It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Ver mais
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It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Ver mais
A empresa respondeu
One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been els... Ver mais
A empresa respondeu
I went to buy walking boots. I was served by Elin and Ed who spent well over an hour incredibly patiently and knowledgeably helping me make the right decision. I truly felt that their goal was to d... Ver mais
A empresa respondeu
Went to the Shrewsbury Go Outdoors Express to buy some insoles, the staff were very helpful and polite. I think the member of staffs name was Ian. Will recommend my friends to use the shop
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6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, Reino Unido
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First time visiting the store the staff members were very helpful and very cheerful we definitely be going back.

Resposta da GO Outdoors - Shrewsbury (Express)
Went to the Shrewsbury Go Outdoors Express to buy some insoles, the staff were very helpful and polite. I think the member of staffs name was Ian.
Will recommend my friends to use the shop

Resposta da GO Outdoors - Shrewsbury (Express)
Staff were attentive and helpful. Far better service here than the larger stores ive been in.

Resposta da GO Outdoors - Shrewsbury (Express)
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially when you can just order online for most things today & it costs nothing to be polite or helpful. Manners aren’t a generational thing it’s a part of all of us & it always gets noticed if someone is especially nice. Hope go outdoors read what people write as this is a genuine review…. 😃 C

Resposta da GO Outdoors - Shrewsbury (Express)
The staff in store were amazing helpful and pleasant no probems at all.
your online ordered is absolutely terrible. Make me download some shop app to track which didnt update past awaiting information after a week and never past that.
Took 6 minutes to get through the phone auto bullshit to then get on hold for an extra 40 minutes before giving up as i dont think you even have a customer service and going instore to finding the staff knowing exactly what my delivery was by name as it arrived the day before.

Resposta da GO Outdoors - Shrewsbury (Express)
I went to buy walking boots. I was served by Elin and Ed who spent well over an hour incredibly patiently and knowledgeably helping me make the right decision. I truly felt that their goal was to deliver the best outcome for me rather than make a sale. Many thanks.

Resposta da GO Outdoors - Shrewsbury (Express)
Friendly and helpful staff in store.
Elin's customer service was exceptional

Resposta da GO Outdoors - Shrewsbury (Express)
Very helpful and has sized me up with big comfortable spacious boots, which have been very useful over the last few days.

Resposta da GO Outdoors - Shrewsbury (Express)
Elin was really helpful in finding an adjustable strap for me. The rucksack repair kit was perfect.

Resposta da GO Outdoors - Shrewsbury (Express)
One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been elsewhere, and given up, so came into this shop with zero expectations. Matt's patience and practical knowledge were outstanding. His determination to help me paid off, and after he was up and down the stairs like a gazelle at least 10 times, we found the holy grail: a boot that fits!!! A genuine huge thank you Matt; you really gave me the best customer experience I can remember, and your professional expertise and patience are a rarity for which you should be recognised

Resposta da GO Outdoors - Shrewsbury (Express)
The assistant, Elin, could not have been more helpful. She was delightful to deal with as was the person on the cash desk. Thank you.

Resposta da GO Outdoors - Shrewsbury (Express)
We were assisted by Ethan who was very friendly and approachable. He helped find what we were looking for and assisted with the fitting (child's shoes) the whole process was very smooth and easy. Thank you!

Resposta da GO Outdoors - Shrewsbury (Express)
First time shopping in Go Outdoors. Assistant patiently explained the members discount without being pushy and was very helpful and professional.

Resposta da GO Outdoors - Shrewsbury (Express)
I found exactly what I needed and Elon and Kris really helped me out. Thanks!

Resposta da GO Outdoors - Shrewsbury (Express)
Assistant was more than helpful - finding what I needed & advising on other suitable garments.
When finding my discount card she was extra accommodating & eventually found the card that was still valid - her patience was exemplary!

Resposta da GO Outdoors - Shrewsbury (Express)
We bought some shoes for grandad and grandson from Ethan. He was extremely helpful and very genuine. It’s wonderful these days to be served by someone who actually wants to help and care. Well done

Resposta da GO Outdoors - Shrewsbury (Express)
Fantastic service!!!!! Great customer service and fully stocked with all the stuff I required

Resposta da GO Outdoors - Shrewsbury (Express)
The sales advisor was somewhat abrupt and arrogant in his manner. I felt uneasy at his gloating that Black's was closing down, and whilst business is business, there is always a human involved in that business. I shall think carefully before returning to shop here again.

Resposta da GO Outdoors - Shrewsbury (Express)
Excellent service and advice and they had just what we needed!

Resposta da GO Outdoors - Shrewsbury (Express)

Resposta da GO Outdoors - Shrewsbury (Express)
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