The returns address Greener Books provide is a PO box so straight away this excludes using cheap couriers and the po box and postcode don't seem to exist! Do not use Greener books
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Veja o que dizem as avaliações
Paid £4.99 for a very slim softback children's reading book 'Days Out With Frog and Toad'. Described as 'Very Good ' condition. Of 64 pages 32 had bright pink or yellow highlighter through many sente... Ver mais
Ordered a travel book for upcoming holiday, via Amazon.es. tracking number only applies whilst still in uk, l live in Spain. 15 days passed with no delivery and no tracking updates! I contacted Gree... Ver mais
Another dire experience with Greener Books. They giving me a Royal Mail tracking number and Royal Mail doesn't even recognise it. Not the first time this has happened either. Like all of Ihezi's compa... Ver mais
Detalhes da empresa
Escrito pela empresa
With over 590,000 reviews on Amazon, Greener Books is home to thousands of preloved books - an enterprise with a passion for books and supporting the environment!
Informações de contato
60 Coronation Road, NW10 7PX, London, Reino Unido
- customercare@greenerbooks.co.uk
- www.greenerbooks.co.uk
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Entirely wrong book just delivered
Entirely wrong book just delivered. Incomprehensibly and incompetent.
Christian
I'm very pleased with Greener Books
I'm writing this to counter so many negative reviews about Greener Books.
I received a book today and the order was incomplete. I emailed to complain and received an apologetic reply within an hour with total refund including P+P. Hopefully that will arrive soon. So I have no issues with this company.
A very satisfied customer
I have just received the book I requested. At least a week earlier than I was I formed. It is in a very acceptable condition. I decided to send a review as I was so pleased with my purchase. It was so disappointing to read several messages of dissatisfaction. I can only speak of my experience.
The bottom line to my response is -
Many Thanks. I look forward to using your services again.
Don't buy from this company
Don't buy from this company bought a travel guide from Greener books through Amazon when it arrived on the back of the book were two stickers one was a Oxfam price ticket for£2.00 the other was a label saying that it was a gift aid meaning that the book was given to Oxfam.I paid £6.06 are they going to give the money to Oxfam.
I do not recommend anyone to shop with…
I do not recommend anyone to shop with these people. Who ships things without tracking numbers???? This place is a freaking joke and a scam
No show
I've ordered hundreds of new and second hand books online down the years and have never once had any problems. That is, until I ordered a book through Greenerbooks (via AbeBooks UK) on the 18th January. To date, despite emails asking the whereabouts, the book hasn't arrived - and neither have I been given the courtesy of a reply to my enquiry. It would appear when reading the bulk of the reviews on this site that my experience is far from rare, and so the logical conclusion is that Greenerbooks are a company very much not to be trusted - and that the normally dependable AbeBooks UK must be guilty by association.
I previously wrote a bad review of this…
I previously wrote a bad review of this company criticising them for failing to return my money for a book that hadn't arrived.In fact they had acted promptly and the matter is now resolved.The error was mine.
AVOID LIKE THE PLAGUE
Ordered book via AbeBooks on 24 Dec 2018. Book did not arrive. Emails and telephone calls remain unanswered.
This company needs to be investigated by trading standards.
Adios Amigos
TERRIBLE
The book was described as good condition, never. It looked as though it had been picked up at a car boot sale, a charity shop would have probably sent it for recycling. It was a children's book and was bent, grubby and with a tea stain on it. Be very careful, you could be lucky if you are looking for a specialist book. The title 'Greenerbooks' gives the indication that you may be supporting the environment.
DO NOT BUY FROM GREENER BOOKS!!!!!!!
DO NOT BUY FROM GREENER BOOKS!!!!!!!
Ordered a book from Greener Books Ltd through ABE Books. Not delivered. No response to my complaint. Seems to be standard practice for them reading emails below. In process of reporting to relevant authorities.
order not received
Terrible service just got standard email that item is dispatched but nobody knows where??
Book better than described.
Hello..I just would like to say that this is my first time to use this company, and the book I received was better than described, so I'm very happy. As you will see from my other reviews of other companies who sell second-hand books, I'm not always satisfied. Hopefully I will be able to buy more books from this company, if my first purchase is anything to go by!
Excellent Service
Ordered a used book via abe. Really good price and quality. The delivery was excellent, ordered Thursday, arrived the following Monday.
Wouldn't hesitate to order from Greenerbooks again.
I have ordered a book featuring…
I have ordered a book featuring specific knitting patterns. Instead I received a book on how to make cards.
After I left a review as ‘unsatisfactory ‘ I received an email with apologies and a request to remove my negative comment.
Why would I do that? I have not received the correct book nor my money back!
It is virtually impossible to contact the seller. The telephone number is for a mobile; nobody is answering. The email address that I’ve been advised to use has been removed.
It has gone from bad to worse.
Far from happy
The book I ordered arrived damaged with…y
The book I ordered arrived damaged with the remains of a sticker on the front, looked like it came from a car boot sale! I paid full price for this book. Couldn’t be bothered to send it back but definitely won’t buy from here again.
Didn't receive book but they took…
Didn't receive book but they took payment. Sent 2 emails but no reply, no help from Amazon either. AVOID AVOID AVOID AVIOD
Lots of promises but no books
I ordered 6 toddler books placing the order through AbeBooks on 01.05.18. I received a confirmation e mail that day stating the books would take 2-6 days. By 15.05 18 I sent an email to Abebooks informing them I had not received the order & Greener Books replied stating:
Thank you for your email; I am sorry your order has been delayed.
Your order was dispatched 02.05.18
Delivery is usually within 3-7 working days (not including weekends). There
are no available tracking details for this order
currently.
If this order is not received within 5 days please email me.
Thank you for your patience.
Sorry for any inconvenience this has caused.
They promised to resend the order on 18.05.18. By 31.05 this order has not al pearled They implied this was due to my unavailability & or failure of the postman to leave a card. Checked with Royal Mail sorting office who had no parcel. A 3rd parcel was promised but by 07.06 I requested a refund which has been ignored. They say they are contacting Royal Mail but as the parcel was not registered or tracked I feel it's a ploy. I now believe the further orders were never sent. Nightmare of a company to deal with which has left me extremely frustrated. Never again
The books received were in better…
The books received were in better description than advertised also good prices.
Good job well done!
Ordered 3 used books through Amazon which were sent to South Africa - they arrived on time and their condition was as described - I recommend Greener books without hesitation
Talk French 2 book
Ordered Talk French 2 book from Amazon and it arrived (albeit a day later than stated) and is in perfect condition.
Thanks
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