GO Outdoors - Skipton (Express) Avaliações 

246
•
O TrustScore é 5 de um total de 5

4,9

Coach Street 1, BD23 1LH Skipton, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. também em
  3. Clube de Escalada
  4. Loja de artigos de corrida
  5. Loja de Bicicleta
  6. Loja de roupas desportivas
  7. Serviço de passeio a cavalo

Sobre GO Outdoors - Skipton (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Coach Street 1, BD23 1LH, Skipton, England, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

246 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(246)

36.939 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

15 de agosto de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Owyn - helpful & friendly

Owyn, was a friendly & helpful member of staffstaff

13 de agosto de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

We wanted to buy a particular tshirt but unfortunately the store didn't have the size we wanted in stock. Miranda, shop assistant, immediately offered to see if she could order the correct size and have it delivered to our address ,which was great for us but also good for the store as by the time we'd left we'd spent over £100.
Miranda was not only very knowledgeable but courteous and friendly to boot.

6 de agosto de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The right size found

I have difficulty finding the correct fitting or my feet. The shop was busy but Miranda took time and effort to find the best boots for me and even though the shop was busy she took time to ensure I was happy with the boots.

7 de agosto de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Happy Shopper

Great advice and service by Miranda.
Good range of stock available.

1 de agosto de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

A True professional salesperson

I was concerned about the time limit on parking thinking we had to be fast but Miranda put me at ease and said if you put your registration in their tablet you get 1 hour which was great Miranda continued to assist us in our purchases and gave great advise on products and would say she went above and beyond in helping us, a true professional salesperson, a credit to Go outdoors thank you

1 de agosto de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Lovely to have local branches with good…

Lovely to have local branches with good choice of products

31 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff

Helpful friendly staff .
Bought shorts at a great price

31 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good service went above expected and stayed late to help

Paul stopped on for 20 minutes after closing.
Was very attentive and helpful in finding the right hiking boots and hat.
He deserves a bonus

28 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Really great service from Alison

Really great service from Alison. We were tourists in the area, and were very well taken care of in a friendly and professional manner.
She went above and beyond to guarantee us a pleasant experience!

22 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We were served by Miranda who was most…

We were served by Miranda who was most helpful, kind and friendly. She was very knowledgeable about the different boots and was able to find the right size trousers which weren't out in the shop. So helpful. Thank you.

25 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Got exactly what I needed

Hadn’t been to the shop since its move to Go Outdoors. Fantastic range and got excellent service from Thomas
Found exactly what I wanted in a fraction of the time I had expected to spend there!

21 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great Service

Excellent service from Alison & Emma

21 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I was served by Miranda who was…extremely helful

I was served by Miranda who was extremely helpful.The store was well set out and seemed reasonable in price.I wanted several vouchers for presents and I was served promtly

18 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff are prepared to go the extra…

The staff are prepared to go the extra mile to find me an item that fitted

16 de julho de 2025
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Misleading price labelling

Bought a couple of hats priced at £18 each on the rack label. When I took these to the till I was charged £28. I queried this and was told that £18 was the member discount price. I spoke to the manager and we looked at the labelling, £18 In big bold font and above in very small print was the actual retail pricing. This contravenes trading standards. Where a shop has a loyalty scheme both the members and non member prices must have equal prominence and be unambiguous. The manager (Skipton branch) had a sarcastic manner. Needless to say we shall not shop at Go Outdoors again.

14 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic Staff!

From the moment I stepped into the shop, the staff were friendly and helpful. I had quite a few items to research and Miranda was really knowledgeable. She helped me by suggesting different options and product. I was very happy with the service I received today. In fact, every time I've visited the Skipton store, the staff have been great and I've always come away with the products I needed and valuable advice.

9 de julho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

As we entered the store Miranda…

As we entered the store Miranda helpfully guided us to the products we were looking for and processed our payment, whilst informing us of nearby places to see, cafes and narrowboat tours to do in the immediate vicinity of the store.

11 de junho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Super helpful lady serving.

Super helpful lady serving.
Shop is still, however, not very appealing and dark. Poorly laid out too.
Great prices and service made up for it.

30 de junho de 2025
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Graham and Paul were extremely helpful

Graham and Paul were extremely helpful, giving us ideas for local walked and cafe’s. They steered us in the direction of the right garments we needed for our walking and cycling holiday.
Many thanks

24 de junho de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Skipton (Express)

Resposta da GO Outdoors - Skipton (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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