HassleFreelettings have been so helpful since they started managing my property. Shout out to Charlotte Flectcher that is always an email away. She has been so helpful, explains every details without... Ver mais
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Veja o que dizem as avaliações
Wow......just wow......I had a problem property that had been empty for months, Charlotte and Lorraine took over the marketing, 10 viewings within 4 days, referenced within another 4 days and due to... Ver mais
Ella has helped us efficiently during our 12 month tenancy ans always humble and made us feel welcomed. Ella was always prompt in following up and resolving the issues and seeing it till closure. Th... Ver mais
A empresa respondeu
Recently had some maintenance work done on my home , including fixing a leaking ceiling and installing a shower, Ella was very helpful in making sure that everything was sorted out on time. I couldn’t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Providing a hands-off Hassle Free service to Landlords at a reasonable price. We provide an end to end Letting Management service, taking care of everything including Tenant Sourcing, Credit Checks, Referencing, Inventories, Regular Inspections, Maintenance Resolutions, Regulatory Certifications and much more. As a digital letting agency, we are able to keep our costs low and we pass these savings onto you, the Landlord.
Informações de contato
4,7
Excelente
126 avaliações
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
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They do not own up to their mistakes and lies.
This was, without a doubt, the most unprofessional and incompetent housing agent I’ve ever dealt with.They scheduled the wrong viewing time. For the viewing, I took a day off work and traveled nearly 3 hours to get to the property, only to find out they had made a mistake. What made it worse was the constant lying from these agents (Chris and Adam). They sent me a text to arrive by 11:45 am, but since I live far away, I spoke to their agents over the phone, and we agreed on 12:45 pm. I waited for the agent at the property, as no one was there I called by 12:50pm which I have screenshots of. If that time slot was not available, they could have told me ahead of time instead of making excuses and lying when I arrived at the property.
31 de agosto de 2024
Avaliação não solicitada
Resposta da Hassle Free Letting
We are sorry that you were not able to attend the viewing. However, you, unfortunately, arrived after the agreed viewing timeslot booked with us. As per your review, we informed you that our viewing agent will be at the property until 12.45pm, and you arrived after this time and called into our office at 12.55pm.
As you were coming from far away. we did pre-warn you that our viewing agent will only be available at the property during the pre-agreed timeslot, all of which we put in writing to you.
Whilst we do always try and accommodate for delays where possible, we cannot guarantee this. On this occasion, our agent had to leave after the pre-agreed timeslot and was unfortunately busy for the remainder of the day so couldn't re-arrange on the same day for you.
Very impressed with Hassle Free Letting
I have been working with Hassle Free Letting since earlier this year. I have been very impressed by their professionalism, their process and customer service.
I would definitely recommend.
5 de agosto de 2024
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you for your review, we appreciate your business!
Resposta da Hassle Free Letting
Thank you for your review!
I am very happy with the service…
I am very happy with the service provided. Alex showed us round the property and was very friendly and professional from the start, and Charlotte took over helping us get the property as quickly as possible. Overall it was a very quick and smooth process, 5 stars!
23 de julho de 2024
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you for your review, we really appreciate it
I have been with Hassle Free Lettings…
I have been with Hassle Free Lettings for some time now… and I would like to give Charlotte there a massive big shout out…. Charlotte is absolutely amazing assisting me when needed, she is friendly and very professional, massive help for me and also my little boy so a massive thank you for your help Charlotte I very much appreciate it.
16 de maio de 2024
Avaliação não solicitada
Resposta da Hassle Free Letting
Thanks Amie, we really appreciate your review!
I have been in touch with hassle Free…
I have been in touch with hassle Free Lettings for A Year now and Charlotte there has been absolutely amazing assisting me when needed, she is friendly and very professional. she has been A huge help for me and is greatly appreciated.
27 de março de 2024
Avaliação não solicitada
Resposta da Hassle Free Letting
Thanks for your review Kay!
