Government Auction Avaliações 

187
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Yolanda is awesome! Without going into to much detail, My partners and I needed to rearrange some assets due to our investing strategy changing. We came to Yolanda with our situation. She made a sugge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I called government auction today and was helped by Yolanda. I am visiting away from home and do not have easy access to the internet. Yolanda went above and beyond by snipping images and texting the... Ver mais

Avaliado com 1 de um total de 5 estrelas

They took $30 for me for absolutely no reason and it was not authorized. In fact once I started looking around the site it looked shady and I uninstalled it however I'm still being charged that $30

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had been having problems lately with my log in and updated payment info so I called to get some help. I was connected with Yolanda Acevedo who went above and beyond to get me and my account back on... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa de Leilões

Escrito pela empresa

Established over 12 years ago as a clearinghouse for unimproved land, Government Auction is one of the largest and most reputable online surplus land auction companies in the United States. Having sold over 20,000 properties, Government Auction has established a solid track record and credibility in the online land auction marketplace as a top land auction site. Government Auction is not a governmental agency, but a private company that works closely with a variety of state agencies and other sources to find and purchase parcels of land in bulk. We buy raw land for investment, and real estate from state, county and city governments through foreclosures, tax lien sales, and surplus land and liquidation sales. Government Auction specializes in offering real estate to a variety of properties that fit the needs of novice, first-time buyers, experienced land investors and corporate clients through auctions. In fact, most of our buyers are simply people wanting to make a solid investment in buying vacant land or land for sale by owner.Browse and bid on hundreds of government land for sale properties today.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(187)

35 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

So far everything has been very easy…

So far everything has been very easy and user friendly. The team reached out personally via the phone and answered all my questions. Seems like a good outfit!

12 de julho de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you - we do our best to make our processes as easy and user-friendly as possible. - The Customer Service Team

Avaliado com 5 de um total de 5 estrelas

I found it easy to auction and buy a…

I found it easy to auction and buy a land in the us,the payment service are so great and they provide reply service at an ease.

Thank you
Governmentauction.com

9 de julho de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thanks for the positive feedback on our easy-to-use processes (buying, payment service, etc.). - The Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Prompt response and action. Thank you!

I appreciate Government auction. Com's prompt response and action when I notified them about my winning bid which was not adequate in size for our company's farm requirement of 10 acres or more, that needed to be cancelled. I notified Government auction.com about our company's decision, Kathy from customer service took action to start processing the immediate cancellation of the invoice issued. I appreciate Government Auction, com's prompt response and action with the requested inadequate lot size winning bid cancellation. Thank you!

6 de julho de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you - we do our very best to help our clients and make sure their purchases fit their requirements. - The Customer Service Team

Avaliado com 3 de um total de 5 estrelas

Nice cards

Item was good, received it quickly, but the shipping price is ridiculous. I own a business and ship a lot of things and I know shipping is expensive. However, $20 for a 4” x 4” box that weighs a pound is excessive, I think.

27 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yolanda is #1!!!!

Yolanda (spell check) was soooooooo nice & accomodating! Answered all of my questions & more. Always great & prompt customer service. I love this company. Just bought my 2nd property & they are making living my dream & running my business smooth & convenient. 10 out of 10. 5 stars everytime!

11 de junho de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you for the positive feedback. We are so happy to be able to help you with your property buying needs - the Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Misleading Listing, Unethical Contracts, and Predatory Practices

My experience with GovernmentAuction.com (also known as Government Auction LLC) has been not only disappointing but legally troubling. We entered into a contract for a parcel in Kern County, CA based on glossy marketing materials, GPS maps, and descriptions that were grossly misleading. Upon independent verification, the actual location, condition, and legal status of the lot were entirely inconsistent with the representations made by the company.

Crucial disclosures, such as zoning designations, access to utilities, easements, and development restrictions, were either omitted or misrepresented until after I had entered into a legally binding agreement. Clearly establish that contracts entered into under fraudulent inducement or material omission (photos) may be voidable.

When we attempted to assert our legal right to cancel the contract under these grounds, the company refused a refund, hiding behind one-sided fine print buried in the terms and conditions. "Their internal clauses even state that any improvements made by a buyer on the land automatically revert to Government Auction LLC in the event of a default" a deeply unfair and potentially unenforceable clause under California’s consumer protection laws.

After filing a formal complaint with the Better Business Bureau (BBB), I was advised to escalate the matter. I have now filed with other consumer protection authorities and am in the process of initiating a court case. The legal costs that Government Auction LLC is likely to incur in defending against this matter are already substantially higher than what it would have cost them to resolve the issue in good faith. Their refusal to acknowledge their failure to provide accurate and complete information about the land has left me no other option but legal action.

Additionally, their response to other reviews falsely suggests fabrication and dishonesty on my part, yet they offer no substantive rebuttal to my specific allegations. Instead, they attempt to deflect responsibility by citing irrelevant prior correspondence and cherry-picked examples that do not address their central failures.

This appears to be a company that profits by taking advantage of inexperienced buyers, especially those unfamiliar with rural California land law. They use confusing contracts and misleading listings to push rushed sales while avoiding accountability.

Buyer beware: consult an independent real estate attorney before entering into any agreement with this company. Demand full legal documentation, including zoning and access verification, before you commit. I strongly discourage others from doing business with Government Auction LLC.

Date of experience: February, 2024

13 de maio de 2024
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

RESPONSE: We are sorry this customer continues to go down this path and if she was honest from the beginning we would have resolved but when someone just blatantly makes things up, we have no other choice but to disagree in order to keep the record proper.

This client previously complained to BBB (Better Business Bureau) where we have an "A+ Rating) - the situation was fully investigated by BBB and with us - and there was no finding of any sort of mis-deeds or fraud (as this client continues to claim).


