Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Ver mais
A empresa respondeu
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB
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Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Ver mais
A empresa respondeu
Very good service l always get good service over the past 4 years l pay a visit with a plan for a holiday and your staff put my plan into reality. The staff at your bluewater branch are very professio... Ver mais
A empresa respondeu
We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... Ver mais
A empresa respondeu
Gracie and her colleagues were fantastic in helping me find and book a last-minute holiday to the Canaries - literally the week before! She was super patient as I decided on the best flight and hotel... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, Reino Unido
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Was so easy and friendly great customer service explained Every thing and went through all what we needed and would require

Resposta da Hays Travel - Bluewater
Very professional and patient and kind and helpful staff
Jocelyn helped us find and book our holiday and gave us a lot of help and as much time as we needed
Very much appreciated

Resposta da Hays Travel - Bluewater
Quick easy choices and locations were made available, friendly service access to currency and payment options….

Resposta da Hays Travel - Bluewater
Lady was so amazing with her smiley face and she took her time to explain everyhing to us about every details with our flight and Hotel, my husband and i are very happy .
Thank you.

Resposta da Hays Travel - Bluewater
Very helpful young lady,Gracie,nothing too much trouble.A1

Resposta da Hays Travel - Bluewater
Great service as usual from Layla. Made the booking experience easy and provided very useful information and advice.

Resposta da Hays Travel - Bluewater
Your rep Jocelyn was fantastic in every way, she answered all our questions hence why we book straight away

Resposta da Hays Travel - Bluewater

Resposta da Hays Travel - Bluewater
There have been good elements and not so good elements. The good elements was the way we were delt with with good customer service. The bits that could do with some work was following up on our holiday booking. It took me ringing back to get the holiday booked with the expectation left that we would be contacted once the price was confirmed. The three day delay in booking incured a price increase which kindly Hayes absorbed. We will be using Hayes again for our holidays as the good outweighed the bad.

Resposta da Hays Travel - Bluewater
Gracie took onboard what we were after and found us the perfect holiday along with a coffee and biscuits while we searched
they matched internet price but will do all the checking in and printing off for us

Resposta da Hays Travel - Bluewater
this is the 3rd time i have used Hayes as i have found the staff to be helpful, courteous, and very approachable. i especially like that they really want to help you find the right holiday for you. i especially liked the way Larraine (staff member who works at the branch at Bluewater) double- checked everything and even phone the Foxhunter Park where i am going to inform them that as i am presently using crutches to please "house" me near the facilities (shops etc) and i will definitely recommend the company for their excellent service

Resposta da Hays Travel - Bluewater
How easy it was talking to the rep what we wanted within minutes all booked and the price was right

Resposta da Hays Travel - Bluewater
Upon walking in the store, service was almost immediate and greeted with a smile and a good attitude.
Gracie was very thorough and listened to our wants and needs and accommodated those. Gracie gave personal experiences from the area and provided a good insight.

Resposta da Hays Travel - Bluewater
Rhonda was very helpful and managed to sort out holiday for us very grateful.

Resposta da Hays Travel - Bluewater
The staff are friendly helpful and fines you the best price

Resposta da Hays Travel - Bluewater
Very helpful and understanding staff top marks

Resposta da Hays Travel - Bluewater
So far so good. I had a warm welcome when I entered the store at Bluewater and was greeted by Kathleen the branch manager. We had a chat about my destination and she negotiated a good deal with the travel company Just You.... and I booked the holiday.

Resposta da Hays Travel - Bluewater

Resposta da Hays Travel - Bluewater
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