Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... Ver mais
A empresa respondeu
Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... Ver mais
A empresa respondeu
Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!
A empresa respondeu
Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Bran Close, Llansamlet, SA7 9DE, Swansea, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been served by the same members of staff twice in the last week. Both times Max was so helpful and very knowledgeable. Nothing was too much trouble for him. Excellent customer service !!! I have also been served by Nicola on the till both times. Again she was very friendly, helpful and knowledgeable and made a fuss off our 2 staffy pups :)

Resposta da GO Outdoors - Swansea
Swansea branch are always helpful and not pushy with sales. Good to deal with even when returns are involved.

Resposta da GO Outdoors - Swansea
Bryan a member of your team guided me into becoming a member so as I was able have discount . Very helpful and totally dedicated to pleasing customers . Then I was served at the till by Emelia , who was also very helpful and also dedicated to pleasing customers . 10/10 to you both x

Resposta da GO Outdoors - Swansea
Nicole and Sofia gave excellent service and were very helpful!

Resposta da GO Outdoors - Swansea
Tom was really helpful in advising which hiking boots might be better for me and I was there for 2 hours trying them all on so the poor guy did spend quite a lot of time getting me different boots(!). He also got me to register my car for the parking as he was aware I'd been there sometime which would have saved me a nasty shock.

Resposta da GO Outdoors - Swansea
Been in a few times trying out walking shoes, nothing was too much trouble.
Staff helpful and friendly.

Resposta da GO Outdoors - Swansea
I called into the swansea store today to purchase a replacement pole for my vango tent. I was served by Cameron who was very helpfull, informative and polite, I got the pole I needed and made my way down to the tills where I was greeted by nicola who again was really polite. Great service around by both concerned definitely recommend this store as they have a great selection of products and well displayed.

Resposta da GO Outdoors - Swansea

Resposta da GO Outdoors - Swansea
Amanda was great, even at the end of her shift, still happy and helpful.

Resposta da GO Outdoors - Swansea
I was served by a lovely lady called Amanda. Her service was outstanding very chatty and had a lovely smile with the service which was five star

Resposta da GO Outdoors - Swansea
Fishing department is well stocked and the staff are brilliant.

Resposta da GO Outdoors - Swansea
Amanda was very nice nice, our discounted items came at full prize and Amanda resolved the issue quickly and efficiently. Thank you!

Resposta da GO Outdoors - Swansea
Went to go outdoors swansea and Amanda was at the checkout and was friendly and helped us join the membership to have discounts.

Resposta da GO Outdoors - Swansea
Polite staff and very helpful

Resposta da GO Outdoors - Swansea
Popped in for an upcoming Pyrenees climb to grab some kit. Mark’s knowledge and experience were immensely valuable and Nicola on the till was lovely with local food recommendations and directions. Brilliant staff 👍🏼

Resposta da GO Outdoors - Swansea
I popped into the store to drop off an EVRI return and the new label printer worked first time. Amanda was quick, friendly, and efficient. While I was there, I asked about an item I’d seen online—Sara was really helpful and grabbed it from the stockroom straight away. Amanda then served me again at the till and, once again, the service was excellent. 10/10 overall.

Resposta da GO Outdoors - Swansea
Went in to Go Outdoor Swansea today and an employee, whose name unfortunately I didn’t catch, went above and beyond. He was a middle aged man restocking the rucksacks who noticed me and my friend browsing.
He went out of his way to inform us of all different options and price ranges available to us and which were suited to different uses.
I chose one out and tested it with the weights available as well as some other options. And settled for one of his suggestions.
A class service from this gentleman.

Resposta da GO Outdoors - Swansea
I have to say I received first class service from Tom today in Go Outdoors, Swansea. He was very helpful, knowledgable and went out of his way to fix my bike for me and gave first class advice. He is a real credit to the Company

Resposta da GO Outdoors - Swansea
Teagan was wonderful on the till really quick and friendly. Tom helped my wife and I on a shoe purchase and Karac the duty manager was also really friendly and made our experience really enjoyable. A lovely store with really friendly staff.

Resposta da GO Outdoors - Swansea
Excellent service from Nicola! Also great advice from Karac!

Resposta da GO Outdoors - Swansea
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.