Grays Storage and Removals Ltd Avaliações 

172
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Highly recommend Grays Storage and Removals Ltd. Having moved all across the country, the move with Grays Storage and Removals Ltd will always be by far THE MOST STRESS FREE MOVE I have ever e... Ver mais

Avaliado com 5 de um total de 5 estrelas

This family run firm have moved me twice. Once across London and once relocated across country! Both times they made moving so easy and were professional, thorough, and left me feeling at ease during... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hiring Gray's was by FAR the best money I've ever spent. Every single person I worked with was so nice, hardworking and never made me feel like any request was too much or too annoying. I used their p... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have moved, 18 times, by car,van, removals, including self and removal packaged.Grays filled 2 lorries with everything packed over 2 days. They packed over 100 boxes and there were no breakages. Th... Ver mais

Detalhes da empresa

  1. Empresa de transporte marítimo

Escrito pela empresa

Grays Storage and Removals Ltd are a family owned company established in 1977.We operate from our London and Essex sites providing professional relocation and Storage services for both home and office. we have a central London office open to the public for all your packaging supplies


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

172 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(172)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank you Grays!

First class service via a professional, friendly and diligent team. Could have asked for better support on what is always a challenging couple of days. Wouldn’t dream of using anyone else in the future. Highly recommend Grays

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

Very professional move by Stephen and the team at Grays. They turned up on time, communicated with me throughout the move, and were efficient, friendly and helpful. Everything was packed carefully and arrived perfectly at my new house. Exceptional service and I cannot recommend more highly.

25 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grays were amazing!

Grays were amazing! From the initial estimation visit to the actual move. They were professional, friendly and extremely efficient. They were super responsive over email for any questions I had as well. I wouldn't hesitate to use them again in a heartbeat for my next move. Thank you for doing a great job!

8 de novembro de 2023
Avaliação não solicitada
logotipo da Grays Storage and Removals Ltd

Resposta da Grays Storage and Removals Ltd

Thank you for taking the time to share your positive experience with Grays! We are thrilled to hear that your entire moving process, from the initial estimation visit to the actual move, was met with professionalism, friendliness, and efficiency.

The Grays team takes great pride in providing exceptional service and ensuring that our customers' needs are met every step of the way. We are especially pleased to hear that we were able to promptly address any questions or concerns you had through our email communication.

Your kind words and recommendation mean a lot to us. We truly appreciate your trust in Grays and would be more than happy to assist you with your next move whenever the need arises. Please feel free to reach out to us at any time.

Thank you once again for choosing Grays. We look forward to serving you in the future!

Best regards

Avaliado com 5 de um total de 5 estrelas

Professional and friendly.

Grays removals provided a superb service at short notice, packing and removing to storage then delivering to my new home seven weeks later. Professional and friendly and highly recommended by me.

23 de maio de 2023
Avaliação não solicitada
logotipo da Grays Storage and Removals Ltd

Resposta da Grays Storage and Removals Ltd

Thank you for taking the time to share your positive experience with Grays removals. We are thrilled to hear that our team provided a superb service at short notice and that you found us to be professional and friendly throughout the process. Our team takes great pride in delivering a high standard of service and ensuring that our customers have a stress-free move. We appreciate your recommendation and hope to have the opportunity to work with you again.

Avaliado com 5 de um total de 5 estrelas

Professional and personal service

The care and attention made to belongings and their friendly and accommodating manner made the move an easy and straightforward experience. I would highly recommend this company for the professionalism and high standards.

24 de maio de 2023
Avaliação não solicitada
logotipo da Grays Storage and Removals Ltd

Resposta da Grays Storage and Removals Ltd


Thank you for sharing your positive experience with our company and for recommending us to others. We are thrilled to hear that you found our team to be friendly and accommodating during your move. We take great pride in providing our customers with the highest level of professionalism and care when it comes to their belongings, and we are delighted to hear that we were able to make your move easy and straightforward. Thank you for choosing our company.

Avaliado com 5 de um total de 5 estrelas

Efficient and helpful

Efficient helpful and wonderfully polite staff made moving day as smooth as possible. Everything handled with care and attention. Highly recommended.

5 de abril de 2023
Avaliação não solicitada
logotipo da Grays Storage and Removals Ltd

Resposta da Grays Storage and Removals Ltd

Thank you for taking the time to write this review about Grays Storage & Removals. We're delighted to hear that our staff was able to provide you with a friendly, helpful, careful, and efficient service during your move, and that they were able to make your moving day a smooth and stress-free experience. We take pride in providing our customers with high-quality removals services, and your positive feedback is a great source of motivation for our team. Thanks again for recommending us, and we look forward to serving you again in the future should you need our services.

Avaliado com 5 de um total de 5 estrelas

Excellent removal service

The service from Grays Storage and Removals was excellent from start to finish. An estimator visit was arranged shortly after my enquiry and the quote received promptly which was clear and concise. The removal team arrived on time and were fast, careful and efficient throughout the removal.

18 de março de 2023
Avaliação não solicitada
logotipo da Grays Storage and Removals Ltd

Resposta da Grays Storage and Removals Ltd

Thank you for taking the time to share your positive experience with Grays Storage and Removals. We are thrilled to hear that the service provided by our team met your expectations from start to finish. We take pride in providing clear and concise quotes, and ensuring that our removal teams are fast, careful and efficient throughout the removal process. Your feedback is greatly appreciated and we hope to assist you again in the future.

Avaliado com 5 de um total de 5 estrelas

Removal and Storage

Grays moved us out of our flat in Manor Park into storage in 2021 and back in our new home in Walthamstow in 2023.
Both moves were handled courteously, professional and with great care.
Our furniture and effects arrived safely and in good order after two years in storage.
We would not hesitate in recommending them for your removals.

