Thank you Hays for finding me my desired holiday yet again, the diligence involved in finding me this holiday I would rate as five star treatment on the part of Hays. I will always use Hays as I know... Ver mais
Localização
Trocar localizaçãoHigh Street West, Gilbridge House, SR1 3LH Sunderland, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a fantastic experience booking my holiday through Hays Travel. The lady who helped me was super friendly, professional and attentive throughout the whole process. She took the time to understa... Ver mais
A empresa respondeu
I was made very comfortable throughout the process off booking my holiday for me & my wife. I like too give a special shout out to the lady who dealt with our booking. I was recommended to use Haye... Ver mais
A empresa respondeu
Joanne was fantastic and very professional in sorting a very stressful time for myself. She talked me through everything I was wanting and more. Definitely 5 stars will definitely be using Hays trave... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
High Street West, Gilbridge House, SR1 3LH, Sunderland, England, Reino Unido
- 0800 412 5368
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
no comment service was great still…
no comment service was great still waiting for my refund
Pode usar a ajuda de IA para as respostasVer mais
Excellent customer service
Excellent customer service was really helpful and emailed me back with my queries and sorted us out for a fabulous time

Resposta da Hays Travel - 1 Direct Booking Centre
Built a good relationship with Lou and…
Built a good relationship with Lou and she was easy to speak to and she gave me a good experience of booking with you guys, it is very annoying though not being able to get in touch over the phone though at times and the time you guys have to wait for operators and such to confirm a holiday is not acceptable and this is no fault of Louises but it nearly cost me one of my holidays I was trying to book but thankfully it all turned out ok.

Resposta da Hays Travel - 1 Direct Booking Centre
Excellent service
Excellent service ! Looked into everything to get me the best deal possible

Resposta da Hays Travel - 1 Direct Booking Centre
Hilary always goes above and beyond and…
Hilary West always goes above and beyond and has time to find the holiday I’m looking for thankyou
First time using Hays over the phone…
First time using Hays over the phone and they were excellent. Let’s hope everything else goes smoothly xx. Thank you xxx

Resposta da Hays Travel - 1 Direct Booking Centre
The agent Angela was very helpful .she…
The agent Angela was very helpful .she was clear in her relaying of information and bookings .
I felt she gave me a great experience.

Resposta da Hays Travel - 1 Direct Booking Centre

Resposta da Hays Travel - 1 Direct Booking Centre
Great service- thank you so much for…
Great service- thank you so much for your guidance Joanne/Joanna

Resposta da Hays Travel - 1 Direct Booking Centre
Quick response times and answered my…
Quick response times and answered my queries and even gave recommendations of things to do on the trip

Resposta da Hays Travel - 1 Direct Booking Centre
Hays Travel just terrific!!
My experience with Hays was terrific. The consultant that dealt with my enquiry through to booking was wonderful. She was Mica Wasil. Mica was professional, efficient and obviously experienced in her profession. Between myself and my 3 fellow travellers we had numerous queries and add on requests for the tour/trip we eventually booked. Mica replied so promptly and with full information to update and inform. I would give Mica 10 stars if I could!
Another easy friendly booking
I emailed through to Angie the exact holiday we required then she called me to confirm all the details over the phone. As usual, very easy to do business with and saves so much time when I already know the holiday I want.
Thanks again Angie

Resposta da Hays Travel - 1 Direct Booking Centre
Charlotte and Daniel answered all our…
Charlotte and Daniel answered all our questions very quickly through email. Very impressed.

Resposta da Hays Travel - 1 Direct Booking Centre
Hays Travel
Always book through hays Travel.Staff are very efficient and look for the best deals.

Resposta da Hays Travel - 1 Direct Booking Centre
Excellent service
Yasmin made my experience easy. Understood what I was looking for, very helpful and friendly service
staff are fantastic wether you are…
staff are fantastic wether you are booking or just picking up monies to travel. Big thanks to Joanne for help when we called in to the branch
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







