Kwame made the whole process as a guarantor so easy and stress-free! He was extremely friendly, built great rapport, and even had a good laugh with him while setting up my friend’s loan. It’s rare to... Ver mais
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Veja o que dizem as avaliações
What a fantastic company, made me feel so welcome and such an amazing service, professional and quick, super easy too! The gentleman on the phone was friendly, polite and a true day maker! I believe h... Ver mais
Edwin was very clear and easy to speak with. Definitely brought a personal touch to the experience which can be hard to do over the telephone in such services. Would definitely advise any others looki... Ver mais
The process was straight forward with any queries from both sides explained and resolved clearly and easily. Meda, the lady who dealt with our application was so helpful and guided us through the pro... Ver mais
Detalhes da empresa
Escrito pela empresa
Guarantor My Loan is a loan lender with a difference, providing affordable guarantor loans to borrowers in the UK. Founded in Norwich and trading since August 2014, we have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere.
Escrito pela empresa

Informações de contato
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, Reino Unido
- 01603 391013 or 01603 391136
- customerservice@guarantormyloan.co.uk
- www.guarantormyloan.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 18% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tom was very helpfully and a grateful…
Tom was very helpfully and a grateful customer service:
Simple and friendly service
Really clear instructions and friendly and approachable staff
Exemplary interaction and customer…
Exemplary interaction and customer service from James
Edwin was very professional with great…
Edwin was very professional with great communication.
Edwin made sure everything was explained and that I was aware of all the information I needed.
Process was handled well.
Edwin was very informative and was…
Edwin was very informative and was clear with with explaining everything
Very attentive and friendly advisors
Very attentive and friendly advisors. Leona especially was extremely helpful and caring making this a very easy transaction.
Dreadful experience and horrible…
Dreadful experience and horrible arrogant judgemental company who totally miss the point of why someone needs help and couldn’t be less helpful if they tried
Edwin was a great help supported me…
Edwin was a great help supported me with all information I needed and guided me step by step through my process
Meda made everything so easy
Meda made everything so easy! I was so worried about the process and how long everything would take and that I would have to do so much reading and paperwork. Meda made everything understandable and got everything in place for me so quickly! I definitely recommend her!
The process was straight forward with…
The process was straight forward with any queries from both sides explained and resolved clearly and easily. Meda, the lady who dealt with our application was so helpful and guided us through the process in a very friendly but professional way. Great service
It was great and the agent was very good. He took me down the process of the application in an amicable way
My experience was great. The agent was very precise.
The company process is not complicated
Tailored with understanding of client's…
Tailored with understanding of client's concerns, they're happy to serve, many thanks@ Meda.
Easy and great help on the phone
Easy to deal with no problems at all staff where helpful
The customer support from Tom0 we…
The customer support from Tom0 we received was excellent, he was very helpful and responsive throughout the process..⭐️⭐️⭐️⭐️⭐️
Great customer service
Great customer service, polite, patient and was understanding and respectful with time and questions. Usually I hate being on customer service calls but this was a breeze!
Tom was extremely helpful and explained…
Tom was extremely helpful and explained everything to me very clearly, I appreciate his help and support.
Kwame helped me with my application…
Kwame helped me with my application absolutely amazing service, very professional, helpful and the whole process was very quick. Highly recommend
Tom was very patient with me and…
Tom was very patient with me and explained everything clearly. Giving me the chance to answer questions and ask them.
Amazing experience
Amazing experience, great help from a young lady. Explained everything so well and process went smoothly
Nothing less than perfect
Honestly how anyone could rate this team any less than 5* is beyond me really attentive really thorough and very quick. Top marks all around thanks lads especially Adam 👍
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