Harper Rose customer service is absolutely outstanding, so quick to respond and so helpful too! My strap broke on a watch I had brought from them about a year ago, they asked what colour it was etc, w... Ver mais
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Veja o que dizem as avaliações
Lovely, elegant and stylish watches! Absolutely love these watches, especially the coffee/mocha shade which looks really nice against my Asain skin tone! I ordered the three watches bundle and alongsi... Ver mais
A empresa respondeu
Quick & easy to order. Quick delivery - came within two working days even though it could be up to five. Once opened, packaged beautifully(Loved the wrapping paper) and amazing quality watch. Extremel... Ver mais
A empresa respondeu
It’s a really nice product which looks very elegant for the price (works out fairly cheap with student discount). The watch feels and looks like it’s good quality and so far there have been no problem... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Harper Rose women's watches are a collection of bespoke, branded watches for women. Inspired by beauty and simplicity, and designed exclusively in England. Delivery: We offer FREE worldwide shipping on all orders. We also offer FREE UK next day delivery when purchased weekdays before 2pm. Returns: Who needs the hassle? You don't... thats why our returns process is SUPER easy! Simply email us on support@harperrose.com Customer Service: We strive to offer the best customer service out there! Thats why we operate a 24/7 customer support through our email and social media channels. Follow us on Instagram @harperrose to stay up to date with the latest new, gossip, behind the scenes and product launches! #HRGIRLGANG
Informações de contato
Unit 18 Christie Street, SK1 4LR, Manchester, Reino Unido
- support@harperrose.com
- www.harperrose.com
4,8
Excelente
168 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrived on time and very happy with…
Arrived on time and very happy with the service...
11 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Fuad,
Thank you for the lovely review! Welcome to the #HRGIRLGANG xx
Very positive experience
The customer service was truly amazing and I'm really happy with my purchase! The watch seems to be really high quality and it's beautiful.
9 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Giulia,
We're glad you're really happy with your new purchase and thank you for your lovely words about our CS team! We strive to offer the best customer service there is.
Welcome to the #HRGIRLGANG xx
Beautiful, Elegant, Perfect!
Extremely please with the watch and the quality is of very high end! The strap is adjustable so you save cash on getting it shortened. All round beautiful and elegant looking. Would recommend to everyone!
5 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Ayesha,
Thank you for your review and the fact you'd recommend us is amazing!
Welcome to the #HRGIRLGANG xx
What a wonderful company
What a wonderful company - lovely watches and interchangeable straps so easy to mix and match ! Excellent customer service and helpful staff
Will be buying from Harper Rose again and can’t recommend them enough
Good luck to Harper Rose 😄😄
5 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hey Jane,
What a wonderful review! :-) Thank you so much for you kind words and welcome to the #HRGIRLGANG xx
Excellent delivery n brilliant quality…
Excellent delivery n brilliant quality will definitely purchase from Harper rose again.
4 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Thank you Victoria for the lovely review. We work extremely hard to ensure our delivery service is as fast as possible!
Welcome to the #HRGIRLGANG xx
Resposta da Harper Rose
Hi Sarah,
Thank you for the lovely review. We're glad you're happy with your new watch.
Welcome to the #HRGIRLGANG xx
Great
Great watch! I got the random strap with my order and it’s perfect for the clock face!
4 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Charl,
Glad you're happy with your random strap! Welcome to the #HRGIRLGANG xx
Absolutely loved it
Absolutely loved it, the product itself and the packaging is gorgeous
4 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Maya,
Thank you for the lovely review. Welcome to the #HRGIRLGANG xx
Resposta da Harper Rose
Hi Molly,
Thank you for the lovely review, we're glad that you're happy with your purchase! :-)
Welcome to the #HRGIRLGANG xx
Fabulous customer experience!
Bought a rose gold watch with a 50% Unidays discount. Customer service were quick to answer my questions and verify across the team. Dispatch and delivery were both quick! Very happy!
2 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hey! Thank you for the lovely review!
Welcome to the #HRGIRLGANG xx
HARPER ROSE - INCREDIBLE!
Wow! These watches are so beautiful and the postage was amazing. Free to be delivered the next day!
Would really recommend.
(Only criticism is that I thought the watch face would be very slightly bigger, but nether the less it is still stunning).
2 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Faye,
We work extremely hard to ensure our postage is as fast as it can be! Thank you for the lovely review and be sure to keep your eyes on our new ranges/sizes coming late this year! :-)
Welcome to the #HRGIRLGANG xx
It’s so nice and I bought it in summer…
It’s so nice and I bought it in summer sale #
1 de julho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Carol,
We're glad you're happy with your new watch. Your wrist is going to be looking amazing this summer!
Welcome to the #HRGIRLGANG xx
Love it!
I bought the silver and white faced Harper Rose watch as a graduation gift to myself. I absolutely love it, I wear it everyday!
30 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Steph,
Firstly congratulations on your graduation!!!! Secondly thank you so much for the lovely review!
Welcome to the #HRGIRLGANG xx
Classic and simply beautiful
Classic and simply beautiful. Love the box and attention to detail. Can’t wait to purchase my next Harper Rose
29 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Jade,
Thank you for the lovely review! Welcome to the #HRGIRLGANG xx
Purchased 3 watches from Harper Rose…
Purchased 3 watches from Harper Rose and love them all.
Great products with excellent customer service and lovely packaging.
29 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Debbie,
Thank you for the lovely review! We're glad you love our watches and its awesome to see you keep coming back for more :-)
#HRGIRLGANG xx
Watch was a good price
Watch was a good price and just what my daughter wanted. Arrived quickly and was well packed. Thank you will buy again
28 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Thank you Stephen for the lovely review. I'm glad your daughter was happy with her watch.
Harper Rose xx
#HRGIRLGANG
Ordered a watch (rose gold) for my…
Ordered a watch (rose gold) for my sisters 21st. She loved it! Super fast delivery too. Will deffo buy again.
27 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hey Jake, thank you again for the lovely review! We're glad your sister loved her watch!
Harper Rose xx
#HRGIRLGANG
Amazing customer service!
Bought a watch and two additional straps using the amazing student discount they give. My delivery came very quickly, the quality of the products is really high and I am very impressed with my purchase. The straps are very easy to interchange and the watch itself looks great.
I did get sent out a strap that had gold hardware instead of silver however this was sorted extremely quickly. My message was replied to in minutes, and the correct strap sent out that day.
Amazing customer service, will be buying more straps for my watch soon!
27 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hey Carly!
Thank you for the lovely review. We always strive to offer the best customer service we can and reading your review is exactly why we are proud of our service!
We hope your wrist candy looks on point with your Harper Rose watch!
Harper Rose xx
#HRGIRLGANG
Broken already
Broken already. Really not happy with the product
27 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Ashleigh,
Thank you for the review. I have found your order from back in November 2018.
Our customer service team have emailed you to help you with your watch as we never want any of our #HRGIRLGANG members to be unhappy!
Speak soon.
Charlotte xx
Harper Rose
Good
Great service, quick replies, had a problem with watch but had it changed and sorted now.
27 de junho de 2019
Avaliação não solicitada
Resposta da Harper Rose
Hi Beth,
Thank you for the lovely review! Welcome to the #HRGIRLGANG xx
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