Gordon Rigg Garden, Home & Leisure Avaliações 882

Can’t really rate as the item I ordered was out of stock. I payed for it but then got an email saying it was out of stock. Why it was available to order when obviously none left 🤷‍♀️

The original voucher didn't arrive although 70 quid was debited 2 days later. I was advised that this was at the time G Rigg had a new computer system. It wasn't great as my gift turned up late.

The voucher arrived 3 days before Christmas but I had already given up all hope by then and bought my daughter something else!

When I visit Rochdale we always usually go to GR but I feel very disappointed. Your staff are lovely though even though they cannot resolve issues. I wasn't able to quote an order number as I never had one. Your staff did manage to trace it on the previous system.

Fab customer service - item ordered online but broken in the post 🥲 but this was quickly and easily dealt with - thank you 🙏🏻

The vouchers are really useful as a gift to my friend in Walsden. Unfortunately, I was rather confused on the order form where to add her address for delivery. I did add these details and explain in an 'other comments box, but put my own address as the person paying. This meant that I had to post the voucher on after if reached my house and she only just got it in time. Could this service be clarified on the order form, please?

Ordering was easy and order arrived promptly.

Easy online experience and item was delivered promptly. Lady I spoke to on the phone was extremely helpful and found out the information I needed to know prior to ordering.

We come for a day out often, we came a fortnight ago my sister brought some star for her Christmas window and they look great, so I was sending for some for myself and her daughter wanted some as well so I ended ordering 2 lots.they came within about 4days and now look great in my window.

Another very successful craft day with Phil, making wreaths with new friends.
Plenty of foliage and decorations to add to our creations.
Lots of fun and a great lunch in the cafe.

Easy to buy online and super fast delivery with great communication

The website was easy to use to buy things and they came very quickly

Use click and collect. Smooth process and lovely staff on arrival. Young gentleman also offered to carry my tree to my car

Lovely garden centre, healthy plants and somewhere nice to have a coffee and something to eat

Visited your store today and really enjoyed the experience. Beautiful store-very festive. Unfortunately the one thing that spoiled my experience was going to pay for my items. The girl on the till was not welcoming at all. No dialect - no offer of wrapping the Christmas tree baubles ….found her quite rude I’m afraid. Perhaps retraining in customer service would be useful.

I got gift vouchers.Sent in the post really quick.

Only needed a gift card for a friend, but the online process was straightforward and direct.
Card was delivered to us by Royal Mail within a couple of days.

Easy online ordering & speedy delivery.
The website said delivery would be within 7 working days depending on volume of calls to be made .
Although I gave instruction to leave the delivery on the drive
It would have been better had we recieved a text message on the day with an approximate time as the car may have been blocked in.
Great service though & a great garden centre.
Lovely food too.

Reacted quickly to my question and despatched item quickly and efficiently