15 de março de 2023
Avaliação não solicitada
logotipo da Grays Storage and Removals Ltd

Resposta da Grays Storage and Removals Ltd

Thank you for taking the time to share your positive experience with Grays. We are very glad to hear that we were able to handle your two moves with courtesy, professionalism, and great care. It is also great to know that your furniture and effects arrived safely and in good condition after being stored with us for two years.

Your recommendation means a lot to us and we appreciate your trust and confidence in our services. We will continue to strive to provide the best possible moving and storage solutions for all of our customers.

Thank you again for choosing Grays as your removals partner and please do not hesitate to contact us if you require any further assistance in the future.

Best regards,
Robert at Grays

Avaliado com 5 de um total de 5 estrelas

Grays were fantastic throughout my move

Grays were fantastic throughout the whole process of my move. They packed up my flat quickly, efficiently and with great labelling which made unpacking seamless. Robert and the whole team were friendly and ready to help for anything we asked. Highly recommend and I will use them again.

9 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The move was very smooth and very easy…

The move was very smooth and very easy going the gentleman that moved me was very easy going made sure the new property they helped move me to was up to scratch even found a leak I didn’t know about and help sort it for me would defo recommend them to a friend and family

7 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BEST REMOVAL VAN COMPANY!!!!

I have had Gray’s removal company assist me with moving on the 9th and 13th January 2023.

Everyone who attended was absolutely incredible. Robert and his team made the entire process so seamless and stress free. Every person who assisted on the day went the extra mile to ensure everything was exactly where we wanted it to be and we’re extremely careful with all our possessions. There were no time pressure in terms of getting things done and the consideration from the team was second to none. They also assisted with the packing and packed everything in what seemed like minutes! Hugely efficient and all in all wonderful bunch of people. I would highly recommend Grays removal van to anyone looking for an easy, stress free and calm moving process.

9 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service was great from start to…

The service was great from start to finish.

I got quotes from around 5 removal firms. Grays was the only one who came to do an in person survey of my apartment. This coupled with their progressional accreditations and associations gave me the confidence to go with Gray, I was confident a) they would provide the right size van and enough movers b) the move would be handled professionally.

Before the move Tricia was always prompt and helpful in answering any questions I had.

One the day the guys turned up early and had a van big enough for all our stuff.

They were friendly, fast and informative. They had all the materials needed to safely move our belongings from mattress covers to blankets for mirrors and protectors for our desktop monitors. They also dealt well with the difficult access to house!

Grays were recommended to me by a friend and if you’re looking for a friendly, professional, fast removal company I’d highly recommend they also.

14 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Client Service and Brilliant Removal Process

Tricia, Rob and the whole team at Grays are absolutely fantastic. The level of client service is brilliant, with a member of the team came around to quote for the move, followed by the full quote received very shortly after. On the day, the team arrived early and had our 3 bedroom house packed up incredibly quickly.

The team made the moving process incredibly smooth, and couldn't recommend them enough!

21 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great team doing a fantastic job

I can’t thank or recommend the team at Grays highly enough. They were all so polite and friendly, worked very quickly and carefully, and made moving day a really great experience! From estimating, answering my questions, delivering the exact number of boxes I needed, to their amazing attitude on the day, everything worked like a dream. They even gave me a lift in the van to my new house because I don’t drive! Exceptional service, thank you all.

10 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An outstanding team that goes above and beyond to get the job done!

The Team at Grays is by far the best I've worked with, in London, or anywhere else for that matter. First, they are all lovely human beings, extraordinarily polite, with exceptional consideration to your living space and belongings. Second, they are solution oriented and go above and beyond to find a way to achieve your moving objectives in the most cost effective and considerate manner. (these gents are not afraid of hard work, unlike so many today) Third, it's clear that they've worked together for many years as they are a well oiled machine that excludes teamwork and respect for one another in everything they do. All of this translates to exceptional customers service and experience with a product and price point that is unbeatable.

4 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish. We had a full packing and removals service from London to Sussex. Packing was done quickly and carefully, the removals team were excellent and all items delivered safely. They were even able to take some of our bulky items down several flights of stairs which I had worried wouldn’t be possible. The team were helpful, polite, arrived on time and all round brilliant. Would definitely recommend!

1 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

OUTSTANDING

I have given 5 stars but would have given 10 if possible!
Grays storage and removals service has been nothing short of exceptional. It was the only company who came to visit my property before giving me a quote for moving. They really studied all the specifics (fragile items, plants...) and tailored their services accordingly.
Fiona was on the phone to answer any queries I had with an incredible level of care.
On the day of the move, a full team of 6 arrived at 7AM! They were all extremely considerable, polite and professional. And so efficient!
They each went out of their way to ensure the smoothest possible move. I felt extremely looked after.
I have moved many times in London and this was by far the best experience I have had, truly fantastic.

23 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grays storage packed and moved us with…

Grays storage packed and moved us with less than a week notice. Packing was superb. On the moving day, the 4 crew team was professional, caring and patient while we were waiting for the completion with solicitors. They also handled the moving to a high rise appartement with skills and experience. On a stressful completion day, their professional and calm were very much appreciated!

16 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

If I could leave 10 stars I would

If I could leave 10 stars I would, Robert and his team were outstanding while moving me to my new home. They got soaked to the skin while packing and soaked to the skin unpacking the next day. But most of all I was under immense pressure and stress as we hadn't exchanged or completed on the moving day they waited outside my new house for 8 hours until we got the keys without complaint. They started at 06.00 and it was dark when they left for their long drive back to London. The icing on the cake is their rates are also excellent. If you're going to move use these I would never go anywhere else. AMAZING!!!

9 de setembro de 2022
Avaliação não solicitada

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