First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service. A few emails back n forth before going in to see what was on offer. Angela found our perfect holiday. Booked there and then
A empresa respondeu
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... Ver mais
A empresa respondeu
We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
203 High St, DD11 1DY, Arbroath, Reino Unido
- 01241654027
5,0
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Visit to discuss travel insurance
As always a professional and friendly service and as long term repeat customers a good relationship has been built with knowledgeable staff.
9 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was very helpful and knowledgeable
Angela was very helpful and knowledgeable.
10 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Friendly and helpful staff
31 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Pleasant relaxed visit
Enjoyable, relaxed visit. Angela was incredibly knowledgeable and helpful. Holiday booked and thinking about booking next holiday now.
7 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicky looked after us so well and did…
Vicky looked after us so well and did all she could to sort our holiday out great member of staff
7 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Helpful staff
Angela and her colleague,whom we saw the week before , helpfull and informative.Took time with us to make sure we were happy with holuday
4 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was friendly and informative…
Angela was friendly and informative giving me the confidence to go ahead and book our holiday with Hay’s Travel. This is our first time using this company and we hope to use them again for future holidays.
3 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
We told the travel agent the kind of…
We told the travel agent the kind of holiday we were after, she was able to tick all the boxes of our requirements. It was good to know that she had a customer who was returning to that hotel for the third consecutive time and who had nothing but praise for the hotel and the area. We feel confident that our holiday will live up to our expectations.
2 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
amazing customer service
Stuart gave myself and my mum a very professional and helpful service. He went above and beyond to find us a great deal but also taking time to find us a hotel and flight times that suited our needs. Would highly recommend and will be using Hayes travel Arbroath for all my travel needs.
2 de fevereiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Always get friendly service and…
Always get friendly service and attention when we go into the office.
31 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicki was so helpful
Vicki was so helpful, very informative and patient while we worked through dates etc that we could make work.
29 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Getting your holiday right, speak to Hays.
The agent, Angela, took time to explain everything, using her knowledge, she brought up alternatives which encompassed our needs. Her patience and knowledge were well worth our time in travelling 25 miles to hear. Saved us a lot of time ploughing through the many options.
28 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Darryl White,
We appreciate you taking the time to share your experience. We're so glad to hear that our agent's expertise and patience were helpful in finding the perfect options for your needs.
Hays Travel
The friendly and welcoming reception…
The friendly and welcoming reception was indeed a stand out feature in Hays Arbroath
27 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
wonderfull staff that know there…
wonderfull staff that know there customers and make you feel welcome thanks again vicky
25 de janeiro de 2026
Resposta da Hays Travel - Arbroath
JAMES Dear,
We're happy to hear that our staff made you feel welcome and valued. Thank you for your wonderful feedback; we appreciate it greatly.
Hays Travel
Great service
Great service. Everything done for us. Staff are lovely and extremely helpful and patient.
25 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Mrs Maria Ritchie,
We appreciate your kind words! We are so glad that our staff could provide such helpful and patient service while planning for you.
Hays Travel
Stuart made it so easy for us to book…
Stuart made it so easy for us to book our ideal holiday. He was very knowledgeable and was able to recommend several options. Staff were all very friendly, definitely will be booking our holidays here again
25 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Glad you got booked up and thanks for your feedback.
Always helpful
As always Angela was so helpful in the booking of our family holiday. She looked for the best prices for us Can’t fault the service at Hays Travel Arbroath
24 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
as always excellent service from the…
as always excellent service from the team in Arbroath shop. Angela knows our options when booking a holiday. Angela was polite helpful and pleasant to us
21 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
Every thing was so easy
Every thing was so easy. Very help full, we got just what we wanted. So good.
21 de janeiro de 2026
Resposta da Hays Travel - Arbroath
Thanks for your kind feedback :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.