The returns address Greener Books provide is a PO box so straight away this excludes using cheap couriers and the po box and postcode don't seem to exist! Do not use Greener books
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Veja o que dizem as avaliações
Paid £4.99 for a very slim softback children's reading book 'Days Out With Frog and Toad'. Described as 'Very Good ' condition. Of 64 pages 32 had bright pink or yellow highlighter through many sente... Ver mais
Ordered a travel book for upcoming holiday, via Amazon.es. tracking number only applies whilst still in uk, l live in Spain. 15 days passed with no delivery and no tracking updates! I contacted Gree... Ver mais
Another dire experience with Greener Books. They giving me a Royal Mail tracking number and Royal Mail doesn't even recognise it. Not the first time this has happened either. Like all of Ihezi's compa... Ver mais
Detalhes da empresa
Escrito pela empresa
With over 590,000 reviews on Amazon, Greener Books is home to thousands of preloved books - an enterprise with a passion for books and supporting the environment!
Informações de contato
60 Coronation Road, NW10 7PX, London, Reino Unido
- customercare@greenerbooks.co.uk
- www.greenerbooks.co.uk
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I have had similar experiences as other…
I have had similar experiences as other reviews. I ordered a book which was supposed to be sent on 6 February. As of today nothing has arrived and I've had no response from the seller. I'll not use this seller again. I think it is a case of 'buyer beware'. Abebooks should stop using this shop.
I wish I had checked the other reviews…
I wish I had checked the other reviews before.
Ordered school book for my daughter. Wrote 3 times asking for updates as the status kept saying Not yet dispatched... asking for a reimbursement now via AbeBooks...
No book arrived!
There seems to be a pattern. I ordered a book. It said it had been dispatched by Royal Mail but never arrived. The Royal Mail code showed an error. After 10 days and still telling me they thought the book would arrive they gave me a refund. This was ordered through Amazon so very disappointed.
Book never arrived
Book never arrived. They never replied to any of my emails ordered via Abe books. Scam seller
A scam??
I've had just the same experience as a number of others. I ordered a book. It was marked as shipped. But it has not arrived.
There is, indeed, a pattern.
This is the first time I've had any difficulty with an ABE books seller. Usually they are brilliant.
I assume tht I will get a refund, but it is now too late to get the book elsewhere on a timely basis.
Should be delisted.
Ordered from here twice… never came
Ordered from here twice before i noticed a pattern, the books simply never show up. Amazon kindly gave me a refund both times but beware you don’t always get them, so i wouldn’t even risk it!!
Buyer beware!
I ordered a book from this company through Abebooks. The book did not arrive and the seller failed to respond to my emails. Abebooks have now initiated a refund.
I should have checked Trustpilot before ordering but took Abebooks 4 star rating as a fair reflection of the seller. Never again!
Abebooks should remove this seller from their marketplace immediately.
I've ordered through Abe books a couple…
I've ordered through Abe books a couple of times before and my current order just arrived. I'm surprised to see negative reviews as my experience has been fine other than deliveries being a little slow. The price of the books has been lower than on other platforms so I don't mind waiting a bit longer.
Should have read reviews before buying…
Should have read reviews before buying via Abe books. Book due to be delivered nearly a week ago but nothing and no response to emails. Agree that they are a scam and will never buy from Abe books again since I see that they must know how atrocious Greener Books are and should not give them a platform
My mum ordered a book for me and I’m…
My mum ordered a book for me and I’m genuinely disgusted with the condition, she’d be horrified if she saw how dirty it is. Described as ‘Very Good’. God only knows who would think it was very good. There is no website for this company, no phone number. The retail price of the book was £8.99, my mum paid a fiver for it. I wouldn’t pay 50p at a boot sale as it’s so gross. My mum was mislead as ‘greener books’ seems ethical, like recycling and reusing to save waste and landfill. This company is awful. I think she got it from Amazon, is it worth reporting on there? Thanks
Rogue bookseller
I ordered a book via AbeBooks, described as in Very Good condition. When it arrived I discovered that it was looking a bit battered, and therefore in no better than Good condition. In support of this was a loose printed label inside the book, perhaps relating to a previous sale, which categorised the book's condition as Good. Two messages to Greener Books went unanswered (AbeBooks require sellers to answer within 2 working days). AbeBooks was contacted, and they were unable to get a response from Greener Books, so I was refunded at Greener Books expense. I have added Greener Books to a growing list of sellers on AbeBooks that I will not do business with. It's about time that AbeBooks kicked out these rogue sellers.
I have ordered a book
I have ordered a book, which has not arrived. I have sent 2 emails to them which they have not replied. I am asking for a refund in which they are avoiding me and there seems to be no website associated with the bookstore. It's likely the book won't come. I recommend absolutely avoiding them at all costs. IT'S A SCAM!
I would score '0' if I could
I would score '0' if I could
I ordered a book through Abe Books which came from this company (order no. 13159129)
The book was described as VERY GOOD CONDITION. It is as far from very good condition as possible. The spine is damaged, bruised and torn and has been crudely stuck together with large white stickers.
Trying to get a returns label or even a credit from this company is impossible.
Greener Books are insisting that I pay for the return .
I would strongly suggest that Abe Books stop doing business with Greener Books, before they are dragged in to the equation and their good name is tarnished .
NEVER BUY FROM THIS COMPANY
NEVER BUY FROM THIS COMPANY. Still for a book , nearly £20 . Never arrived. No response from several emails and even their website is currently unavailable. Bought from them trough ABEbooks, scammers. No have to take time to try and get my money back somehow. Unbelievable
Absolute con of a "company"
Absolute con of a "company". 1 star is way too much praise. Ordered a book via Abe Books and the money promptly flew out of my bank account with no issues into Greener Books coffers. The book, odered in September 2024 of course, didn't arrive and 6 emails later to "customer Service" about missing item - tumbleweed. I've tried phoning the number - good luck with that, never any answer. Sent a text to their number today - tumbleweed. Had a look at Companies House for their company credentials, says it all really. Clearly the scam works for Greener Books but I'm raising a fraud claim with my bank to get a refund. I won't hold my breath and equally won't ever use or recommend this company. Buyer beware.
Misleading description of condition
Book described as 'Very Good', was 'Fair' at best - scruffy on the outside, a lit of writing on the inside. Usable as a refence text (Hamlet) but not a good experience. Life's too shr to request a refund from this (apparently) unscrupulous comppany.
Never received the book
Never received the book. They told me the book had been delivered days before I was chasing it up. I would not advise using this business
Don't buy from this company
Don't buy from this company, either direct or through Abe Books. The books were classed as 'very good' condition, but are poor with damage plus writing inside.
Customer service have ignored me.
Cancelled my book order and relisted it…
Cancelled my book order and relisted it at £15 higher price, would not recommend and I certainly will never use again.
Been waiting months for my order but no…
Been waiting months for my order but no book and no information. Company just a scam. Avoid at all costs
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