Hays Travel - Berwick Avaliações 

It was just a lovely experience had a great laugh with all the staff, as I tried to confirm things with my wife over the phone in the office.

The staff member Becky listened to everything that was important for my requirements. Really tried and achieved all that made it a holiday that ticked all the boxes for us.
Good experience.

Wonderfully personal and patient, with a few laughs along the way.

We booked a second holiday. Shaunie has been most helpful in getting us the perfect holiday again. All the staff are so pleasant. We use the money service in the branch too and staff made it all so easy.

The receptionist/agent was excellent and covered all options so quickly and efficiently.

Called it to get information on a last minute trip, staff could have not been any more helpful and made all the arrangements for the trip. Very helpful and friendly.

Great friendly staff who are knowledgeable and happy to go that extra mile to get you the holiday you want

The girls in Hays Berwick are great - knowledgeable and helpful.

Rebecca at Berwick upon Tweed could not have been more helpful,from the minute we walked in she knew exactly what holiday we would like She explained all of the options very well and really searched for a holiday that we really wanted . She found us the exact holiday and we were over the moon. We have dealt with Rebecca on a few occasions and she has never failed to disappoint .She is an asset to Hays Travel.

Very helpful and honest and it was great to have someone who sort everything out for us

Absolutely wonderful staff at Berwick Hays. They take all the stress out of travelling and make sure you have everything you need. Fab service

The last 3 years I have dealt with Rebecca and she has listened to everything I have asked for . She always picks the right resort and hotel for me and my family . The communication I receive from the Berwick branch is always great as the rest of the staff are friendly and informative. I will always look to use hays Berwick for future breaks and always highly recommend them .

Great experience found a holiday booked all within the hour lovey girl helped us nothing was too much trouble

Very knowledgeable and helpful staff, a pleasure to book our holiday with the girls at Berwick. A couple of years since we booked our last holiday and was nice to see familiar faces still there.

It’s always a pleasure to visit the Berwick branch. All the staff are very friendly and have a wealth of knowledge to be able to help you.

Sophie was very patient when we tried to arrange a Christmas market trip with the girls. We are all booked up and can’t wait to go!

I gave the details of the holiday and they price matched it and I got a good price for airport parking. Was very stress free.

It's a long time since we been abroad so was bit nervous going in to book holiday but the we had no worries the staff were excellent very helpful measured us went thru everything with us Shani made us so at ease So all booked up and won't be last holiday we book Thanks to Shani think that's how her name was spelt

What I love about Hays travel is the continuity of the staff. Same staff that we booked with 2 years ago and they remembered us. First class service from the team in the Berwick store. Would never buy online again when you get this friendly service in store.

Made to feel that choosing the best holiday for ourselves was a priority. Very friendly service and sorted efficiently.
First class service!