Hays Travel - Ashford Avaliações 

676
O TrustScore é 5 de um total de 5

4,8

3 County Square Shopping Centre, TN23 1YA Ashford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them

Avaliado com 5 de um total de 5 estrelas

Sandra at the Ashford branch, was brilliant in getting my booking done, so i can meet up with my brothers for a messy 10 days.


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 3 County Square Shopping Centre, TN23 1YA, Ashford, Reino Unido

  • 01233469609

4,8

Excelente

O TrustScore é 5 de um total de 5

676 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(676)

118.436 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The lady was very kind and helpful

The lady was very kind and helpful

30 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you for taking the time to leave us feedback, it is very much appreciated. Thank you for booking your holiday with us.
Best wishes - Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

8 week notice Holiday booking

Hollie listened to our requirements and kept searching until she found the best option available within our given budget.
Will visit again soon to book next years holiday with Hollie as she is so helpful.

28 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you for your feedback, we are pleased to hear that you were happy with Hollie's service and we look forward to helping you with future holiday bookings.
Best wishes - Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

Excellent service by Isobel

Excellent service by Isobel, very knowledgeable and was able to answer all our questions

23 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

We are so pleased our team provided such a positive experience. Thank you for your kind words.

Kind Regards
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff, knowledgable and accommodating.

Hollie was very helpful, friendly and accommodating with helping me to book a family cruise. She was patient and careful in explaining all the options that were available to us. Great experience from both Hollie and her colleague Sandra, would definitely recommend this experience to take the stress out of booking a holiday.

23 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you for your wonderful feedback! We are so pleased to hear that we could make your family cruise booking a stress-free experience.

Kind Regards
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Anne-Louise was our agent she was…

Anne-Louise was our agent she was excellent explaining everything in detail to us . tried to get us the best deals. Very professional and lovely lady

20 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Dear Jacqueline,

Thank you for taking the time to leave a lovely review. It was a pleasure to help you book you holiday and to meet you and your family.

Kind regards,

Anne-Louise

Avaliado com 5 de um total de 5 estrelas

Once again Sandra in your Ashford Kent…

Once again Sandra in your Ashford Kent branch helped us find and book a cruise for us and our daughter and family (spending nearly 2 hours ensuring every detail was correct)
We may look elsewhere but always end up booking with Sandra

18 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Christopher Daley,

We are so pleased to hear we could help you find the perfect cruise for your family. We appreciate your continued trust in us.

Kind Regards
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Very professional and helpul.

Very professional and helpful.

12 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hello
Thank you for taking the time to leave us a review, we appreciate your kind words.
Kind regards
Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

First step in booking holiday

I was made very welcome by Sandra and Tracy. I explained when and where I wanted to travel and within several minutes was given the information that I required.

I felt confident in the information provided - I would recommend Hayes Travel, Ashford for their expertise and knowledge. There was a friendly atmosphere in the branch which is obviously important and means that all the staff work well together.

9 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hello Carole,
Thank you for taking to the time to leave us a review and for your kind words. It was our pleasure to be able to assist you with your travel arrangements.
Many thanks - Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

Excellent experience!!

Visited the Ashford store to book our summer holiday and was seen by Sandra. I had a few questions and was a little indecisive but Sandra was brilliant and helped with everything! I ended up booking the holiday I wanted, for a great price. Sandra was polite, professional and very knowledgeable and even though she was busy, I never felt rushed. I will be going to see her again to book our next trip for February 2027.

6 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you for taking the time to leave us a review and for your kind words. I am pleased that I was able to find and book your holiday for you and I look forward to helping you with your next holiday plans!
Take care
Sandra - Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

Great service every time!

Anne-Louise was very friendly and helpful in coordinating with the travel company to arrange the holiday we were looking for. Thank you!

7 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you so much for leaving a lovely review. It was a pleasure to help you get your holiday booked.

Kind regards,

Anne-Louise

Avaliado com 5 de um total de 5 estrelas

Very professional & friendly

Every thing was dealt with professionally & very friendly manner throughout our visit . We have used hays previously & again always took care of everything for us 100 %

2 de junho de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Mrs Julie Gurr,

Thank you for booking your next holiday with us and for taking the time to leave us a review, it is appreciated. We are so pleased to hear that you were happy with our service and we look forward to assisting you with any future holiday plans.
Kind Regards
Hays Travel

Avaliado com 4 de um total de 5 estrelas

Majorca destination

We normally work our own holiday travel but had spoken earlier about a September break. We have been to mainland Spain and some of the Spanish islands and our experience of package holidays is not good. In passing the travel agency I spoke with Anne-Louise who was both helpful and professional in arranging the most appropriate hotel and flights for us.

31 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hi,

We are glad to hear that our team was helpful and professional in arranging your holiday. We appreciate your feedback.

Kind Regards
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Excellent service very helpful that’s…

Excellent service very helpful that’s why I always use hays hollie was more than helpful booking our holiday

31 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hi, Thank you for taking the time to leave such a lovely review! - Ashford Hays Travel

Avaliado com 5 de um total de 5 estrelas

A really good and positive experience…

A really good and positive experience with so much help and advice, carried out by happy and friendly staff, on making a special package tour of Australia and the Ghan for a special event.
It didn't take long to arrange everything, flights, hotels, trains, transfers to match our basic idea.
Looking forward now to October to start the journey.
Thank you

23 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you for taking the time to leave feedback. I am so glad we was able to help organise your trip to Australia - Hollie

Avaliado com 5 de um total de 5 estrelas

Thank you

Care, attention and time spent helping us get the right holiday. Listened to all our wishes. Never felt rushed to book. Thank you to Sandra who has also helped and booked holidays for us before - she is a big asset to the company.

24 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hi,

We're so pleased our team provided such attentive and unhurried service, ensuring your holiday was just right. We appreciate your kind words!

Kind Regards
Hays Travel

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service.
Sandra was very helpful and made several helpful suggestions

16 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

Always very friendly and helpful & I…

Always very friendly and helpful & I would recommend them.

8 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford

Avaliado com 5 de um total de 5 estrelas

I have travelled with Hayes on several occasions al…

I have travelled with Hayes on several occasions.The travel advisors at the Ashford Kent branch are second to none. I usually deal with Sandra and Holly however this time I also got Issabell in the mix. Each agent do and did everything they could to make my holiday plans work for me.

13 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Thank you for leaving us a review, it was lovely to organise your holiday as always - Hollie

Avaliado com 5 de um total de 5 estrelas

Great service

Great service
It was so good to receive the personal service from Sandra who was confident and friendly. If I had to search for this trip myself, it would've taken me all day. Sandra made it easy to compare hotels and flight times to make sure we were happy.

11 de maio de 2026
logotipo da Hays Travel - Ashford

Resposta da Hays Travel - Ashford

Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford

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