GO Outdoors - Wolverhampton Avaliações 

2.713
O TrustScore é 5 de um total de 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Came to buy a camping toilet and while browsing was approached by Ade who asked if we needed any assistance. I had a question re the chemicals needed and he explained the difference between the array... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de roupas desportivas
  3. Loja de Bicicleta
  4. Clube de Escalada
  5. Serviço de passeio a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Wolverhampton

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Reino Unido

  • 01902 907455

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(2.713)

34.419 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Every person is professional

Every person is professional, knowledgeable, very helpful and willing (and wanting) to hel and very importantly… excellent communicators.

20 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Store is really tidy

Store is really tidy, clean and well stocked. Staff that we did have contact with were very knowledgeable and helpful. Really calm and relaxed atmosphere which is really appreciated in this crazy world! We were served by Abiy who was really attentive and friendly.

13 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great place with everything you need for the outdoors.

Great place with everything you need, be it for fishing, camping, caravanning, hiking or just walking in the outdoors. plus being helped by the knowledgeable and very helpful staff. Tip! Mondays seems a good day as there less people in store.
Final tip! I noticed the amount of fishing gear they have in store. Very good prices and a vast amount of choice.
Finally a big shout out for Abiy on the till for being so helpful.

15 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and professional

Abiy served me on this occasion. I just needed a couple of things for an upcoming trip to Canada. It was about 30 minutes before closing time on Sunday and we chatted briefly about the day. Suffice to say, it had been a bit of a tough one in some respects but she remained friendly and professional and didn’t let it affect our interaction.

Go Outdoors had exactly what I needed. I thought they probably would.

Well done and keep up the good work.

14 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

AS SOON WE ENTERED THE STORE ASHLEY ASK…

AS SOON WE ENTERED THE STORE ASHLEY ASK IF HE COULD HELP FROM START TO FINISHING AND MANY QUESTIONS LOL AND HELP TO LOAD OUR CAR

14 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very pleasant staff

Very pleasant staff

2 de junho de 2026
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 3 de um total de 5 estrelas

In store service is amazing - Order to Collect not so much

In store service is amazing. Staff are awesome and attentive, and the stock is beyond par with excellence. i cannot fault them.
However, shopping online, have a home delivery, not collect from store. i should have listened to my friend who had a similar experience but I went ahead and ordered something that I needed on a time sensitive basis due to be delivered in 3-5days. after almost 2 weeks of no updates, I rang customer services who told me the item was at the store on day 5 but the notification email "hadn't been sent for some reason" So off I went to the store in my lunch break to pick up my order. Upon arrival I was told it was not in the store. I left frustrated, and called customer services on the way back to work. During the call I was asked if I could turn around and go back to the store as the item was 100% there for me to collect. I could not but had another call whilst at work to confirm the item available to collect after work. Thankfully the operator was awesome and managed to double confirm the item was on the desk awaiting my collection after work. But after nearly two weeks wait for an item that was already there then being turned away after travelling 45mins the frustration had already been firmly implanted in my mind. It will be home deliveries for me from now on if ordered online.

2 de junho de 2026
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Review

staff polite & Efficient a pleasure doing Business

2 de junho de 2026
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very friendly staff in the…

Very friendly staff in the Wolverhampton branch

13 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ably had served us and was perfectly…

Ably had served us and was perfectly helpful, had informed us another discount we could’ve had, super helpful 5/5

13 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Always a great choice at reasonable…

Always a great choice at reasonable prices.

I was served by Wiktoria who was extremely helpful

9 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store with plenty of choice

Great store with plenty of choice. Found the item I was looking for straightaway. I then went to the checkouts. The young lady was very polite and helpful. The young lady was Willtoria.

9 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I was shopping with my daughter for her…

I was shopping with my daughter for her DofE expedition and both Ryan and Ade were very knowledgeable with required products. They went out of their way to help me choose the right products and also advised me of the available discounts through Go Outdoors which saved me a good chunk of money. Thank you both, it was a great experience shopping at Go Outdoors.

8 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service at Go Outdoors Wolverhampton

Abby and Vicky helped us find exactly what we needed and were so helpful explaining pros and cons. It was an excellent piece of customer service.

8 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful staff.

The staff were all very friendly and helpful.

7 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Marc was exceptionally helpful, friendly and attentive in assisting me. Nothing was too much trouble, and I felt my custom was valued.
Ann - Marie on the checkout was also very friendly.

5 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Happy

Abi Y served me. She was very pleasant. Service with a smile and information.

6 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service by Ryan and Tina.

5 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Tanita & Wiktoria were very helpful and…

Tanita & Wiktoria were very helpful and i had a great experience! Great staff :)

3 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ashley Howl who served on the counter…

Ashley Howl who served on the counter 24/5/26 was brilliant. Told us about offers and different options a few even cheaper. Sold us the
Membership and the reason we will always go back to that branch only now. Great staff member.

24 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

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