As previously submitted to BBB - with many backup notes, emails, etc. - here are the facts.

1. The merchant service company, (who she filed initial complaint with) after they reviewed the file already decided in OUR FAVOR and money was returned back to us. She didn't like the outcome, so she now goes to the BBB and TrustPilot by making up claims that never existed in the hopes of trying to intimidate us.

2. She makes claims---"misrepresentation" and quotes "California consumer protection" and that she will take "legal action" but where is the backup to support her claims, there isn't any because she doesn't have it - it does not exist.

3. We submitted to the BBB all the backup to counter her claim to include,

The DocuSign contract she signed 2/13/24, (there are no less then 3 disclaimers as to the terms and conditions that she agreed to) over a year ago.

We then attached a minimum of 7 email correspondences to/from her that include all of our efforts to assist this client. Nowhere in the 14-month period we were trying to assist her, did she ever once have an issue.

a. 2/13/24 her sending us a “Thumbs Up” Emoji.
b. 5/26/24 her asking for password so she can log in and make payment on her land lot. She is manually going into our payment portal and making payment---we are not charging her account (as she claims).
c. 1/21/25 her responding, “Thank you for the clarification”
d. 1/23/25 Her requesting approval for “Installation of Two 120 sq. ft. Sheds” and we as the deeded owner - we approved her request.
e. 1/23/25 Her “Thanking is for our prompt response and approval” of her non-standard request.
f. 3/18/25 A 2nd Request for Approval to Obtain a Building Permit - of which we approved for her on 3/19/25.
g. 3/21/25 Our confirmation back top her that we have terminated her land contract per her request, and she has no further obligations. We did wish her "Good Luck in the future" after cancellation which is what we say to all our customers/

Our file also documents 3 phone call conversations all answering questions and helping her facilitate development of this land in a period for over a year. Then all of a sudden 14 months later she wants to make bogus claims against our company.

The above clearly documents her active involvement and detailed approach to try to develop this property she had under contract, her confirmation and approval of our support every step of the way and us providing 3 approvals per her requests for, “Installation of Two 120 square feet sheds, Obtaining of Building Permit and then Cancelling of her contract and obligation”.

>>After all of this on 3/21/25 and over a 1-year period she begins to make stuff up to try to claw back a refund going back to 14 months ago. This is just not right and fraudulent on her part.
*There is no issue with “Quality of Goods” and her attempt to develop the property and us providing her approvals from her 2 request supports us.
*Lastly, we provided her actual photos, plat maps, GPS coordinates for her diligence and everything else she asked for PRIOR to finalizing anything and prior to DocuSign.

The above are the facts, and we have more backup if required.

Thank you - the Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Natalie O

Natalie O. was helpful in getting me the ACH instructions for invoice payment

28 de abril de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thanks so much - we do our best to make the payment process simple. - the Customer Service Team

Avaliado com 5 de um total de 5 estrelas

I emailed a question

I emailed a question, and received a response within two hours.

27 de abril de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you for your appreciation of the prompt response. - the Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Government Auction is a reliable and…

Government Auction is a reliable and legitimate site to purchase goods and land etc. I have found their services to be professional and helpful. Yolanda, Sylvia, Tim and Joseph have gone above and beyond to help me out with anything that I have needed. It has been a great way for me to purchase property and invest on fair and reasonable terms.

I have been dealing with Government Auction for the past several years since 2021.

23 de abril de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you so much for the positive feedback on many members of our team. Much appreciated - the Customer Service Team

Avaliado com 5 de um total de 5 estrelas

I’ve been purchasing land and items for…

I’ve been purchasing land and items for many years with Government Auction. The staff is very responsive, friendly and helpful. I’ve gotten some really decent deals. Prime real estate in beautiful locations across the US.

18 de abril de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you so much for the positive feedback. We do our best at all times to serve great clients like you. - the Customer Service Team

Avaliado com 2 de um total de 5 estrelas

Sylvia is great

Sylvia is great. It was not a hassle getting the order cancelled. After doing research, I realized most of this land is not buildable or worth what they are charging. I hope people see this before bidding because this isn't a government auction, and your bid doesn't buy anything but an obligation to pay off the land at way over market value.

26 de fevereiro de 2025
Avaliação não solicitada
logotipo da Government Auction

Resposta da Government Auction

Thank you for your feedback. A great deal of our land lots are clearly advertised as "raw and undeveloped land". We are glad you had a good experience with one of our customer service leads (Sylvia), and sorry we were not able to satisfy your land buying needs in this instance - the Customer Service Team

Avaliado com 5 de um total de 5 estrelas

5 stars

5 stars. READ CAREFULLY! you are bidding on the down payment of the property then you assume monthly payments. I got so excited and rushed into it. When I realized my mistake, I contacted them and it was simple straightening out MY mess. Though I didn't purchase anything today, I would gladly be revisiting this site and bidding in the future. Thanks Sylvia

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

"Brilliant staff

"Brilliant staff! I've placed multiple orders over the past two months and will definitely continue using their services. I have complete confidence in their ability to resolve any issues I’ve encountered. Highly recommended!"

20 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, timely response from Sylvia with respect to any questions or issues. The one critique I have is that the link sent to review purchased land was invalid. Will use for my next land purchase!

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never use Max Bid and Don't trust the Photos

Max bid I put in a max bid of $201 ,I was the Highest bidder at $89 won the auction but they charged me the $201, and so it went for all the items I bid on Never do max bid with these People , Second they show the same photos for the coins , and the ones I Received were junk , as I am sure the items I have not received as of yet will be junk as well , Don't trust the Photos , the jewelry was not as Described It is Not High End as They Stated in the Description . Customer Service is a joke

16 de dezembro de 2024
Avaliação não solicitada

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