Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Ver mais
A empresa respondeu
We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Ver mais
A empresa respondeu
Returning to Gooutdoors after a while away pleased all were so friendly - wanted a new governor set for my Cadac Safari bbq - governor on shelf and pipework but no quick-release connector, showing 4... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Stoke
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Reino Unido
- 01782 307800
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kyle was super helpful when purchasing…
Kyle was super helpful when purchasing my bike. Nothing was too much trouble and it was ready in less than 15 minutes. He even remembered my mum from the bike she purchased 12 months previous!
24 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The staff were very helpful and Tom on…
The staff were very helpful and Tom on the checkout was really friendly
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
First time visiting the store
First time visiting the store , impressed at the size of the store and the range of goods available.
Staff very helpful when asking for an item that was said to be in store on line but couldn't find it .
Harry on the tills was especially professional, friendly and chatty 😊
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Returned some tent cleaner and Fabisil…
Returned some tent cleaner and Fabisil as neither were required in the end. Tom dealt with the returns quickly and with ease. Good service. Thankyou.
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
This is our go to place for camping…
This is our go to place for camping kit. All the staff are great. They're helpful and know their stuff.
A special shout out to our assistant today Thomas "Smiley-face" Harper. What a nice chap, approachable and efficient.
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Ben was extremely helpful and friendly…
Ben was extremely helpful and friendly during my visit. He took the time to answer my questions and offered some really useful advice, making the whole experience easy and enjoyable. Great customer service and a real credit to the team at Go Outdoors!
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Staff were knowledgeable and helpful.
Staff were knowledgeable and helpful..
l was served by Rory who was very pleasant and polite.. extremely successful visit.. l would definitely visit again.. thank you
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Rory was a helpful and knowledgeable…
Rory was a helpful and knowledgeable member of staff. He gave me some great advice on choosing climbing shoes, drawing on his own personal experience, which made the recommendations feel genuine and trustworthy. He took the time to understand what I was looking for and helped me find the right option. Excellent customer service — really appreciated the advice!
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lovely service from Tom at the till…
Lovely service from Tom at the till today
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Tom was very friendly
Tom was very friendly, quick and helpful!
10/10
Would shop again.
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Tom was really smiley and chatty
Tom was really smiley and chatty, gave great service 🙂
23 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Theresa was very helpful and…
Theresa was very helpful and knowledgeable.
15 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from the team
Excellent service from the team. Especially Harry
21 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Visited the store yesterday
Visited the store yesterday, everything we needed in one place,checked out with Harry, very friendly and polite .
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
very friendly and helpful staff
very friendly and helpful staff. Store is kept really clean and tidy. Served by Tom, positive attitude, friendly and helpful. Great experience
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thank you to Hayley and Tom
Thank you to Hayley and Tom for sorting me out with a pair of very fine walking shoes. I have been trying to find. The right pair all summer and Hayley's knowledge was superb as was the Go Outdoors range. Time and money well spent.
22 de agosto de 2026
Avaliação não solicitada
I went Go Outdoors yesterday and was…
I went Go Outdoors yesterday and was served by Harry. He was helpful and polite. Great experience.
21 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Served today by “Harry” a extremely…
Served today by “Harry” a extremely helpful, bubbly friendly guy, just what every business needs, there is a lack of young gen”Z” youth of today with qualities like Harry, I’d employ him any day, thanks for your excellent service today dude, Mr Jervis (Burslem) 👍🏻👍🏻👌🏻👌🏻
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great option for camping supplies
Went in to get some camping supplies and found it easy to get string the store and find what we needed. Didn’t have to wait long to be served by Harry at the checkout. He was stood on the end checkout with the sun blazing on him. He was still jolly, friendly and polite despite being roasting hot! He helped with the chip and pin as the sun made it impossible to see the screen too.
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Amazing service in Stoke from Jo and…
Amazing service in Stoke from Jo and Harry. Thank you 😊
22 de agosto de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Stoke
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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