Five Star Service
My business partners and I have worked with Hassle Free Lettings for a number of years now and can highly recommend their services.
They are an extremely professional, efficient and friendly team.
3 de setembro de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you very much Holly for your kind words. We enjoy working with you as well, and hope to work with you for many years to come :)
Have been using them for about 3 years…
Have been using them for about 3 years and had no issues so it has been hassle free for me, hence 5 star rating.
1 de setembro de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you Nadir for the 5 star rating. We love looking after your property for you! :)
Professionally managed
Managed two of my properties Professionally
12 de maio de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you City Retreats Limited for your kind words. We are thrilled that you are happy with our services!
All the work was perfect 👍
All the work was perfect 👍
When we had a small problem, they helped us quickly.
I’m recommending this company
29 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you for your kind words Oksana. We are glad that we were able to sort out the problem quickly and efficiently. That is what we are here for :)
Great team to work with
Great team to work with , very professional friendly and courteous. I would recommend Hassle Free Lettings any one weather you are tenant or a Landlord. Thank you guys - Adam and Samina ! you provide a great service.
21 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you so much for your kind review Shiraz! We are so glad that you are happy with our services :)
Sophisticated and innovative company
Sophisticated and innovative company. Great doing business with you. Long May it continue!
20 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Claire, thank you very much for your kind review! We are so glad that you are happy with our services :) long may it continue indeed!
Happy tenant
I've been a tenant with Hassle Free letting and I'd highly recommend them! It's definitely hassle free :)
19 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
A Majid, thank you very much for your kind review! We are so pleased that you find it ‘hassle free’ as this is our aim! :)
Highly recommend Hassle Free Letting
Highly recommend Hassle Free Letting. My experience has been very pleasant. They’ve been responsive and helpful throughout our tenancy. They’ve helped us with every aspect of Tenancy process in a very friendly and professional manner. Thank you to the whole team for the excellent service and specially Sam and Adam for being so helpful.
18 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Bharat, thank you very much for your kind review! We are so glad that you are renting with us, and we hope to have you stay with us for a long time :)
Great service
Excellent company, do not thinl twice about using them. Super professional. Really thorough and comprehensive service. They have plenty of industry-specific expertise which is imperative of course
18 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you Yasseen for your kind words. We are thrilled that you are pleased with our services! :)
Great Agency
I have been extremely impressed with the services that Hassle Free Letting have provided. They are very attentive and deal with issues very promptly. The best agency experience I have had from a tenants point of view.
16 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Laura, thank you so much for your kind words! We are so glad that you have found us the best agency that you’ve used. We hope to have you stay with us for a long time :)
5* service
We’ve been renting with HFL’s help for almost a year now and it’s been an extremely smooth experience. Excellent and professional service with prompt responses to any issues/queries we may have had. Would like to specially shout out to Adam and Sam on the team that have been great throughout the tenancy.
16 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Rachita, thank you very much for your kind review! We are so glad that you are renting with us, and we hope to have you stay with us for a long time :)
Awesome service
I am very pleased with the services that Hassle Free Letting has offered me.
16 de agosto de 2022
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you Zarin! :) We are so glad that you are happy with our services :)
Highly Recommend Hassle Free Letting
Hassle Free Letting are a fantastic agency to rent with, I stayed in one of their properties for just under a year and we had a great experience. If there was ever an issue such as no hot water they would send out a plumber/ electrician and check in with us to make sure the issue was fixed. I would highly recommend renting with Hassle Free Letting.
28 de agosto de 2021
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you for your kind words Aoife! We are thrilled that you are happy with our services :)
Very attentive
Very attentive, always prompt to respond and act on any queries in a professional manner. I have been renting with them for two years and have had only positive experiences. Highly recommended.
27 de agosto de 2021
Avaliação não solicitada
Resposta da Hassle Free Letting
Thank you for your kind words Shimal! We are so glad that you are happy with our services :)
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