Gowallpaper Ltd Avaliações 15.523

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic choice and range of wallpapers. Extremely easy to order online and more importantly, great value for money (the same lining paper sells for double the price at B&Q!). Already passed details... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good service , wallpaper easy to hang a bit awkward to cut around plug sockets apart from this fine . Need to order another 2 rolls for another room to do, as with the last one just one wall .

Avaliado com 5 de um total de 5 estrelas

Quick and efficient service. Updates on when to expect delivery. Ordered samples first before ordering the rolls I wanted. Great sized samples. My decorator said he got more than usual on each roll, s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lots to choose from and well packaged when delivered which didn't take long at all.wallpaper is just like description and picture on website. More than reasonable price I will definitely be buying mor... Ver mais

Detalhes da empresa

  1. Loja de papel de parede
  2. Loja "Faça Você Mesmo"
  3. Loja de artigos para reforma residencial

Escrito pela empresa

Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.

Ordering the right wallpaper

Escrito pela empresa

How do I order wallpaper samples?
These can be added either from the category or product pages, however in some cases products samples are not available.

QUICK HASSLE FREE DELIVERY!

FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)

To take advantage of our FREE Standard delivery*, simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland) £5.99 on orders under £99

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

16 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic choice and range of…

Fantastic choice and range of wallpapers. Extremely easy to order online and more importantly, great value for money (the same lining paper sells for double the price at B&Q!). Already passed details on to friends and family. Will definitely use again

23 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

Not very good

Not very good, didnt stick, waste of money, do not reccomend.
Not very happy, all taken of the wall, and put it were it all belongs in the BIN x 😡🤬

29 de abril de 2026
Avaliação não solicitada
logotipo da Gowallpaper Ltd

Resposta da Gowallpaper Ltd

Hi Lynne,

Thank you for sharing your feedback. We are truly sorry to hear that your experience with our wallpaper was frustrating and that the project didn't go as planned. We understand how disappointing it is when time and effort do not lead to the desired result.

While it is upsetting to hear the paper ended up in the bin, we would like to offer some technical insight into why wallpaper may fail to adhere. Generally, if the paper itself is not bonding, the issue typically lies within the surface preparation or the adhesive application.

Potential Causes for Adhesion Failure
Surface Preparation: For the best results, walls must be clean, dry, and free of dust. If a wall was recently painted or if the surface is too "slick" (such as silk or gloss paint), the adhesive cannot grip properly. Sizing the wall (applying a thinned coat of paste) is often a necessary step to prevent the wall from absorbing moisture too quickly.

Adhesive Type & Strength: Using the correct adhesive for the specific paper weight is vital. If the paste is mixed too thinly or if the adhesive is unsuitable for that specific material, the bond will be insufficient to hold the weight of the paper.

Soaking & Expansion: If the wallpaper is a "paste-the-paper" variety, it requires a specific soak time to expand. If hung too soon or too late, the physical tension can cause the edges to curl or the bond to fail during the drying process.

Environmental Factors: High humidity or extreme temperatures in the room can compromise the integrity of the glue before it has a chance to set correctly against the wall.

Ultimately, achieving a professional finish depends heavily on these external variables. We appreciate you taking the time to leave a review and provide us with your perspective on the product's performance in this instance.

Best,

Go Wallpaper

Avaliado com 1 de um total de 5 estrelas

Waited weeks for the wrong order

Waited weeks for the order when it arrive it was someone else's order, with my address on the box but their order and contact details on,
Breaking GDPR REGULATIONS,
they were very mistrusting and insisted that I jump through hoops to "prove" the mistake
It was only when I mentioned that I was really concerned that that had ignored my issue with GDPR for the 3rd time that they botherd to address it, and then basically told me that there was nothing to worry about, and no compensation would be offered,
I have paid a deposit to secure decorators for this Saturday. However I will loose this £80 deposit as there's no wallpaper for them to do the job,
Go wallpaper said that they will not send out the correct order until they have picked up the incorrect order, but need me to be at home to give it to the Courier, I work in the office Monday to Friday, they only work Monday to Friday, when I pointed this out I waited until the following day to get a reply they said that they could arrange it from my workplace, but this will not help my situation it does not compensate for the money I will lose this weekend not to mention having to wait until the decorators have got another window of Opportunity available, all because of go wallpapers negligence and ineptitude, this does not seem to be important to them, my problem is I have somebody else's order who is obviously waiting for their wallpaper, and they have obviously got my order with my delivery slip with my details on
The office closes at the same time I finish work so it would be tomorrow before I could take it with me to work for them to pick up however it would not get picked up tomorrow because they won't get my email saying where I work until tomorrow, I have a hospital procedure Friday so I will not be in the office or at home, so this is next week problem and no doubt another few weeks before I get the replacement order, all in all, very poor customer service, lack of urgency and concern for the inconvenience and costs incurred caused by their ineptitude and data breach

21 de abril de 2026
logotipo da Gowallpaper Ltd

Resposta da Gowallpaper Ltd

Dear Zeno,

We sincerely apologize for the error with your delivery and the resulting breach of data protocols. This incident was immediately recorded in our internal breach register and investigated to prevent recurrence.

Our policy requires the return of incorrect items before a replacement can be dispatched, but we aim to make this as flexible as possible by offering Saturday collections or alternative address pickups. We regret that our standard procedures and the necessary lead times have caused a conflict with your decorating schedule.

A member of our team will continue to communicate with you directly to finalize the collection and ensure your replacement or refund is processed as a priority once the goods are returned.

Sincerely,

The Management Team
Go Wallpaper

Avaliado com 1 de um total de 5 estrelas

Took about 5 weeks to come then there…

Took about 5 weeks to come then there was a delay at customs

15 de abril de 2026
logotipo da Gowallpaper Ltd

Resposta da Gowallpaper Ltd

Hi Charles,

Thank you for sharing your feedback regarding your recent order. We understand that waiting longer than expected for a delivery can be frustrating, and we appreciate your patience while your parcel was in transit.

While this item typically carries a two-week lead time, we are sorry that your delivery took five weeks to arrive on this occasion. As you noted, the package encountered an unexpected delay at customs, which is unfortunately a process outside of our direct control. These international transit checks can sometimes take longer than anticipated, impacting the final delivery date.

Throughout this period, our goal was to maintain constant communication to ensure you were kept aware of the status of your shipment as it progressed through the network. We believe in being transparent when logistics issues arise, and we hope the regular updates provided some clarity while we worked to get the order to you.

We value your business and appreciate your understanding of the complexities involved in international shipping and customs procedures.

Best,

Go Wallpaper

Avaliado com 5 de um total de 5 estrelas

Good service

Good service , wallpaper easy to hang a bit awkward to cut around plug sockets apart from this fine . Need to order another 2 rolls for another room to do, as with the last one just one wall .

20 de abril de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais