Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver mais
A empresa respondeu
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Ver mais
A empresa respondeu
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
A empresa respondeu
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Ver mais
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Escrito pela empresa
Escrito pela empresa

4/8 Tulketh Street, PR8 1AQ, Southport, Reino Unido
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Brilliant customer service - thank you

Resposta da GO Outdoors - Southport
Rory was super helpful and informative throughout the choosing and trying on process.
10/10 would recommend to any friends or family

Resposta da GO Outdoors - Southport

Resposta da GO Outdoors - Southport
Sam was so helpful and patient. Lovely store and people. Thank you.

Resposta da GO Outdoors - Southport
There was a wide selection of products. The store is well organised with clear signage and labelling. Ben and Lorna were very helpful in assisting me to buy what I wanted.

Resposta da GO Outdoors - Southport
A warm welcome by staff member Lorna who was polite, engaging, and knowledgeable regarding my purchase of a new Gilet, with a good members discount. The whole shopping experience was excellent from start to finish. Well done Go Outdoors and particularly to Lorna.

Resposta da GO Outdoors - Southport
Rory was fantastic! Very helpful and efficient and managed to get me a coat I wanted

Resposta da GO Outdoors - Southport
Lorna did an amazing job in helping us select the right camping gear and equipment 🙏

Resposta da GO Outdoors - Southport
Staff very friendly and knowledgable about the stick in the Southport store. Nothing was too much trouble. A special thanks to Megan who helped us with our purchases.

Resposta da GO Outdoors - Southport
Ben and Ste were great. Professional and very helpful. It was a delight to be served by them. I bought a fabulous Brasher coat and walking mittens. Wouldn’t go anywhere else!

Resposta da GO Outdoors - Southport
Ben was fantastic, so knowledgable and helpful
Thank you Ben
See you soon

Resposta da GO Outdoors - Southport
Lorna, and Ben, helped my husband to find the best waterproof jacket for walking our dog. Both staff were friendly but not overbearing. Lorna explained the types of waterproof jacket, to enable my husband to make the right choice.

Resposta da GO Outdoors - Southport
Lorna gave a big welcome as I entered the store.
Provided valuable advice on shoe size and fittings.
Suggested an approriate pair of socks to complement the chosen shoes.
Made the customer feel apprectiated even after the sale.

Resposta da GO Outdoors - Southport
Had a great experience today with Meg and Will who helped me pick out a new winter coat and pair of shoes for work. She was very informative about what sort of coat material I should be getting for warmth and water resistance. Sam who I met at the checkouts was also brilliant and friendly. Will be back again soon :).

Resposta da GO Outdoors - Southport
We visited the store to buy a Rab coat for my son. Ben was great, gave us great advice on the coat, sizing etc and let my son try on a couple of sizes to get the feel for the coat. Nothing was too much trouble! He also made sure my son had everything else he needed for his trip away and we also purchased a hat and gloves too!

Resposta da GO Outdoors - Southport
Today I visited the store to purchase a coat and the staff were fantastic
I feel it’s normal now to have to fact find when researching for a purchase
Not here, I had the pleasure of Rory to talk me through all the options and clearing explaining the pros and cons of each - a well versed member of the team, clearly with knowledge of the products
Ben finished the transaction for me swiftly and efficiently and was clearly a team leader with great customer service
Wonderful to see, thank you and well done

Resposta da GO Outdoors - Southport
We were served by Lorna for new walking shoes/boots. She was very helpful, patient and knowledgeable, excellent customer service, as is usual at this branch.

Resposta da GO Outdoors - Southport
Very knowledgeable and friendly staff. As I wanted information /availability for a product I spoke to Megan on the telephone on Wednesday and she instantly was able to answer my questions . I then visited the store again on Thursday and was dealt with by"Lorna" an exceptional employee in terms of helpfulness, knowledge and a lovely disposition

Resposta da GO Outdoors - Southport
Lorna served me ! She was very knowledgeable discussing all my options and the benefits of the £5 card. The item I wanted wasn’t in the store she explained a new delivery was due, advising me to phone the following day. The item I wanted had come in and she set it aside for me, I collected it today . Very pleased she is an asset to the company!

Resposta da GO Outdoors - Southport
Very helpful and friendly staff. Thank you Ben for your help.

Resposta da GO Outdoors - Southport
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