Hays Travel - Billingham Avaliações 

1.104
O TrustScore é 5 de um total de 5

5,0

61 Queensway, TS23 2ND Billingham, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Ver mais

Avaliado com 5 de um total de 5 estrelas

I emailed Abbie, like we always do, about the price for our usual trip to Torremolinos next June. She came back with a great price. I said we would go in yesterday to book it & pay the deposit. Abbie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really welcoming staff at our local branch, just returned from a family holiday where we were supported every step of the way to make sure we were fully prepared. Returned from holiday and went to exc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have always been happy to give a good review for Hays travel. I have booked many times with them and always been very happy with the friendly, professional and helpful attitude from the staff. I hav... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(1.104)

126.307 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good service as usual very happy

Very good service as usual very happy

14 de março de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thanks so much for taking the time to leave Annie a 5* review. It's much appreciated and we are so grateful for your loyal custom. Kind regards, Gemma x

Avaliado com 5 de um total de 5 estrelas

Helpful service thanks

Helpful service thanks

14 de março de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for taking the time to leave Abbie a 5* review. I will make sure your comments are passed on to her. Have a wonderful trip! Kind regards, Gemma :)

Avaliado com 5 de um total de 5 estrelas

Good all round service 👏 👍

Good all round service 👏 👍

1 de março de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for booking with us and taking the time out of your day to leave this review for us :-)

Avaliado com 5 de um total de 5 estrelas

Booked a holiday for September 2027

Booked a holiday for September 2027
Made very welcome from going in travel agents to completing my booking
Everything sorted for regarding holiday
Hotel transfers and seats on plane
I highly recommend booking a holiday with Hays Travel Billingham all staff as very professional and so helpful THANK YOU

27 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for taking the time to leave me this wonderful 5* review. It's always a pleasure to see you in branch and help you with your trips. We all hope you have the best time! Kind regards, Gemma :)

Avaliado com 4 de um total de 5 estrelas

Had a look at a few holidays as I did…

Had a look at a few holidays as I did want a three day break in the lakes but only found a two day one

1 de março de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Sorry there wasn't any 3 days available, We hope you still have an amazing time. Thanks Paige

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, timely call back in a professional & knowledgeable manner.

21 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you for taking the time to leave us a 5 star review. I hope you have an amazing time at the F1!

Thanks
Abbie :)

Avaliado com 5 de um total de 5 estrelas

Booking

I haven't booked anything since covid. But Charlotte at billingham looked after me lovely.
Regards
Ann Todd

26 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you for booking with me! It was a pleasure to help you, I hope you and your grandaughter have a lovely time away :-) Charlotte

Avaliado com 5 de um total de 5 estrelas

The whole process was handled extremely…

The whole process was handled extremely well
Ensuring my requests were met and all the information I asked for provided
It’s such a pleasure to talk to people that ensued I had the best options available to me

25 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for leaving this lovely feedback for Abbie and for trusting us to book your holiday. :-)

Avaliado com 5 de um total de 5 estrelas

Always 5 star service

21 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Hello,

Thank you for such a lovely comment! It was a pleasure booking your holiday, we hope you all have a fantastic time :)

Thank you x

Avaliado com 5 de um total de 5 estrelas

Everything I asked for was completed…

Everything I asked for was completed efficiently and quickly so I was really pleased.

11 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for taking the time to leave Paige a 5* review. She'll be really pleased with your comments. We appreciate you booking with us. Kind regards, Gemma xx

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff

13 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Hello. Thank you so much for leaving me this 5 star review. Thank you for booking with us again and I hope you have an amazing time in Fuerteventura :) Many thanks, Paige

Avaliado com 5 de um total de 5 estrelas

Paige was excellent in helping us book …

Paige was excellent in helping us book a very late cruise deal . She was very friendly and efficient and dealt with us in a professional manner . She is a credit to your staff

18 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank You for leaving me a 5 star review, I hope you have an amazing time on your cruise. Thanks Paige

Avaliado com 5 de um total de 5 estrelas

Fantastic service...

This is the second holiday ive booked in with Hays Travel Billingham and I honestly will not go anywhere else the staff are all lovely and explain things well. They also check to see if uour still interested which was great for me! The booking process was quick and easy! Honestly will not go anywhere else and I'll be recommending to friends and family!

11 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for booking with us again and trusting us to book your holidays, It is always a pleasure , thank you again Charlotte and the team :-)

Avaliado com 5 de um total de 5 estrelas

Early holiday

Very pleasant made sure we got the holiday we were looking for, very professional and polite

8 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you for booking and leaving this review for Amanda, I will pass this onto her. :-)

Avaliado com 5 de um total de 5 estrelas

Krakow/Rome

We have booked our second holiday with the Billingham branch in a few weeks. The experience was excellent, no problems & everything was explained clearly.

14 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for trusting us to book both of your trips! We appreciate your loyalty and for taking the time to leave us this 5* review. We all hope you have a lovely time! Kind regards, Gemma x

Avaliado com 5 de um total de 5 estrelas

Great girl

Great girl, Gemma, in Billingham shop. We gave her a run for her money but nothing was too much trouble

12 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for leaving this review for Gemma. She will be pleased and happy you have booked a lovely holiday :-)

Avaliado com 5 de um total de 5 estrelas

Amanda was excellent with our booking…

Amanda was excellent with our booking explained everything and she was lovely

13 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Morning. Thanks so much for taking the time to leave Amanda this lovely 5* review. I'll be sure to pass this onto her, she'll be so pleased. Kind regards, Gemma x

Avaliado com 5 de um total de 5 estrelas

Charlotte was as great as always

Charlotte was as great as always, as are the rest of the girls!
Another experience to look forward to.

12 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Thank you so much for leaving this 5* review for Charlotte. I'll make sure I pass this onto her. Many Thanks, Jasmine :)

Avaliado com 5 de um total de 5 estrelas

1st Class Treatment

Excellent Customer Service

4 de fevereiro de 2026
logotipo da Hays Travel - Billingham

Resposta da Hays Travel - Billingham

Hello. Thank you so much for taking the time to leave us this 5 star review, it is very much appreciated. Many thanks, Charlotte

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais