Go Scotland Tours Avaliações 

296
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Go Scotland Tours accommodated us by giving us a 5 day bespoke tour on Skye. Mike was especially patient when we wanted extra time at our stops. He offered suggestions for places to visit and dine a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Micheal is a very knowledgeable historian, giving much insight as we toured the sites. He offered tips for our stay in Edinburgh. We also made a quick stop at a market so we could pick up a few ess... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had planned an 8-day solo trip with a very specific itinerary I wanted to follow and Mike helped to make that happen. Communication during the planning process and in the weeks leading up to the tr... Ver mais

Avaliado com 4 de um total de 5 estrelas

Rachel gave a very good tour around the Royal Mile and Edinburgh Castle on New Year's Day. Very informative. My daughter made sure to hustle right to the front at each stop to learn every fascinatin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

The place to book Scotland Tours from Edinburgh, Glasgow and Inverness tours to Scottish Highlands, Loch Ness, Skye, sightseeing Scotland tours and private tours Scotland. (Note: we are NOT Go SCOTTISH Tours) www.goscotlandtours.com/about-us www.goscotlandtours.com/faqs


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

296 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,8

Todas as avaliações

(296)

9 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Tour Service!

The tour started on time and the guide was amicable, full of fervour and alacrity and very helpful. Would surely try out again on my next visit to Scotland!

20 de janeiro de 2019
Avaliação não solicitada
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Resposta da Go Scotland Tours

Hi Apurv, Glad you had a great time exploring our amazing city! hope to see you again one day.

Avaliado com 2 de um total de 5 estrelas

Timing of certain sights not long…

Timing of certain sights not long enough,
And others way too long.
Did not see the hogwards express bridge
The driver was impatient

11 de janeiro de 2019
Avaliação não solicitada
logotipo da Go Scotland Tours

Resposta da Go Scotland Tours

Hi Tess, Thank you for your review. Your feedback is important to us. Unfortunately because of less daylight hours in the winter we are not able to stop at the Glenfinnan Viaduct. The description on the website specifies we only stop here between April and October. Sorry for any inconveniences.

Avaliado com 4 de um total de 5 estrelas

The tour bus was nice

The tour bus was nice, the guide polite, and on time. The cost was appropriate for the value received. The only unfortunate aspect was the bus never stops, so taking pictures was never really an option.

11 de janeiro de 2019
Avaliação não solicitada
logotipo da Go Scotland Tours

Resposta da Go Scotland Tours

Hi Lori, Thank you for your review. We hope you had a great time in Edinburgh. The Edinburgh Sightseeing tour is a 2 hour panoramic tour to give you an overview of the city. We will pass on your views to management about the stops.

Avaliado com 5 de um total de 5 estrelas

Wonderful in Every Way

Our Rabbie's tour with Pete Falconer ("Wee Pete") was exceptional. Pete was informative, funny, and an excellent storyteller. He brought the history of Scotland to life and gave us a true appreciation of the land and its people. We saw so much and greatly appreciate how Pete accommodated our "wish list" sites that were not on the original itinerary. The housing accommodations were lovely, and the bus was clean and comfortable. We would definitely tour with you again and recommend your company wholeheartedly. Thank you for a wonderful adventure that we'll never forget.

11 de janeiro de 2019
Avaliação não solicitada
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Resposta da Go Scotland Tours

Hi Tina-Marie, Thank you for your review. Glad you had a great time in Scotland. Hope to see you again soon one day.

Avaliado com 5 de um total de 5 estrelas

Lovely tour guide and great varied experience

Lovely tour guide. The distilleries were hospitable and informative. Going to a small and large variant actually added to the learning experience. We loved it.

11 de janeiro de 2019
Avaliação não solicitada
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Resposta da Go Scotland Tours

Hi Steve, Thank you for your review. Hope you enjoyed your Speyside whisky experience.

Avaliado com 4 de um total de 5 estrelas

Thank You, Rachel

Rachel gave a very good tour around the Royal Mile and Edinburgh Castle on New Year's Day. Very informative. My daughter made sure to hustle right to the front at each stop to learn every fascinating detail, and ensured we left a proper tip!

Oh, at the start, we did forget the rule about filming the presentation (only 1 minute at a time allowed for video), but Rachel was very kind in reminding us, and we took more still photos instead to share with family back home.

11 de janeiro de 2019
Avaliação não solicitada
logotipo da Go Scotland Tours

Resposta da Go Scotland Tours

Hi Rachel. Thanks for your review.

Avaliado com 5 de um total de 5 estrelas

Awesome tours in every regard

Awesome tours in every regard! Our guides were extremely professional and did everything possible to make our tours memorable, despite some pretty intense weather. Well done! We will definitely be back and we will definitely book again.

23 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unforgettable experience in Scotland

Unforgettable experience in Scotland! I was looking forward to seeing the Highlands and booked the tour with this company. We had an absolutely amazing guide called Mark. He told us a lot of exciting facts about the places we saw during these 3 days as well as the history of this great land. Mark is also an experienced driver and we felt safe with him even when we were going by narrow mountain roads. The landscapes of the Highlands were really magnificent. It was the best journey of my life!!!

