Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the... Ver mais
We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confi... Ver mais
A empresa respondeu
We visited Hays Travel yesterday to book our holiday to Malta for next May and had such a wonderful experience with Lisa & Brooke. From the moment we arrived, their knowledge and advice were fantas... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
1 New Street, CM7 1ER, Braintree, Reino Unido
- 01376777978
4,9
Excelente
293 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Darren was very helpful from start to…
Darren was very helpful from start to finish
14 de julho de 2024
Resposta da Hays Travel - Braintree
Thank you so much for your lovely feedback
Resposta da Hays Travel - Braintree
Thank you so much for your feedback
Knowledgable
Friendly, efficient and knowledgable member of staff who provided so much information and got us a good deal
1 de julho de 2024
Resposta da Hays Travel - Braintree
Thank you so much for your lovely feedback!
Great attention to detail.
The girls were very helpful and informative.
They covered all the requirements that I requested and put together a custom made package for us.
Very happy with the service and was happy and confident to book with them.
27 de junho de 2024
Resposta da Hays Travel - Braintree
Thank you for your lovely review, and I hope you are looking forward to your holiday :) Charli & Jessie
Jessie was very helpful and…
Jessie was very helpful and knowledgeable. Will definately contact her again.
23 de junho de 2024
Resposta da Hays Travel - Braintree
Thank you for you're lovely feedback! It was a pleasure helping you both with your holiday. Jessie :)
Jessie was very helpful…
Jessie was very helpful and responded quickly with any questions I had.
We are looking forward to our holiday.
Thank you!
Debbie Parsons
22 de junho de 2024
Resposta da Hays Travel - Braintree
Thank you for your very kind feedback! It was my pleasure. Jessie
Good Service
Jessie was great as our travel advisor.
She was very helpful and informative and found us a lovely holiday in Cyprus. Highly recommend
16 de junho de 2024
Resposta da Hays Travel - Braintree
Thank you for your kind feedback! Was more than happy to help with your holiday :)
Friendly and helpful
9 de junho de 2024
Resposta da Hays Travel - Braintree
Thank you for your kind feedback! Always a pleasure
Excellent service
4 de junho de 2024
Resposta da Hays Travel - Braintree
Thank you for your kind review, it was a pleasure to help you plan your trip. Charli
Booking a river cruise
Thank you Charli for your helpful suggestions whilst guiding us in choosing a cruise.
29 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for booking your trip with me, it was a pleasure to assist you, and I'm sure you'll have an amazing time. Charli
Jessie was so helpful
Jessie was so helpful, and keen to find a holiday that was right for us. She made everything so simple and easy. We couldn't fault her!
25 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for your lovely review, I'm glad you were happy with my service, and I hope you're looking forward to your trip. Jessie
Great service and very helpful
14 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for taking the time to leave me a review. I'm glad I was able to help, and hope you have a wonderful holiday. Jessie
Friendly helpful service
We went into the store to the store in Braintree. We were served by Jessie, who was very helpful. She helped us make our booking.
After booking, and leaving the store,I had some questions due to poor reviews that we had read, and she emailed us after contacting jet 2 with their response.
friendly, and patient
19 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for writing such a lovely review. It was a pleasure to help you organise your holiday, and I am hear for anything you need in the future. Jessie
Friendly
Friendly, helpful staff at Braintree, will definitely book with them again.
19 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for your kind comments, I'm really pleased to hear you were happy with my service, and I look forward to helping you in the future. Michelle
They where vere kind and approachable…
They where vere kind and approachable and also very helpful.
11 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for your lovely review, and I'm glad I was able to help you with your trip. Jessie
Am very happy to use Hay's as we have…
Am very happy to use Hay's as we have done for the last few years. Very accommodating to help, give you time and know they will look after us. Usually see the same person which we like.
9 de maio de 2024
Resposta da Hays Travel - Braintree
Thank you for your lovely comments. It is always a pleasure to help you with your trips. Jessie
Finding Father Christmas in Lapland.
It is the first time in very many years we have booked through a travel agent. Jessie was so helpful, nothing was too much trouble, never felt pressured to make snap decisions and could come back many times with questions and never a problem.
16 de maio de 2024
Resposta da Hays Travel - Braintree
I am so glad after deciding to try a travel agent you were happy with our services. It was a pleasure to help you with your trip, and I hope it is every bit as magical as it can be! Jessie
Holiday booked health care insurance…
Holiday booked health care insurance and car parking at airport booked and boarding passes within an hour
Friendly staff very helpful
16 de abril de 2024
Resposta da Hays Travel - Braintree
Thank you for your kind feedback! We look forward to seeing you again soon! Charli
Charli was really helpful
Charli was really helpful, I went back to her a few times to alter our package to suit or needs and this was done without any hesitation, ending up with what we hope will be a great holiday for next year.
Thank you
31 de março de 2024
Resposta da Hays Travel - Braintree
Thank you for your lovely comments. We hope you have an amazing time away in Asia! Let us know if you need anything :)
It’s always a pleasure dealing with…
It’s always a pleasure dealing with such helpful staff, with so much knowledge 😊
21 de março de 2024
Resposta da Hays Travel - Braintree
Thank you so much for your kind feedback! Its our pleasure to always assist you both with your holidays :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.