GO Outdoors - Solihull (Express) Avaliações 

244
O TrustScore é 5 de um total de 5

4,8

38-40 Mill Lane, B91 3DA Solihull, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc. It was the blind leading the blind but with the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recent visit for a lot of outdoor gear: a commuter rucksack, a pair of walking boots, socks and coat. Staff were friendly and helpful (Sue especially here) and personable, attentive and patient while... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Solihull (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

244 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(244)

35.238 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. I bought a great sleeping bag which was just what I needed They let me know about a discount for National Trust members too.

20 de maio de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and patient

Visited the store today to gear up for a backpacking trip to some essential gear and backpack. Kait was super helpful and answered every question I asked. I was also looking at new hiking shoes, and she suggested a really nice lightweight leather ones, which I am really happy with. She packed everything nicely in the backpack when I was checking out. Definitely will return for more items.

10 de maio de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great Service

Wide choice of products.
Value for money.
Pleasant helpful staff.

1 de maio de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent choice of stock and very…

Excellent choice of stock and very reasonable prices. Blue light discount is brilliant

16 de abril de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff were really helpful.

The staff were really helpful.

3 de abril de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The boots I bought from you came apart…

The boots I bought from you came apart whilst I was out working and I brought them back to the Solihull store who were both apologetic and replaced them without hesitation. They were very helpful and was pleased I didn’t have to ‘fight’ to get a replacement.
I have since bought another item at the store. The team at Solihull should be acknowledged for their customer care.

25 de março de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 1 de um total de 5 estrelas

USED CLICK & COLLECT AT GO EXPRESS…

USED CLICK & COLLECT AT GO EXPRESS SOLIHULL TO FIND STORE WAS CLOSED AT 3.30PM ON TWO CONSECUTIVE DAYS WHEN IT SHOULD BE OPEN TO 5.30PM. FINALLY MANAGED TO PICK UP ON 3RD ATTEMPT

25 de março de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The staff are friendly helpful and…

The staff are friendly helpful and professional.

24 de março de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service give with a smile.

Excellent service give with a smile.

14 de março de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service for scouts and…

Excellent service for scouts and leaders alike. Thank you

8 de março de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Coat

Went in looking for a new waterproof jacket and was assisted in my quest by a lovely lady who was very helpful and informative and extremely pleasant. She helped me find a suitable jacket and after explaining the memnbership thing I was happy to sign up. The jacket is comfortable, looks pretty good and has so far done its job of waterproofing me admirably. Excellent value too!

1 de março de 2025
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant staff

Brilliant staff, extremely pleasant and helpful. Will definitely be back.

1 de março de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service today and a couple of…

Great service today and a couple of bargains at the same time. What’s not to like 👍

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Extremely helpful service from Ed. Took time to explain all the different options for buying a coat and waterproof for my son's hike, really useful advice and wouldn't hesitate to recommend the store.

9 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Katt!

For one thing it was great to find a knowledgeable assistant in a store - and Katt’s advice ensured that I came away with walking boots that were the best possible for comfort.

30 de janeiro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais