GO Outdoors - Wolverhampton Avaliações 

2.765
•
O TrustScore é 5 de um total de 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Abi was very knowledgable she initially identified my requirements and then showed me the range of waterproof coats that matched my requests. Both Abi and Jess on the check out were helpful in sugges... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found some walking trousers on the sale rack . Changing room opened up for me by helpful staff and at check out Sabrina dealt with my purchase in a cheerful and efficient manager and advised of a furt... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

A mixed experience- went in store to look at some decent walking boots but the only time I saw staff was as I walked out. So no advice given. However, having purchased online (with a discount code),... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi, I would definitely recommend the Wolverhampton store. Dealt with a chap called JJ who had a wealth of knowledge. Great customer services, showed me an amazing lace up technique for my hiking boot... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. também em
  3. Clube de Escalada
  4. Loja de artigos de corrida
  5. Loja de Bicicleta
  6. Loja de roupas desportivas
  7. Serviço de passeio a cavalo

Sobre GO Outdoors - Wolverhampton

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contato

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Reino Unido

  • 01902 907455

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.765)

36.939 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

In store service is amazing - Order to Collect not so much

In store service is amazing. Staff are awesome and attentive, and the stock is beyond par with excellence. i cannot fault them.
However, shopping online, have a home delivery, not collect from store. i should have listened to my friend who had a similar experience but I went ahead and ordered something that I needed on a time sensitive basis due to be delivered in 3-5days. after almost 2 weeks of no updates, I rang customer services who told me the item was at the store on day 5 but the notification email "hadn't been sent for some reason" So off I went to the store in my lunch break to pick up my order. Upon arrival I was told it was not in the store. I left frustrated, and called customer services on the way back to work. During the call I was asked if I could turn around and go back to the store as the item was 100% there for me to collect. I could not but had another call whilst at work to confirm the item available to collect after work. Thankfully the operator was awesome and managed to double confirm the item was on the desk awaiting my collection after work. But after nearly two weeks wait for an item that was already there then being turned away after travelling 45mins the frustration had already been firmly implanted in my mind. It will be home deliveries for me from now on if ordered online.

2 de junho de 2026
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Review

staff polite & Efficient a pleasure doing Business

2 de junho de 2026
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very friendly staff in the…

Very friendly staff in the Wolverhampton branch

13 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ably had served us and was perfectly…

Ably had served us and was perfectly helpful, had informed us another discount we could’ve had, super helpful 5/5

13 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Always a great choice at reasonable…

Always a great choice at reasonable prices.

I was served by Wiktoria who was extremely helpful

9 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store with plenty of choice

Great store with plenty of choice. Found the item I was looking for straightaway. I then went to the checkouts. The young lady was very polite and helpful. The young lady was Willtoria.

9 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I was shopping with my daughter for her…

I was shopping with my daughter for her DofE expedition and both Ryan and Ade were very knowledgeable with required products. They went out of their way to help me choose the right products and also advised me of the available discounts through Go Outdoors which saved me a good chunk of money. Thank you both, it was a great experience shopping at Go Outdoors.

8 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service at Go Outdoors Wolverhampton

Abby and Vicky helped us find exactly what we needed and were so helpful explaining pros and cons. It was an excellent piece of customer service.

8 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful staff.

The staff were all very friendly and helpful.

7 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Marc was exceptionally helpful, friendly and attentive in assisting me. Nothing was too much trouble, and I felt my custom was valued.
Ann - Marie on the checkout was also very friendly.

5 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Happy

Abi Y served me. She was very pleasant. Service with a smile and information.

6 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service by Ryan and Tina.

5 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Tanita & Wiktoria were very helpful and…

Tanita & Wiktoria were very helpful and i had a great experience! Great staff :)

3 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ashley Howl who served on the counter…

Ashley Howl who served on the counter 24/5/26 was brilliant. Told us about offers and different options a few even cheaper. Sold us the
Membership and the reason we will always go back to that branch only now. Great staff member.

24 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from John…

Excellent customer service from John and Abi.

1 de junho de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Hi Gear camping table 110 x 70 x70

We bought a larger Hi Gear camping table. Yet to use it but the smaller one 70 x 70 x 70 did a good job. Apart from the supporting cross struts made it difficult to get my legs under. So the new 110 x 70 x 70 should be great.
Abiy was very professional and showed interest in interacting with us about what we were planning 👍

31 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Real value for money and great service

Real value for money and great service, thank you Abry for your help today.

31 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Lovely support from the manager and Sabrina. Dealt with the issue swiftly and professionally. Wonderful staff and place.

29 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Easy to find what I needed, Jashan and another Colleague were helpful in advising me around what part I needed

24 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Avaliado com 5 de um total de 5 estrelas

My experience was so great

My experience was so great, a young man called Ashley gave me a hand in what I needed to find. He made my experience easy and he was very friendly and accommodating

13 de maio de 2026
Avaliação não solicitada
logotipo da GO Outdoors - Wolverhampton

Resposta da GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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