Laura at the Braehead store was very friendly and helpful from start to finish. She was able to answer any questions we may have had regarding our booking. We will definitely be returning to this sto... Ver mais
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Veja o que dizem as avaliações
We came here after going to a local travel agent whos customer service was shocking. We dealt with Laura and honestly couldnt have asked for better. We felt like she listened to us and what we w... Ver mais
Went into Hays Braehead looking for a October week holiday, Ayisha showed our granddaughter holidays that she thought would suit Lily and between them sorted out a holiday that should make for a great... Ver mais
A empresa respondeu
Hays have been amazing at booking me and my family on our dream holiday. Michaela was very helpful and patient with us in the process of choosing our hotel in NYC - ensuring we got exactly what we w... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, Reino Unido
- 01413198933
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Great experience
Staff were very helpful and knowledgeable also very patient
Process was understandable and made to be a pleasant and exciting time
27 de julho de 2026
Welcomed with a smile every time I go…
Welcomed with a smile every time I go into the shop at breahead got the holiday I wanted and for less than I expected so well chuffed staff are all lovely keep up the great work you all do a great job M.Frew
22 de julho de 2026
Very helpful staff in Braehead Shopping…
Very helpful staff in Braehead Shopping Centre
23 de julho de 2026
Very helpful and informative no…
Very helpful and informative no complaints at all
23 de julho de 2026
The patience and professionalism of…
The patience and professionalism of June the agent who dealt with my enquiry. When I was undecided but had a small idea what I wanted June made it very easy for me with loads of suggestions and prices. I have now booked as I believe June found myself and my sister our perfect holiday. Will definitely use Hay's travel again. You need more service agents like June, she was so nice and helpful.
23 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Dream holiday booked - amazing service throughout!
Hays have been amazing at booking me and my family on our dream holiday. Michaela was very helpful and patient with us in the process of choosing our hotel in NYC - ensuring we got exactly what we were looking for on this trip.
Another great holiday booking experience with Hays at Braehead. Thank you! Highly recommend - wouldn’t go anywhere else! :)
22 de julho de 2026
Resposta da Hays Travel - Braehead
Thank you for your lovely review! We hope to see you again in store soon :)
Extremely happy customers. From the moment we entered the store we…
From the moment we entered the store we were greeted by a very polite member of staff. We explained what we were looking for from our holiday and she delivered 100%. We were in the shop for about 2 hours and left extremely happy with the service we received. Sarah from the Braehead store was very particular and thorough with her search and was very knowledgeable about many things. Would book again with Hays Travel and would highly recommended to anyone wishing to book your holiday with.
22 de julho de 2026
From first sourcing our holiday to…
From first sourcing our holiday to finish and booking all steps were explained and given great advice at all time.
14 de julho de 2026
The girl was very helpful she got us a…
The girl was very helpful she got us a great deal I’m very happy with Hays Travel I have booked with them a lot of times and always got a good deal would recommend them 100 percent
21 de julho de 2026
Resposta da Hays Travel - Braehead
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful in finding you a great deal. We truly appreciate your continued loyalty and recommendation.
Service was so good and personal to our…
Service was so good and personal to our needs. We changed our hotel after initial booking which was no problem everything was updated causing us no stress or worry. Would definitely recommend Hays Travel Braehead and I will use for future bookings.
14 de julho de 2026
Resposta da Hays Travel - Braehead
Thank you for your wonderful feedback! We are so pleased to hear that we could make your booking experience stress-free and personal to your needs. We look forward to assisting you with your future travel plans.
The member of staff was so good helped…
The member of staff was so good helped with all the things I had forgot about. Very friendly and great knowledge.
Also gave me information of what was going on in the area and best part of the area to stay.
16 de julho de 2026
Resposta da Hays Travel - Braehead
Thank you so much for your wonderful review! We are so pleased to hear that our staff member was able to assist you with everything and provide helpful information about the area. We appreciate your kind words!
2nd Cruise booked
Used Hays to book a holiday a few years ago and was dealt with very professionally. Passing a different branch 2.5 years ago, noticed a great deal for a cruise (lots of special events happening late 2025/early 2026), so we went in and booked it there and then. Virtually every week I was in asking something about the cruise, being first time cruisers and was always dealt with very professionally. Cruise has now past. On our return, we went to Hays and asked if there was another cruise for 2 years time another couple of big events then. We had had a quote while on the ship - (felt as though it was as quick as they could get rid of you as if they had scripted what to say). Again, Fiona sat with us, did a bit of research on our behalf and managed to get us something we wanted and could afford, albeit on a different P&O ship. Fantastic service.
9 de julho de 2026
Resposta da Hays Travel - Braehead
Thanks so much for your feedback Christine - We're so happy you came back to us adn trusted us with your holiday again - Ill be sure to pass your feedback over to Fiona :D
The experience was pleasant and were…
The experience was pleasant and were given lots of choices.
13 de julho de 2026
Resposta da Hays Travel - Braehead
Hello, Thanks so much for you lovely feedback - Have a great holiday when it comes :D
Michelle
Michelle, was very patient and helpful. Was able to assist with our location.
12 de julho de 2026
Resposta da Hays Travel - Braehead
Thank you for your kind words. It was a pleasure to assist you with your travel plans and we're so glad we could help.
Staff member was very helpful and…
Staff member was very helpful and booked us a family holiday.
12 de julho de 2026
Resposta da Hays Travel - Braehead
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our team was very helpful in booking your family holiday.
Always amazing service
Always amazing service. If not for these girls I would buy holidays from other travel agents.
27 de junho de 2026
Resposta da Hays Travel - Braehead
Thank you for your wonderful review! And of course for continuing to book with us!
Hays the best
Diane is brilliant understands what I was looking for so easy to book and had lots of information given.
8 de julho de 2026
Resposta da Hays Travel - Braehead
Thanks for your kind comments Lynne - much appreciated x
Popped into Braehead shop
Popped into Braehead shop, knew what I wanted and your staff made that come true at a great price
29 de junho de 2026
Resposta da Hays Travel - Braehead
Thank you so much for your wonderful review! We are delighted to hear that our team at the Braehead shop was able to help you find exactly what you were looking for at a great price. We appreciate your kind words!
Diane was very helpful and found me a…
Diane was very helpful and found me a selection of holidays to choose from. Her responses were quick and efficient. We dealt with all the details of the holiday over the telephone and I am very happy with the service provided
7 de julho de 2026
Resposta da Hays Travel - Braehead
Thannks Anne for your kind comments, my pleasure x
Joslyn was a very competent member of…
Joslyn was a very competent member of your team, I have booked a few holidays with her,I've still got another 2 holidays booked for this year, and another 3 booked for next year,
29 de junho de 2026
Resposta da Hays Travel - Braehead
We are so pleased to hear about your positive experiences with our team member. It's wonderful that you have so many holidays booked with us, and we truly appreciate your continued loyalty.
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