Greener Books Avaliações 

209
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The returns address Greener Books provide is a PO box so straight away this excludes using cheap couriers and the po box and postcode don't seem to exist! Do not use Greener books

Avaliado com 1 de um total de 5 estrelas

Paid £4.99 for a very slim softback children's reading book 'Days Out With Frog and Toad'. Described as 'Very Good ' condition. Of 64 pages 32 had bright pink or yellow highlighter through many sente... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a travel book for upcoming holiday, via Amazon.es. tracking number only applies whilst still in uk, l live in Spain. 15 days passed with no delivery and no tracking updates! I contacted Gree... Ver mais

Avaliado com 1 de um total de 5 estrelas

Another dire experience with Greener Books. They giving me a Royal Mail tracking number and Royal Mail doesn't even recognise it. Not the first time this has happened either. Like all of Ihezi's compa... Ver mais

Detalhes da empresa

  1. Livraria

Escrito pela empresa

With over 590,000 reviews on Amazon, Greener Books is home to thousands of preloved books - an enterprise with a passion for books and supporting the environment!


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

209 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,5

Todas as avaliações

(209)

42 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Book never arrived.

My book never arrived and the tracking number provided did not work. They never replied after I enquired about where my book was. I purchased through AbeBooks and they had to step in to get me a refund.

Don't buy from them.

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered 3 books via amazon

Ordered 3 books via amazon , one arrived no sign of the other 2. Contacted they told me royal mail had delivered. Told them only 1 was delivered, they said they would send the other 2 out to me. Received 1 more no sign of the 3rd one. Recontacted them still no sign of the final one. They are completely unreliable, full of excuses.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful

Awful, I tried to buy a book. They said the book they had found was in too bad a condition to send it. They promised a refund. No refund arrived. I sent them the details contained in the email. They couldn't identify it. They sent me another email saying I would hear within 48 hours. No email arrived. No refund paid. Avoid this company.

18 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total Lack of Customer Service

The book I ordered has not been delivered after nearly three weeks past the due date.

I have contacted Greener Books on three occasions asking for information and, lastly, a refund. There has been zero communication from Greener Books.

I would advise any prospective customer to seek an alternative provider.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bookin’ Useless

I bought a copy of George Orwell’s ‘England Your England’ online on eBay, advertised as ‘Good Condition. Book.’ I thus assumed it was a paperback essay collection (my bad) but it was a 57 page booklet, saddle stitched, from a 1990s Penguin ‘Great Ideas’ series. When I complained about the description I received a curt ‘please return to sender. Upon receipt a refund will be issued.’ No apology. Not worth the considerable effort needed for a £3.59 refund even if I thought they’d give me a refund. If you have an alternative supplier, and there are plenty out there, I suggest you use them.

5 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Only one out of two!

I ordered two books. 1st one arrived as promised with a note saying the other one will be delivered later. It never arrived. I contacted them twice: first to ask when the 2nd book will be shipped, then to ask for a refund as the date I needed the book for had past. I didn't get any response for either of my messages.

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM Do not Use

This company seems to be a scam. I purchased a book through Abe Books (they're no help). They sent me a tracking number that didn't work, my book didn't arrive and they didn't answer.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order not received, phoney tracking code, no response to refund requests, etc, etc.

As with many other reviewers of this company, I too have paid for a book order that didn't arrive, and been given an unrecognised Royal Mail tracking order. And, as with those other reviewers, I am also finding that Greener Books fail to respond to my requests for a refund. I would strongly advise against ordering anything from this company.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Books damaged by poor packaging

I ordered two paperbacks. They arrived, but poorly packaged in thin plastic so that both have been damaged in transit. (Their condition was described as 'Very Good' in the advert.) Both book covers have been torn and one has a damp stain (still wet) in the middle of the cover, which has gone through the paper and buckled the first few pages.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dodgy copy

I believe that the book I've been sent is a dodgy copy of the Penguin original. The pages are yellow, the ink is bleeding into the paper, there are large ink blotches on the inner edges of pages, a header is missing, the ink strength varies from the one edge to the other edge of the page on many pages.....is this what the original is supposed to look like? I had to check whether Greener Books was some kind of publisher using recycled paper but it's not. Just a dodgy copy. I've messaged them via the Abe Books website. We'll see if they offer me a refund.

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't waste your time or money with these charlatans

Ordered a book, told it would be delivered in three days it never turned up. They gave a fictional royal mail tracking number of their own devising because royal mail wouldn't recognise it. As a previous reviewer said they mark the order as despatched to avoid refunds. Absolutely disgusting way of carrying on & as for reviews that say that they've received their order I can only assume they've been posted by family members or friends of greener books. Avoid these charlatans or live to regret it-the choice is yours.

3 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I see some reviews of bad orders

I see some reviews of bad orders. I received the wrong book and contacted customer services. Within a few hours they refunded my money, and I kept the book I didn't order. It seems customer services certainly work.
As to the wrong item ~ mistakes can be made by the person who has to work in the sorting office.

1 de setembro de 2025
Avaliação não solicitada

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