Hays Travel - Bootle Avaliações 

865
O TrustScore é 5 de um total de 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Reino Unido

  • 0151 4386475

4,9

Excelente

O TrustScore é 5 de um total de 5

865 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(865)

123.510 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Holiday

Your representative was very good at his job .

14 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Paul,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Avaliado com 5 de um total de 5 estrelas

I was really happy with the member of…

I was really happy with the member of staff who looked after me. I have booked with Hays for years and I am always happy with the service

14 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Rachael,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Avaliado com 5 de um total de 5 estrelas

Very good help well informed can't wait…

Very good help well informed can't wait to go

15 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Hugh

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Avaliado com 5 de um total de 5 estrelas

The agent who dealt with us was very…

The agent who dealt with us was very pleasant and had a very cheerful demeanour. She was very professional at her job and answered all our questions regarding the cruise,as a result we decided to go ahead and book the holiday

13 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Maurice,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla

Avaliado com 5 de um total de 5 estrelas

Staff are brilliant

Kim and the staff really friendly and very helpful.
Not been on a holiday for a while, so not sure what to look for. Kim sorted us out big time.

11 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Tom

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Lisa

Excellent customer service from Lisa. She helped us choose our holiday and was very knowledgeable about the location and hotels.

First time I've used this company and I would highly recommend them.

11 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Paul

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa

Avaliado com 5 de um total de 5 estrelas

Always helpful

Always helpful. Plenty of staff so no waiting around.

3 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Jan

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Avaliado com 5 de um total de 5 estrelas

At first we thought we had booked are…

At first we thought we had booked are perfect holiday then when we got home we noticed there was a problem with the flight times phoned Sean who had dealt with us and he sorted it out no problem he was very efficient and courteous.

9 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Christopher

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Avaliado com 5 de um total de 5 estrelas

Excellent service as always with Jonny…

Excellent service as always with Jonny who has helped us with our holiday plans

9 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Anna

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Avaliado com 5 de um total de 5 estrelas

Great service from Kim

Great service from Kim, highly recommended

19 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Jocelyn

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley

Avaliado com 5 de um total de 5 estrelas

Shaun made it he was so helpful and…

Shaun made it he was so helpful and understanding about everything

8 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Tracy,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Avaliado com 5 de um total de 5 estrelas

He was a nice man and very talkable…

He was a nice man and very talkable about destinations

4 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Gaynor,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

John

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Went in branch as I could not find the holiday I wanted as it was a little bespoke. The staff in store knew exactly what I needed and was able to keep to the budget. Booked it there and then. Will definitely be back for my next holiday

31 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi James,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Avaliado com 5 de um total de 5 estrelas

Lovely helpful staff.

Lovely helpful staff.

Happy I can pop into the shop with any questions I have.

1 de janeiro de 2026
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Pauline,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful, not pressured.

28 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Jayne,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Avaliado com 5 de um total de 5 estrelas

Great service

My experience was extremely good the lady could not have been more helpful

17 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Barbara,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff nice atmosphere…

Friendly helpful staff nice atmosphere in store

5 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Jean,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla

Avaliado com 5 de um total de 5 estrelas

Travel assistance is above and beyond

Travel assistance is above and beyond. Always happy to help and always with a smile on their face.

11 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Demii,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace

Avaliado com 4 de um total de 5 estrelas

I've booked to go to Spain

I've booked to go to Soain, the Costa Del Sol next June with my niece and we were speaking to a fella from the Bootle branch of Heyes Travel. He booked it for us with EasyJet. I'm in a wheelchair so my niece is coming to make sure i'm alright. I asked for assistance at the airport and a walk in shower which, i believe, i've got so thank you to the man from Heyes. He was very helpful

11 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hi Sylvia,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Avaliado com 5 de um total de 5 estrelas

Grace in the Bootle branch is always…

Grace in the Bootle branch is always helpful booked with her few times

3 de dezembro de 2025
logotipo da Hays Travel - Bootle

Resposta da Hays Travel - Bootle

Hiya Susan,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace

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