I’ve been a loyal Gypsabella customer for years and absolutely love the brand. Unfortunately, my order #130639 arrived missing two pieces, leaving both of my outfits incomplete. I’ve reached out sever... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I’ve been a loyal Gypsabella customer for years and absolutely love the brand. Unfortunately, my order #130639 arrived missing two pieces, leaving both of my outfits incomplete. I’ve reached out sever... Ver mais
A empresa respondeu
It took 3 weeks to receive my refund after contacting Customer service numerous times, also paid to send 1st class recorded delivery and they received the following day. After chasing they had to ask... Ver mais
A empresa respondeu
Absolutely amazing quality! Beautiful clothing spent over £500 on holiday outfits and everything fit perfectly! Over the moon with all my purchases xxx
Beautiful clothes! I wouldn't normally write a review like this but I think it's really important. I ordered the pretty co-ord piece but unfortunately it didn't fit me right. I sent it back and they... Ver mais
Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 65% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered a dress on the presale they kept me up to date, also chatted to me via their social media’s (TikTok and instagram). My dress is beautiful, great quality and size perfect x
Pre-order Item arrived on time and as described. Even hand delivered by the business owner to ensure the item arrived in time for ladies day! Great service!!!!
Absolutely amazing designs and the best customer service. I placed a pre order for the races and was worried if it would come in time so I emailed gypsabella and they emailed back almost instantly with all the information on who will be delivering and when it will arrive. Lo and behold it came exactly when they said and was in time for the races the team were so lovely and kept everyone updated on there instagram with any delays. Will 100% be ordering again the dress was stunning fit perfectly and I can’t wait to wear it at the races. Don’t believe all the negative reviews you see! X
I received a lovely yellow dress exactly like the picture lovely material .
The only problem been was to big so wanted to see if I could exchange it for a smaller size .
It as been a nightmare getting in touch with the company I have e mailed last Friday I have also DM on insta no reply’s not even to say it’s out of stock.
I wanted it for ladies day on Friday .so-not happy with the customer service.

Resposta da Gypsabella Official
Item came as described and in the time mentioned. 3rd outfit I have ordered from the brand and love them every time! Material and execution are gorgeous and true to size. Can’t wait to wear her out!!
Shocking customer service, dont respond to emails. No phone number to contact them, they dont answer insta messages, I bought a outfit that was pre order, a week later than when it was guaranteed to be with me, It still didn't arrive. I had to buy something else from somewhere else for a wedding. Will never order from these again
I ordered a dress for ladies day and I had some doubts about delivery arrival time, I decided to email gypsabella and they got back to me very quickly reassuring me the dress would be with me in plenty of time (it was). I massively appreciate their customer service it creates peace of mind as a customer and I will definitely be shopping with them again.
Easy to use website, accurate sizing, absolutely stunning and affordable outfits and the best, clear and realistic customer service. Love love love.
Such beautiful and unique clothes! And just to top it off all the girlies and customer service are so lovely! Been shopping with you for so many years and will always continue too!
Fast delivery everything perfect
Love my outfit perfect fit would definitely order again 💕
Delivery on time & the outfit is exactly what the picture is . Absolutely stunning😍👏🏼
Love love love gypsabella
You can always rely on decent quality and a statement piece that makes you stand out in a crowd
10/10
I love this brand have been shopping with this brand from many years now I like the quality of the clothes and tracksuits r great
Excellent customer service quality is very good
Bought a couple of items from GYPSABELLA and have only good things to say.Amazing quality, trendy and very affordable. One of my items was a pick up order and the staff were so nice and accommodating.
I’ve been buying from Gypsabella for over five years now and honestly… I have never once been disappointed! Every designs are an absolute 10/10. I usually struggle to find clothes that truly match my style, but Gypsabella gets it right every single time. Thank you for always being my go-to for unique, standout styles and for consistently thinking outside the box! ✌🏽🩷
High quality 👌 fast delivery and service
amazing amazing amazing i recently ordered the brown coord with bows honestly amazing quality so thick and warm was a little hesitant at first after trying out other instagram and tiktok brands but this is next level quality the though behind the ideas is amazing and it lays in such a flattering way will definitely recommend hopefully the black co ord bow restocks soon love it definitely recommend!!!!
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