Evie & Sam were excellent in dealing with me as an 85 year old trying to choose a pair of trainers. They were patient and efficient. I signed up as a Member and will probably go again. Pity that H... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoNewborough 84-85, YO11 1ET Scarborough, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Online ordering for Click & Collect at my local store was very easy. However when I hadn't heard anything about collecting my order after a week, I rang the store who confirmed that my order had been... Ver mais
A empresa respondeu
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... Ver mais
A empresa respondeu
Ive been into Go Outdoors today and been thoroughly well looked after by M Hayle Bei, made my visit easy, nothing was too much trouble, the staff here are fabulous. Its nice to feel like a valued c... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Scarborough (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Newborough 84-85, YO11 1ET, Scarborough, England, Reino Unido
4,6
Excelente
114 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Usual great fast service
Usual great fast service, easily manoeuvred website and quick delivery with quality goods
28 de abril de 2026
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Really helpful
Visited twice in two days and the two ladies that helped my son and I with shoes couldn't have been more helpful.
9 de maio de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Perfect service easy online ordering…
Perfect service easy online ordering fast delivery
27 de abril de 2026
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Not happy with the pricing in your…
Not happy with the pricing in your store, lulls you in to thinking about item is £4 or 2 for 1, get to the checkout and it's double, it's only that price for members, which I hasten to add, you have to pay £5 for the privelidge, very misleading and for those that say it's on the ticket, it's in tiny writing and on a shelf that I had to stand on tip toes to reach, so could see that, won't be returning.
17 de abril de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Prompt and helpful service
Prompt and helpful service in the Scarborough store as always.
6 de abril de 2026
Resposta da GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Aimee served us in Scarborough shop we…
Aimee served us in Scarborough shop we were buying hiking boots and she was very kin, patient and helpful with sizing and brands etc.
Thank you
11 de abril de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Today we were served by a lovely guy…
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting down a missing shoe!). Thank you so much David for your brilliant service.
Would highly recommend!
8 de abril de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Refund for items was swift and with no…
Refund for items was swift and with no extra costs for me
1 de abril de 2026
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Sam was brilliant with my son and super…
Sam was brilliant with my son and super friendly
3 de abril de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent Service
My partner and I went into the store to purchase some new walking boots. The sales assistant Evie was super helpful, getting out about 10 different styles and sizes for us to try out. Nothing was too much trouble, she was super helpful and knowledgable and made a real effort to get us exactly what we needed.
28 de março de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Syrona was attentive & helpful in…
Syrona was attentive & helpful in choosing the correct sandals for hiking
26 de março de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Good range of well priced products.
Good range of well priced products.
Excellent service from David and Sam
18 de março de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Sam was excellent
Sam was great and remembered us from last October when she put some trainers to 1 side for us.
18 de março de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I have not had notification that this…
I have not had notification that this has arrived in store so obviously cannot comment on product. Presumably the it em is waiting for me to collect
6 de março de 2026
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great service from everyone at the store.
We were on holidays and visited Scarborough for the day. I was looking for some new walking boots and we came across GO. We’ve been members before and visited the Cardiff branch before it closed. I must say David who served us was great and so was all of the other staff at the store. We were allowed to leave our purchases behind the counter as we didn’t want to carry the large bag around with us whilst we walked around sightseeing. Great service.
5 de março de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Online purchase returned to store
I ordered online but needed to return the item as it did not fit, returned to my local store and the service was great. I purchased the next size up in store.
17 de fevereiro de 2026
Resposta da GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Sam and Syrona were both very helpful…
Sam and Syrona were both very helpful and full of knowledge. Even though my experience of trying to log in to the website with usernames and passwords befuddled me, Sam scanned my membership card and it immediately came up with the details I’d already been entering on the website, and accepted me.
It ended very well with me making several purchases directed to by Syrona.
Thank you very much ladies. You made my trip to Scarborough worthwhile.
I’ll be back!
19 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Sam was very helpful and extremely…
Sam was very helpful and extremely patient in helping us purchase the most suitable items for us
15 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service, hard to beat!
I had the distinct pleasure of being looked after by a young gentleman named David earlier today. He was extremely helpful and attentive without my feeling as though I was being smothered. He is a credit to your organisation in my opinion.
4 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.