16 de novembro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I really enjoyed the tour

I really enjoyed the tour, our tour guide Alan was brilliant, loved the scenery and folklore! Especially about the Isle of Skye. I want to go back soon! So thank you for a great tour!

15 de novembro de 2018
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

An Unpleasant Experience Touring Orkney

An Unpleasant Experience Touring Orkney

The man giving the tour of Orkney and driving the bus was fairly unkind to me - I think he thought I was American? (I'm Canadian, if it matters.)

At one stop he told us to be back a the bus at a certain time, and at that exact time he quoted, as I was arriving back from the Ring of Brodgar, he was pulling out of the parking lot, intending to leave me there. When I pointed out that I was back on time, he said I was meant to be ON the bus at that time, and should have been back five minutes earlier.

Maybe this is a cultural difference. In future perhaps he could give folks the 'five minutes earlier' time as the time at which to arrive back at the bus.

The drivers shaming of me in front of the other passengers ruined this tour that was a bucket list item for me, and should have been the trip of a lifetime. I felt terrible and was afraid to leave the bus at our next stop, lest I be left behind.

The rest of the people I met, the drivers of the Orkney Bus and others, were very pleasant.

14 de novembro de 2018
Avaliação não solicitada
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Resposta da Go Scotland Tours

Hi Sadie,

Thank you for your review. We are very sorry to hear about your experience with this certain guide in Orkney. I am certain it doesn’t make any difference what nationality you are. We are very pleased to welcome visitors from all around the world. We have sent your complaint forward to the guiding company on the island.

It looks as though the driver thought everyone was back and hadn’t noticed one passenger was a little later than the rest of the group. It’s important for the passengers to return on time so as not to disrupt everyone else’s day. However, we would of course expect courtesy at all times and apologize if you feel this incident upset the rest of your day. We do try very hard to ensure everyone has a good experience.

Avaliado com 4 de um total de 5 estrelas

Great tour

For us the pronunciation of the guide was a bit hard to understand.
Otherwise it was a great tour, many thanks for all.

14 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Inverness - Orkneys

We've had a wonderful day! Everything went smooth. From the pickup in Inverness and transfer to the ferry and the connected tourbus on the Orkneys and visa versa. The guided tour was very interesting and the stops at historical locations were very worthwhile the visit. Stops were a bit short, but visiting multiple locations comes with a price; time.

13 de novembro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The tour itself was great and the tour…

The tour itself was great and the tour guid was excellent! However, I happened to be on the tour on an extremely hot day day and the air conditioning was out on the bus, as well as the radiators on the bus emitting a LOT of heat, which made it quite miserable. The guide/driver was doing all he could but nothing helped. Granted hot days like that are few and far between in Scotland so I'm not sure that there was anyway that it could have been prevented.

13 de novembro de 2018
Avaliação não solicitada
logotipo da Go Scotland Tours

Resposta da Go Scotland Tours

Thank you for your review. We appreciate you taking the time to contact us in regards to your experience on tour. We take all feedback very seriously, as it allows us to continuously improve our services and our tours.
I appreciate your comments about the bus being exceptionally warm on the Loch Ness Tour in June. We experienced highs of 28- 30 degrees during this week in Scotland which was unseasonably warm and very unexpected. I understand that travelling on tour in these conditions caused discomfort throughout the day as unfortunately the bus’s air conditioning was not working properly. As a company we would never send out a bus on tour that was not fit for travel for our customers, however we experienced difficulty in getting the air conditioning to function properly after the tour had already departed. Our driver-guide tried everything he possibly could to fix this problem, including seeking guidance from our transport manager to try and fix the problem himself. As all of our other buses were already out on tour or stored at our depot located in Edinburgh, there was no possible way to get another bus sent up to the Highlands without causing hours of delays to the tour, causing you to miss out on seeing some of the famous sights. Likewise, as this tour travels along some of the most remote roads in the Scottish Highlands, detouring to nearby maintenance garage to inspect this would have caused exceptional delays and a longer time spent on the bus. Our driver-guide did his best to make as many stops to allow people off the bus for comfort breaks and fresh air in attempt to make sure everyone was okay in this uncomfortable situation.

This was the first time a situation like this has occurred for us and it is scenarios such as this as well as feedback from our customers that help us prepare for such events occurring in the future. I am extremely sorry you experienced this which caused you to not have a wonderful experience on tour with us as this is our number one priority.

Apologies once again and thank you for taking the time to contact us. If you have any other concerns please do not hesitate to contact us.

Avaliado com 4 de um total de 5 estrelas

Great tour, highly recommended

Everything was great except for one thing.
I booked the trip because it was supposed to go first via the Forth Bridge and Perth. I've been to Stirling and Doune before so I was not so interested in those places. I wanted to see Perth etc. when there was still light outside so I could admire the unknown views.
However, I was assigned to the bus that went firstly via Stirling. I found out when we drove off and the tourguide briefly told us the main stops. It turned out that out of 3 buses that day one went via Perth first but it wasn't the one that I was sitting on. It was a bit of a letdown because I chose this specific travel agency and tour because of the direction of the tour.

13 de novembro de 2018
Avaliação não solicitada

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