the trip I had planned and he helped me out with exactly what I needed and even explained why that would be the best option when compared to the alternatives. Great customer service, lovely chap.

Resposta da GO Outdoors - Peterborough
Danny was so helpful in helping me choose some kit for scout camp. He took the time to help me compare different items and explained the differences between them. Super helpful.
Josh was great too - sorting out the bill for me

Resposta da GO Outdoors - Peterborough
The item I wanted was not in store, so I had to order online and collect in store. I received good service and there were helpful staff in store.

Resposta da GO Outdoors - Peterborough
matt did an amazing job serving me in the fishing section he was very helpful and gave me a lot of knowledge about the items i brought

Resposta da GO Outdoors - Peterborough
Excellent service. I ordered an item (swimming shorts ) online to collect at your store in Carlisle. On arriving home, I found they were too small. I phoned the store and was told that they could be returned to any Go Outdoors store in the country. I went back to the store and was informed by a sales assistant the the store could receive them but could not replace them as the store does not stock swimwear. She phoned the store in Perith, which I would be driving past the following day, ascertained that the had the same time in stock and would put a pair aside for me to collect. This was done. However, the size was again wrong (I have evidently grown since I last purchased a pair of swimming shorts!) I returned to the store the following day, explained the situation and asked if I could exchange them. This was done with the utmost courtesy and efficient attentiveness. I told all sales personnel who attended me, and I hereby inform the company, that I am full of admiration for Go Outdoors and for your personnel. All-surpassing excellence. I am a highly satisfied customer.

Resposta da GO Outdoors - Peterborough
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