I purchased a Patagonia trucker hat from Village Hats at hatsandcaps.co.uk. I had never heard of this online store before so I was not sure what to expect, but as this hat was cheaper than I had seen... Ver mais
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Veja o que dizem as avaliações
In all your blurb about your hats ,many companies named, however I was disgusted to read on the inside of the label MADE IN CHINA If Id known I would not have ordered Some honesty from companies w... Ver mais
Extraordinarily bad returns service - shop elsewhere. Comfortably the worst returns experience of any e-retailer I’ve ever had. They’ll charge you extortionately for the privilege of returning an... Ver mais
I finally selected a ‘Christys Hats Classic Jessica Wide Brim Panama Hat With Navy Band - Natural’ from the huge and varied selection of wonderful straw summer hats (now that I’m fighting sun spots!).... Ver mais
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Hat well packed
Hat well packed, no problem with tracking item, just what I was looking for, for the summer.
High quality caps at a very fair price
High quality caps at a very fair price. I bought a linen newsboy cap and needed to swap it for another and the refund was issued the next day.
Caps are hard wearing and keep their shape too
Buyer Beware
My terminally ill husband wanted to surprise me and bought a beautiful hat - there was a slight discrepancy in the address but the our name, house name, number and postcode were clearly present and correct. The expensive Panama hat was delivered to the wrong address and left out in the rain for several days until the house owner returned and brought it to us - it’s ruined. Village hats refuse to take it back - argue that a cardboard box is suitable packing for a hat to be left in the rain and suggested my husband should have tracked it on DPD and he would have known it had gone to the wrong place. I really wish my husband was fit to do all of that - it took great effort for him to place the order in the first place. My disappointment is huge and the uncaring harsh response from Village hats at best curt and at worse uncaring.
Absolut begeistert!!!! 🤩🤠
Wir sind wirklich richtig begeistert! Haben 2 Westernhüte bestellt! Innerhalb von 6 Tagen geliefert, tolle Passform und wirklich super Qualität zu einem unschlagbar guten Preis! Danke dafür und jederzeit wieder!!!
24 Hr Turnaround
cheers folks - impeccable service 24 hour turnaround couldnt be happier with the service :)
Village hats are made in great style quality and fit
The Village hat arrived well packed and on time and is styled so lovely great quality fabric and it fits perfect my 20.5 inch 52 cms head - just amazing and looks so lovely on.
Service and product above and beyond
Sometimes a company just knows how to make things great. The hats I ordered were wonderful. However somehow one of them was mislabeled between the hat label and the tag. They did not quibble but immediately sent a new hat. From order to arrival to fix was less than 2 weeks. And that was UK to Canada. Well done!
Easy shopping
Easy shopping, quick delivery, goods perfect. Thanks!!!
Great choice, service and communications
I was able to get the hat that I wanted at a good price. It was delivered next day. Great service and communications, highly recommended
Excellent
Beautiful, well made cap, fits perfectly and arrived quickly. Excellent customer service. 5 stars. Will buy from here again!
I have purchased many items on net all…
I have purchased many items on net all good never felt necessary to leave a review but this tome compelled
Just taken delivery of two hats (ordered Thursday now Monday)very prompt as usual fit and quality excellent as usual I now have 9 hats from them could not be happier with all service brilliant also
Review well deserved buy with confidence
Amazing supplier
So happy with this company. Good selection, good price, great coms and very fast delivery, thank you 👍
I was looking online for a particular…
I was looking online for a particular hat and found this company. I was attracted by the look and price of the hat and went ahead with the order. It arrived on time and was packaged really well. I emailed Hatsandcaps to let them know how delighted I was with my purchase, and can highly recommend them.
Brilliant. Now my "go to" place for hats
Had never heard of this company before, but came across them by searching the Internet- after trying and returning lower quality items from other places.
The advice on the site and the delivery service (and option of free returns, given I'd had to return items I didn't like from other places) made me give them a go.
And I was delighted with the two products I bought. Best beanies I have ever had. They are now my "go to" place for hats!
Last minute decision to buy a cap for…
Last minute decision to buy a cap for the holiday season. Ordered Tuesday, received Wednesday in Glasgow! Great fit and superb service
Cap arrived in less than 24 hours
Lost my cap on a train. Ordered a replacement at 2pm and received, using the Royal Mail first class service, 10am the next day, a Saturday. Excellent service
Have used this company several times in the past and they have been excellent.
Thank you
Thank you: the navy blue colour I ordered was TRULY Navy. The delivery of my Beret was quicker than I expected; thank you again. E.P.
Good delivery nice item and great contact
Good delivery nice item great
Gaspard the Customer Service Superstar!
Gaspard the Superstar!
I had a stressful situation re InPost sending the wrong parcels across the country - Village Hats received a huge package not meant for them but of high value to me. Despite this really not being their problem, Gaspard massively helped me out getting it sent back to the intended retailer. So appreciated and great to get clear prompt email responses vs getting stuck in a 'bot' loop!
Oh and the hats that I did buy were great also :)
Thanks again Gaspard!
great quality and stylish hats and fast…
great quality and stylish hats and fast customer service.
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