Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver mais
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Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver mais
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The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Ver mais
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Great customer care . Jackson from the Preston deepdale store was very attentive and patient as I tried a few pairs of hiking boots. Asked a few questions and Jackson was very fluent and knowledgeabl... Ver mais
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Very poor, took payment for an item that turned out to be unavailable after 9 days no online update as unavailable or out of stock. After 2 weeks a refund appears unannounced very poor communications... Ver mais
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Escrito pela empresa
Escrito pela empresa

Deepdale Retail Park, PR1 6QY, Preston, Reino Unido
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Solid, served by hope and amber, helpful people, great service

Resposta da GO Outdoors - Preston
I was served by Sara who was extremely helpful. She was very kind and her customer service was excellent. Thank you Sara

Resposta da GO Outdoors - Preston
We were served today by jack - he was patient, helpful and super polite.
When we were leaving I actually said if our son grew up to be like him I’d be really proud 🫶

Resposta da GO Outdoors - Preston
Calvin is an amazing member of staff at the Preston branch. Exceptionally, helpful, personable and knowledgeable. Thanks

Resposta da GO Outdoors - Preston
Busy shop but Kojo in footwear was great, juggling different clients with calmness and humour.

Resposta da GO Outdoors - Preston
Served by Kohana which made the shipping experience pleasurable.

Resposta da GO Outdoors - Preston
Hope could not of been more helpful and lovely

Resposta da GO Outdoors - Preston
KOJO SUPERSTAR!! I wanted some new walking boots and I couldn’t have wished for someone better to help me. I wanted to try 3 different brands, merrell, north face and scarpa. He talked me through the differences in the materials of each boot and brand, and answered any questions I had perfectly. There was next to nothing he didn’t know about the stock in store ! He has been there 4 years and is so so knowledgable. Absolute credit to the Go Outdoors team. He didn’t rush me to make a decision or stand over me whilst I tried all the boots on, he let me take my time and see what worked well for me. Can’t praise him enough!

Resposta da GO Outdoors - Preston
I was served by George at the Preston Deepdale branch, and I can honestly say this is the best customer service I have received in a long time. He was polite, extremely helpful, and went out of his way to sort out my Duke of Edinburgh discount, all smoothly and with a smile. It is so refreshing to see such excellent service, which is so often lacking in today's younger generation. Thank you, George!

Resposta da GO Outdoors - Preston
Alison at Preston, Deepdale was great. We arrived at GoOutdoors Preston the day before a camping trip to buy 2 chairs. The choice was very limited as they had been selling many chairs due to the recent heatwave. Alison advised that a delivery had just arrived and there were chairs on it but it needed unloading and checking. She took our number and said she would call us later that day. Within an hour we received a call from Alison who had reserved 2 chairs for us and left them at the till. What can I say, great customer service, very helpful, can’t fault our experience

Resposta da GO Outdoors - Preston
I arrived close to the stores closing time and felt still welcomed. I gathered all the items I needed and were assisted when necessary. Checking out was easy and not rushed. Thank you to George, for the great checkout experience and for giving his full attention to the customer.

Resposta da GO Outdoors - Preston
This is the second time I have ordered online in recent weeks and the second time I have not received an email or text to say my order is ready. I have had to leave it a couple of days each time and go in in the hope the order is ready. Both times it was which was good but I'd be extremely annoyed if it wasn't.

Resposta da GO Outdoors - Preston
Products were great value.
However, it was the service that stands out. George helped me out to the car as I had a full trolley of camping gear - fine young man for doing that.

Resposta da GO Outdoors - Preston

Resposta da GO Outdoors - Preston
Kojo was incredibly patient and helpful whilst I tried on virtually every walking boot in the shop! His recommendation was spot on - they fit like a glove and now at home with me! He even delayed his lunch break to finish serving me. Thank you - I wish more retail staff were like this.

Resposta da GO Outdoors - Preston
Went in for some fishing tackle for my son. Having not fished for years myself and knowing lots has changed. Calvin was extremely helpful, told me what I needed, but also showed me what to do with it. Will definitely go back when I need more. Thankyou very much

Resposta da GO Outdoors - Preston
We visited Go Outdoors in Deepdale today and we were served by Kojo and Arthur. Kojo was very knowledgable of the products and so helpful when we wanted to try on different boots. Arthur was also very helpful and patient when it came to us applying different discounts, price matches etc.
Great store, great customer service and brilliant staff!

Resposta da GO Outdoors - Preston
Not sure whether Arthur was the guy on the till or the guy that fetched my boots , but great chat and service by both of them!
Preston Deepdale store

Resposta da GO Outdoors - Preston
The young assistant was very helpful and offered some useful advice . Giving me several options to think about .Kohana was very helpful. Excellent service

Resposta da GO Outdoors - Preston
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