Greenpoint Car Sales Avaliações 

182
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased my Citroen Berlingo without seeing it. When Richard delivered it, the car was exactly as described and perfect for what I wanted. When there was a slight problem about 6 weeks later it wa... Ver mais

Avaliado com 1 de um total de 5 estrelas

Same story as other one star reviews. 'Sold' the car via Motorway and then have been repeatedly let down by Richard ever since. Really unreliable and untrustworthy and the text messages took a weird s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Richard was outstanding from the start. Clear communication, transparent and speedy description and photos of the car. He went above and beyond. The after sales customer service was the best I ha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleasant experience with Richard at greenpoint car sales. We were looking for a Saab 9-3 and he was very knowledgeable about the car and sent me lots of pictures and video. He drove the car direc... Ver mais

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

We are a small family business with lots of experience and dedication determined to make your buying experience a happy one. With over 30 years experience successfully buying and selling used cars you can feel very confident purchasing from us. We hand pick the cars we buy for you to purchase. We collect our cars from all over the UK often driving them 100 + miles back to our office in Epping, Essex. We will personally deliver and drive our cars anywhere in the UK free of charge, further reinforcing how confident we are with our stock. Feel free to contact Richard anytime and you will receive a speedy reply. 07770 858386. Call, text or WhatsApp welcome.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

182 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(182)

62 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Had an issue with my exhaust and…

Had an issue with my exhaust and William and Richard were super helpful. Collected my car, fixed the problem and delivered it back in few days. Great after service provided. Appreciate your help. Thank you

5 de janeiro de 2024
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Maggie. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Car seen as advertised

Car seen as advertised, very happy with the car, runs well and is exactly as we was expecting. Great company to work with and would recommend.

6 de janeiro de 2024
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Dean. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Out with the old, in with the new(ish)

Buying online can be an anxious trade, especially for expensive items like cars. Not long ago we travelled from Cheshire to Ipswich to check out my wife's purchase of a Volvo. Just before Christmas, my Volvo XC70 died with its tyres on. Twenty years of loyal service. My wife not keen on me driving her C30, she searched online and found Greenpoint in Epping and a V50. Richard responded quickly to our enquiry, supplying numerous photos from every angle. The sale was agreed quickly and efficiently. Richard delivered last Friday morning. The car is spotless and as described. Very happy.

5 de janeiro de 2024
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Bob. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

I recently purchased a car from Greenpoint Car Sales

I recently purchased a car from Greenpoint Car Sales, and the entire process exceeded my expectations. Everything was so easy to deal with and every step was marked by professionalism, transparency, and outstanding customer service. The post-purchase support was equally impressive. The dealership reached out to ensure that I was satisfied with my purchase and offered assistance with any additional questions or concerns. Once I decided to purchase, the paperwork process was remarkably efficient done by William which I can't thank enough. In conclusion, my experience with Greenpoint Car Sales was nothing short of exceptional. The combination of knowledgeable and friendly staff, transparent pricing, and efficient processes made purchasing a car a stress-free and enjoyable experience. I highly recommend Greenpoint Car Sales to anyone in the market for a new vehicle.

24 de dezembro de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Osorhean. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Great communication and sale was quick…

Great communication and sale was quick and straightforward. Thanks for all your help.

28 de dezembro de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Leanne. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Extremely efficient and courteous…

Extremely efficient and courteous service. The whole process of selling my car was made effortless. So thank you Richard and William

29 de dezembro de 2023
Avaliação não solicitada
logotipo da Greenpoint Car Sales

Resposta da Greenpoint Car Sales

Thank you for your excellent review. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Incredible service & Free delivery

Dealing with William and Richard of Greenpoint Car Sales Ltd, has been a simple and rewarding process from start to finish. I saw a vehicle I was interested in, on Autotrader, and took the link to the website. It was very close to Christmas; and as I live the other side of the country, William sent lots of high quality photos, and a video. (I’d seen the quality of their videos previously on YouTube when looking for a car)
The car was for my elderly mother, and Greenpoint took a small deposit, MOT’d the vehicle and made sure it had no advisory’s… then, delivered the car to me in west Wales (today) 29 th December 2023….. Car was even better than expected, fully valeted and even had half tank of fuel.
Thanks William for your excellent service, and fulfilling every promise… thanks Richard, for delivering across the country ‘For Free’.
Have a great new year. Thanks, Martin

29 de dezembro de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Martin. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Great experience

Very Happy customer purchased the car in October all was very professional, the car did have a problem but has been quickly and efficiently resolved.

