I needed to have my engagement ring and wedding ring resized as I was no longer able to remove them easily due to arthritis. I also took along a couple of family heirlooms to understand value and l... Ver mais
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Veja o que dizem as avaliações
I had two rings, with stones, which I no longer wore. The stones comprised two diamonds, 4 dark blue sapphires and two pink sapphires. HGW listened to my request to use the stones and to create a ri... Ver mais
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Ver mais
A empresa respondeu
The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they work... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Informações de contato
2a Bleeding Heart Yard, EC1N 8SJ, London, Reino Unido
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
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4,9
Excelente
705 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service & repair
Easy appointment booking online. Knowledgeable and friendly team. Splendid communication from start to finish. Excellent repair of my ring that required re-tipping of damaged claws - true craftsmanship. I highly recommend HGW.
11 de fevereiro de 2025
Resposta da Hatton Garden Workshop
Hi Kelly,
We are so glad you enjoyed your experience with us. Do let us know if we can help with anything else in future! :)
Fast and very helpful service
Fast and very helpful service.
My ring came back good as new and so shiny.
Thank you!
8 de fevereiro de 2025
Resposta da Hatton Garden Workshop
Hi Olivia,
It's great to know you're happy with your ring, enjoy and let us know if we can help with anything else in future!
Resposta da Hatton Garden Workshop
Hi Phoebe, Thank you for your review. I am really pleased you had good experience and that we were able to assist you. If we can do anything more to help now or in the future, please let us know.
Excellent service and craftsmanship
29 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Stephanie, Thank you so much for your review and feedback, its great to know you were happy. If we can do anything further to assist you, please let us know.
Gold bangle re size
My mum gave me a gold bangle which was too big and I wanted it to be a more comfortable shape. They did an amazing job and it looks brand new. They polished it beautifully as well. I would definitely recommend them. The staff were very helpful.
28 de janeiro de 2025
Resposta da Hatton Garden Workshop
Thank you so much for your feedback, it's great to know you're happy with the work :)
10/10! Great experience
Great experience. All very smooth, friendly staff, and the order was ready before estimated date which was a great surprise!
Would definitely use again.
Thank you! 😀
28 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Nadine,
Thank you so much for your feedback, do let us know if we can help with a ythign else in future :)
Helpful and efficient
Everyone was very helpful and my ring was repaired quickly and efficiently. I would be happy to recommend this company.
18 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Sally,
We are so glad to hear you are happy with our service, thank you for leaving your feedback and do get in touch if you need us in future!
Great service and repair work
Great service and repair work, responsive and work of a high quality
14 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Tom,
Thank you for your kind words, we are happy to help!
Resposta da Hatton Garden Workshop
Hi Kate,
Many thanks for your feedback, we are very glad to hear that your'e happy with the service you received :)
Rapid ring re-sizing of heirloom.
Rapid ring re-sizing of heirloom.
Amazing service.
17 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Emma,
It's great to hear you are happy with the service you received from us. Do get in touch if you need us in future!
Excellent service
Helpful, transparent guidance before committing to the attempted repair. Final product finish exceeded my expectations!
14 de janeiro de 2025
Resposta da Hatton Garden Workshop
Thank you so much for your kind review, we are happy to have exceeded your expectations! Let us know if we can help at all in future.
Great service
Very pleased with Hatton Garden Workshop’s work to repair and refurbish my rings. The team were super helpful and friendly. Overall - a very professional and customer-focussed service
14 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Emma, Thank you for your review and feedback. Its great to hear and I am pleased you have been happy. If we can do anything further to assist you now or in the future, please let us know.
Great service and quick turn around
Great service and quick turn around. I will definitely use it again in the future.
4 de janeiro de 2025
Resposta da Hatton Garden Workshop
Hi Peter, Thank you for your review. That is great to hear and we look forward to welcoming you back in the future.
Fantastic trustworthy workshop
I don’t normally leave reviews but felt it important to give feedback because the team at the Workshop was FANTASTIC from start to finish. We were melting down my granny’s wedding band and my fiancés Dad’s wedding band, to make our wedding bands. We found the pricing reasonable, and nothing was too much trouble. Everyone we spoke to when discussing the melt and make, and when we were collecting, was polite and attentive. Also we left it a bit late but the workshop accommodated is and had our rings ready before Christmas. Can be a minefield but we would definitily recommend the Hatton Garden Workshop. And we LOVE the rings. Thank you!!
16 de novembro de 2024
Avaliação não solicitada
Resposta da Hatton Garden Workshop
Dear Kat, thank you so much for your review and feedback. Its great to hear you have been happy and it was a pleasure to be able to assist you both. I have to say I love the Melt and Make service and thinks its a brilliant way to bring both of your families together through re-purposing their old jewellery. We look forward to welcoming you back in the future and if we can help with anything in the meantime, please get in touch
Brilliant service from start to finish…
Brilliant service from start to finish - excellent care of a very delicate and old vintage ring restoring it to its very best and a resizing and setting of another ring, all steps explained in full and completed at a very fair price. Would highly recommend for all jewellery needs
21 de dezembro de 2024
Resposta da Hatton Garden Workshop
Dear Xanthe, thank you for your review and recommendation. That is fantastic to hear. If we can assist you with anything in the future, please let us know.
Ring repair
Knowledgeable
Were able to express at a cost £100( this was important to me)
7 de dezembro de 2024
Resposta da Hatton Garden Workshop
Hi Kate, Thank you for your review, I am pleased you were happy with our same day ring resizing. If we can do anything further to assist you, please let us know.
Very responsive and professional
Very responsive and professional. Wonderful workshop and high quality work and advice.
5 de dezembro de 2024
Resposta da Hatton Garden Workshop
Hi Mike, Thanks for your review and feedback. We pride ourselves on our jewellery knowledge and expertise so thank you for your recognition. If we can assist you with anything further now or in the future, please let us know.
Resposta da Hatton Garden Workshop
Dear Customer, thank you for your feedback. We are pleased you were happy with your experience. If we can assist you with anything going forward, please get in touch.
Trustworthy
Great service. Friendly knowledgeable and helpful staff. Highly recommended.
6 de dezembro de 2024
Resposta da Hatton Garden Workshop
Hi Jason, thank you for your review and recommendation. That is great to hear and we look forward to welcoming you back in the future.
Very friendly and helpful workshop
Very friendly and helpful workshop. Great people, fast and efficient service, good price.
28 de novembro de 2024
Resposta da Hatton Garden Workshop
Dear Mr Pitt, Thank you for your review and kind words, its great to get such feedback. If we can assist you with anything else in the future, please let me know.
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