GO Outdoors - Swindon Avaliações 

3.449
•
O TrustScore é 5 de um total de 5

4,8

Ocotal Way, County Road, SN1 2EJ Swindon, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were served by Julie and Eva. Our foster daughter has an intellectual disability and also some sensory issues. Julie and Eva really looked after us and fitted a riding hat and boots . Eva showed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Sophia! Sophia was absolutely wonderful. She helped me with a foot analysis and then took the time to help me find the perfect trainers. Despite the shop being incredib... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent Service 1. Looking around huge store, quickly approached with offer of assistance 2. Shown to correct display and when staff member did not have specialist knowledge a further member... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. ​The buying process, however, was a complete shambles. After checking local... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. também em
  3. Clube de Escalada
  4. Loja de artigos de corrida
  5. Loja de Bicicleta
  6. Loja de roupas desportivas
  7. Serviço de passeio a cavalo

Sobre GO Outdoors - Swindon

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Ocotal Way, County Road, SN1 2EJ, Swindon, Reino Unido

  • 01793 236758

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(3.449)

36.605 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Care of SEND young person

We were served by Julie and Eva. Our foster daughter has an intellectual disability and also some sensory issues. Julie and Eva really looked after us and fitted a riding hat and boots . Eva showed our daughter what jodhpurs she had which really encouraged her to try some herself. Julie took so much time and care with fitting the riding hat and put her at ease by chatting and talking through what she was doing to adjust it to fit. Excellent experience!

24 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Sophia!

Outstanding service from Sophia!

Sophia was absolutely wonderful. She helped me with a foot analysis and then took the time to help me find the perfect trainers. Despite the shop being incredibly busy with lots of customers, she remained calm, friendly, patient and genuinely lovely throughout. Nothing was too much trouble, and she made me feel valued and well looked after rather than rushed.

Her professionalism, knowledge and positive attitude really stood out. It’s so refreshing to receive such fantastic customer service, especially when staff are under so much pressure.

Sophia is a real credit to the team, and I hope her excellent service is recognised. Thank you, Sophia, for making the whole experience such a pleasure! 👏

24 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Rob was really helpful today thank you…

Rob was really helpful today thank you the advise for my son.

24 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I was helped by Dave

I was helped by Dave - he explained the range of ruck sacks, and pointed out the warmest, shower resistant coats/jackets. I was very grateful for his assistance.

19 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service
1. Looking around huge store, quickly approached with offer of assistance
2. Shown to correct display and when staff member did not have specialist knowledge a further member of staff was summoned
3. The new member of staff ‘Darren’ was very knowledgeable with personal experience
4. When I completed my purchase, the till operative, explained how I could save money by applying a special offer
How good is all that!

5 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Wonderful Julie at Swindon

I visited Go Outdoors at swindon to purchase some horse feed for my daughter. I had a frozen shoulder and was struggling a bit but Julie came straight to my aid. Loaded my trolley and also loaded it into the car for me. She was so lovely and helpful, polite and kind. I have been to this store before and always found the staff polite and helpful. Well done

10 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff at the Swindon store

You know how it is? You go in for one thing and come out with another! I popped into Go Outdoors Swindon on the hunt for roll top waterproof cycle panniers and came out with a very smart and practical coat that isn’t my usual Berghaus waterproof!

The staff who looked after me were great, with the manager helping me with the discount code, and special thanks to Charlotte on the till.

10 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service! I was served by Darren who went above and beyond helping me find the right shoes for my upcoming trip.

I was largely clueless about what shoes I might need both in terms of my fit and my upcoming adventure. Darren dedicated a lot of time explaining all the various options I might like, explaining all the advantages and differences within the large range of shoes available, adding in a lot of personal wisdom for what might suit my specific needs.

In addition to this, when I was struggling with uncertainty over the shoe size being too small, rather than risking me buying a pair that would have been too large, Darren showed me how I could adjust the laces in such a way that my feet would be perfectly secure and the length would no longer be a worry.

It all made me very comfortable and confident with my purchase!

12 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Nice product

Nice product! Unfortunately they didn't fit for us and so were returned to the store. Returns was quick and efficient with no quibbles.

30 de setembro de 2026
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Lewis was a great help in deciding…

Lewis was a great help in deciding which boots would work best. Thank you for your help.

10 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Julie served me yesterday she was…

Julie served me yesterday she was extremely helpful, pleasant and patient nothing was too much trouble and I was very impressed and happy with my purchases and my shopping experience

6 de outubro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ceri Rob and Amelia are outstanding

Ceri Rob and Amelia are outstanding. Thank you for looking after my order. The three of you are the reason I would return to Go Outdoors. Go Outdoors very lucky to have to you. Great individuals. Great team. Thank you.

23 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

A really good and personal service

A very personal ;care and attention to what i required. Not rushed. A very freindly lady(Julie) spent time and consideration to my requirements . Well done GoOutdoor. So seldom do i see this in a shopping experience.

29 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

It not the issue but the resolution

I ordered an item to be delivered to Go Outdoors, Swindon specifically for an impending holiday, unfortunately the item was incorrect. I returned to the collection store after my trip to return and that’s when I experienced, without effort, outstanding customer service from both Darren & Chris. The item was refunded and a very satisfactory resolution found. Fantastic atmosphere and an amazing team.

30 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We go to GO Outdoors Swindon to get all…

We go to GO Outdoors Swindon to get all of our bedding the the horses and everything is always well stocked and well priced, the staff are super friendly and helpful - but that's not the reason for my review...

On the way to a competition, we broke down in our horse box and the closest place we could reach was the GO Outdoors car park. We had to abandon the horse box in the car park, so I called up to explain the situation - and everyone I have spoken to has been so kind and helpful!

It's taken several days to arrange a mechanic and the staff couldn't have been more understanding and we're absolutely blown away by their kindness.

Thank you so so much for your patience.

30 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Rob at GoOutdoors Angling Department

A huge thank you to Rob in the angling department at GO Outdoors Swindon. He is incredibly helpful, approachable and clearly passionate about fishing.

Rob has been brilliant with my young son, always taking the time to help him choose the right products as he builds his fishing kit. He explains things in a way that Jacob can understand, while sharing genuinely useful advice about local lakes and fishing opportunities nearby.

It’s lovely to see someone take such a genuine interest in encouraging a young person’s enthusiasm for fishing. Rob always goes the extra mile, and his friendly nature and excellent product knowledge make every visit a pleasure. He is a real credit to GO Outdoors.

Give this man a raise!! 👍

15 de agosto de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Quality product, easy to use website

The quality of the products and the ease of purchase. Queried a price at the till staff very friendly and helpful. Helped me get what I wanted.

18 de setembro de 2026
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

We went into the Go Outdoors store i

We went into the Go Outdoors store in Swindon. Julie helped me get a new riding helmet. Helmet have to fit correctly to protect a rider. Julie found the best match for me. She also took the time to properly fix the helmet for optimum safety. I will always go to the Swindon store. I couldn't have been any happier! Thank you Julie

14 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I went into the store on the off chance…

I went into the store on the off chance that I would find a pair of shoes that would help me feel the ground and not slip. I have peripheral neuropathy in my feet so need a thin sole. I was directed to men’s shoes and was greeted by Darren who was quite busy. In a few moments he suggested 2 types of running shoe and found them even though stocks were low in my size. Brilliant service and knowledge to find just what I needed.

12 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store

Great store, lots of different brands and served by Oliver who was lovely!

18 de setembro de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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