15 de dezembro de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Em. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Brought a Kia Sportage from Greenpoint…

Brought a Kia Sportage from Greenpoint Car Sales, I’d just to say the whole experience from start to finish was second to none.
I’d recommend this company if your looking to buy a used car.
5 Star rating from us.
Many Thanks Richard and Lorraine

12 de dezembro de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Rob. As a family business we greatly appreciate our customer's feedback.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Greenpoint cars

Highly recommend Greenpoint cars. Amazing customer service and communication from the beginning - rapid replies and regular updates. Even got a good price in part exchange for my old car (not even running!). Overall really impressed and recommend.

23 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If zero stars was an option.

I wish zero stars was an option.
This company purchased my late mother's vehicle via Motorway. Turned up to collect the vehicle from my 90 year old father and started negotiating the price down and applying pressure to a vulnerable old person, eventually only paying 65% of the winning bid price. I persued, but father asked not to continue as was finding the whole experience very distressing following the bereavement. Shameless.

20 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank delivery Nissan Navara brilliant…

Thank delivery Nissan Navara brilliant and I can’t believe, drive strong steep up truck thank from Oliver

17 de novembro de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Oliver. As a family business we greatly appreciate our customer's feedback.

Avaliado com 1 de um total de 5 estrelas

Unreliable and rude

Same story as other one star reviews. 'Sold' the car via Motorway and then have been repeatedly let down by Richard ever since. Really unreliable and untrustworthy and the text messages took a weird slightly abusive tone before I requested that they didn't contact me further. Over a two week period he arranged to pick up the car 3 times and cancelled at short notice on each occasions. I'm assuming the 5-star reviews are from friends of theirs.

26 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service, great family business!

Both Will and Richard was a pleasure to do business with. A small family business went above and beyond to accommodate, viewed the car on a Sunday and just so happened I was lucky enough to get next day delivery slot, great service, most Polite people and efficient service! Would 100% recommend and use again

24 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very pleased with my purchase and…

Very pleased with my purchase and everyone has been very helpful. They went above and beyond to help sort out my car when it had a few issues. Highly recommend them. Very friendly and always available for any advice and help. Thank you!

18 de julho de 2023
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Priyam. As a family business we greatly appreciate our customer's feedback.

Avaliado com 1 de um total de 5 estrelas

Unreliable - avoid

This company agreed to buy my car via an internet car selling company. They repeatedly let me down regarding collection without explanation and sometimes without even notification. When I pressed for a time and date to collect I was told to "bear with me or cancel". I again asked for a time and date and was ignored so I cancelled. To top it off, they were advertising my car on their website despite not having actually bought the vehicle, including comments like "drives beuatifully" which it does but he couldn't know having never driven it. Be very careful - this is an untrustworthy and unreliable operation.

15 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware, be very aware !

Bought a Volvo C70 from them online January 2023, I was assured the car was tip top, and they assured me they follow the Consumers Act 2015 which gave me confidence that any issues would be dealt with !

They delivered the car and again assured me I needn't do a thing to it other than insure it, but to my horror after just 24 hours of ownership I had a knocking noise from the back of the car, so I booked the car into a garage to inspect the car, not only did they find where the knocking noise was coming from, but also found many serious issues, including both rear shock absorbers were ineffective and leaking oil (MOT failure) both drop links completely worn out, noisy rear wheel bearing, buckled front wheels, brake judder when braking hard at high speed, but many other issues too numerous to mention here !

But when I contacted Greenpoint Car Sales they were not interested, said the car had an MOT, so as far as they were concerned the car was fine, so, the motto is don't believe a word they say, typical car sales blurb, beware of this company, if your car goes wrong they will not be interested in fixing it despite claiming they follow the Consumers act 2015 !

I decided to check the previous MOTs the car was given prior to Greenpoint Car Sales took ownership, many advisories were apparent in two of the previous MOTs, yet when Greenpoint CarSales had it MOTd to sell the car, those advisories disappeared, but miraculously reappeared when I had the car inspected by my chosen garage just 7 weeks later ! Beware, be very aware of the MOTs they put on the cars they sell !

10 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, wonderful, experienced, very caring family run business,I feel very lucky & satisfied to have had the pleasure to, acquire my Volvo v70,2009 , immaculate,had slight issue with battery, once I got home,yet this was swiftly dealt,and , after care with these guys is exceptional.
Sincerely Scott Read.

27 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Greenpoint Car Sales

Thank you for your excellent review Scott. As a family business we greatly appreciate our customer's feedback.

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