Green4motorcompany Avaliações 

My husband and I bought a used car from their Leamington Spa branch. Car was 4 years old and low mileage.
Within 3 months of owning the car it broke down resulting in the turbo needing replacing. The car was booked in with a DS dealership through the warranty that came with the car. The repair bill comes to in excess of £3k however warranty will only cover £800 of the bill. Green4motorcompany have left us to pay the bill.
My husband was treated for non Hodgkin lymphoma last year and was told in January his cancer is in remission. Having had a very stressful and worrying year, with the new car we were looking forward to 2026 and creating new memories with the car. But all that has been brought upon us for the past 3 months is more stress, worry and heartache knowing we need to find £2400 to pay the repair bill. We are now 3 months without a car as DS are struggling to get parts to repair the car.
We've written a letter of complaint to the CEO and sent chasers, with no response. Our next step is the Motoring Ombudsman.
I wouldn't recommend anyone to use this company.

I want to start by saying that Rhys, who handled the sale of the vehicle, was professional, helpful, and a pleasure to deal with throughout the purchasing process. None of the concerns in this review relate to him or his conduct as a salesperson.

Unfortunately, my experience after the purchase has been extremely disappointing.

Shortly after purchasing the vehicle, I began experiencing issues and returned the vehicle to the dealership for investigation. After the vehicle had been in the dealership's care for several days regarding those concerns, it subsequently failed to start, requiring assistance from the RAC. Following their inspection, the RAC identified a number of issues with the vehicle and provided a report documenting their findings.

During recent correspondence, I was informed that the dealership had not received the RAC report, which I have now forwarded for their consideration. However, I found it disappointing that my concerns appeared to be questioned before the independent report had even been reviewed. This left me feeling as though my account of events was not being taken seriously, despite obtaining independent evidence to support the concerns I had raised.

I also purchased the vehicle under the impression that it had undergone a full service before sale. However, I was later informed by the Service Manager that the dealership's preparation process consisted only of adding oil. If that is the case, this falls well short of what most customers would reasonably understand to be a full service and raises concerns about how the vehicle was prepared before being sold.

Communication throughout the process was inconsistent. On one occasion, I was informed that nobody could access or move my vehicle for approximately 30 minutes, only to then witness a member of staff driving it away shortly afterwards. Had this simply been explained, there would have been no issue, but the conflicting information reduced my confidence in the explanations I was being given.
What was particularly disappointing was the dealership's approach when I raised the possibility of returning the vehicle. Given that the concerns arose so soon after purchase, and considering the vehicle had already been returned to the dealership on multiple occasions, I had hoped for a more customer-focused approach and greater willingness to work towards a fair resolution. Instead, I felt that my concerns were met with resistance rather than understanding.

Despite raising concerns shortly after purchase, I was repeatedly required to return the vehicle to the dealership to have the reported issues investigated, causing significant inconvenience. The overall handling of the situation left me feeling unsupported and frustrated throughout what should have been a straightforward process.

I have ultimately decided to keep the vehicle rather than pursue a refund or exchange. However, I remain disappointed with the way my concerns were handled by the service department and management team. While Rhys provided excellent customer service during the sale, my experience with the service department and management has unfortunately been the complete opposite.

Based on my experience, I would not recommend this dealership.

Purchased an MX5 from Green4 Mazda. The salesman Rhys Lines was professional knowledgeable and in no way pushy. I live in Cornwall and he arranged delivery by an ex police driver who was very professional. The car was even better than expected, in fact it was like new. Rhys dealt with the paperwork and registering the car. I would say that the whole process was excellent and would have no problem recommending Green4 for their first class service.

Purchased a brand new Mazda in June 2025, and recently took it for it's first service, that included changing the engine oil. Very surprised to learn that Green4 do not stock the official Mazda oil and used an after market oil that I'd never heard of, and they say is equivalent to the manufactures spec, but when speaking with the service person, he couldn't really demonstrate this and just said, "we have never had any problems". A bit concerning that an official Mazda dealership doesn't stock the official / recommended oil !!

These guys are amazing. It would be really unfair to call out one person as from top to bottom our experience with the company on the London Road Coventry was beyond and way above expectations. Nothing is too much trouble and long may it continue. Thanks everyone for your professionalism and putting up with me droning on. If you want a new or used car that is the place to go. I had a Mercedes before and these guys are so much better really. Thanks to the boss and Raman sensational.

I part-exchanged my Jaguar XE for a Mazda 3 Saloon, which was an emotional decision, but Steve and Mick made the whole experience so much easier. Mick was patient, understanding, and never pushy while I was deciding, and Steve negotiated a great deal on my part exchange and was extremely accommodating throughout.

The car is beautiful, well specced, and in immaculate condition. I would highly recommend Leamington Spa Mazda for their professionalism, honesty, and excellent customer service.