Hays Travel - Brendan O'Connor Avaliações 

210
O TrustScore é 5 de um total de 5

4,9

Personal Travel Consultant Brendan O'Connor, BT6 Belfast, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brendan, thank you again for prompt, exceptional service. Would not go anywhere else as every time I book a cruise/holiday, it is seamless and every aspect is taken care of by Brendan. He is knowledge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My husband and I have used Brendan many times now, and there’s a very good reason we keep coming back. He’s not just a travel agent who books cruises — he genuinely cares about his clients too. I’ve n... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brendan is so knowledgeable about booking a cruise. I can trust him to find the best situated cabin for my money and point out any pitfalls. I’ve just booked my 4th cruise with him. He is professional... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We made a cruise booking on board which was referred to our agent. Brendan subsequently managed the finer details in his normal professional manner. Brendan is always happy to help!!!

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • Personal Travel Consultant Brendan O'Connor, BT6, Belfast, Reino Unido

  • 02890 993 895

4,9

Excelente

O TrustScore é 5 de um total de 5

210 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(210)

116.474 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The brilliant Brendan

I cannot recommend Brendan highly enough! I reached out to him about a cruise and, after it initially showed no availability, he checked twice and proactively contacted me the moment a space opened up — that kind of attentiveness really set the tone for the whole experience.

The booking process itself was seamless and took just a few minutes, with Brendan guiding me through every step clearly and patiently. To top it all off, he went above and beyond by using his industry contacts to secure us an upgrade for our special occasion — something we never could have arranged on our own.

This is truly top-notch service from start to finish. I'm so excited for our holiday, and I genuinely wouldn't be in this position without Brendan's dedication and expertise. If you're looking for a travel agent who truly goes the extra mile, look no further!

17 de abril de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Ah, thank-you ever so much for your kind words Michaela, the pleasure was all mine to look after your Gorgeous Cruise Booking. Warmest Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Top-notch

My experience with Brendan o'Connor has been top-notch. His attention to detail & communication skills are excellent. We needed a lot of guidance & info which Brendan is providing. Nothing is too much trouble & he assures us we can contact him any day of the week when he will be available to answer our queries. Because of Brendan's input we are confident about going on the cruise.

20 de abril de 2026
Avaliação não solicitada
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you so much Margaret for your kind words and lovely Cruise Booking. Certainly contact me anytime for any query or question that you may have, Warm Regards, Brendan :)

Avaliado com 5 de um total de 5 estrelas

Brilliant Brendan

Brendan was so helpful and patient when booking my cruise. We got a fantastic deal with complimentary transfers also. Brendan explained everything very clearly, sending on info to download the app.

10 de abril de 2026
Avaliação não solicitada
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Lovely Laura for your kind words and lovely Cruise Booking, so glad we managed to get this wonderful offer, Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan the cruise expert

Another cruise booked with the brilliant Brendan. He really knows his stuff and helped us choose the right cruise, stateroom and extras. All booked within a few hours of contacting him. He really is a super star.

30 de março de 2026
Avaliação não solicitada
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Kirsty & Jon for your kind words and lovely cruise booking, Warm Regards, Brendan :) x

Avaliado com 5 de um total de 5 estrelas

Brendan works beyond anyone’s expectations!!

Brendan is amazing at his job he is dedicated and ensures he is able to fulfil the holiday request no matter what it takes! He works long after his shift and even during the night just to ensure he is able to snap up the exact holiday deal we wanted! This to me is commitment to his job! I have never booked a holiday with such ease! So efficient from start
To finish. I will definitely be booking my next holiday with Brendan.

3 de abril de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Alison for your kind works and lovely booking, we got there in the end :)
Warmest Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan is fantastic travel consultant

Brendan is fantastic very patient and helpful. I did have him look at numerous different cruises as I have been on a cruises before, but it’s the first time for my friend he was able to source me a brilliant deal for September for my girly holiday.He was also able to sort out better option of airport to suit our needs.

19 de março de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Ashleigh for your kind words and super cruise booking, delighted we got there in the end :)
Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan was very helpful

Brendan was very helpful and informative about all aspects of booking our cruise.

20 de março de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Carmel, and many thanks too for your lovely booking, Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

First Time Cruisers

As first time cruisers, my husband and I really did not know where to start when considering which options best suited our needs, Brendan O'Connor from Hays Travel was very informative & easy to understand from the outset. He gave us great options and was an expert at guiding us to book a cruise which was best suited to our expectations & needs. At no time were we made to feel that our questions were unnecessary or irrelvant and he was alway very professional, kind and courteous. His expertise of fly-cruise packages was first class making the whole booking experience seamless. He had been highly recommended to us by another of his returning customers and the praise for his work was very accurate. Thank you.

6 de março de 2026
Avaliação não solicitada
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Ah, thank-you so much for your kind words Marie & Bobby and for your lovely Cruise Booking, a great choice and a lovely ship.
Warmest Regards, Brendan :)

Avaliado com 5 de um total de 5 estrelas

First Time Cruise

Brendan came very highly recommended by a family member and I must say he was just fabulous. This is our first cruise and his help and advice were invaluable throughout the process of planning and booking. Replies to my emails were so prompt and very detailed and he was great chat on the phone, providing helpful tips for novice cruise goers. I feel he made the entire process so easy and we are so looking forward to our trip. Thank you Brendan

25 de fevereiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Ursula for your kind words and superb Cruise Booking, Warmest Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan O'Connor is The Best 👌 There…

Brendan O'Connor is The Best 👌 There is never anything he can't sort out.I have just booked ...again, lost count of bookings at this stage but Brendan is always there, ready to make the next trip amazing, as usual. Can't praise Brendan enough. 5🌞 better than stars..

4 de março de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you so much Caroline for your kind words and your continued support of my small business, your custom is greatly appreciated. Warm Regards, Brendan :)

Avaliado com 5 de um total de 5 estrelas

Alaska here we come !!!!!Brendan went over and above to help us…

Brendan went over and above to help us get a dream holiday , he shared his experiences and wisdom to make the booking easier ,, the way he explained the port stops made me think I was already there . Couldn’t be more pleased with my choice of travel agent ,, thanks Brendan

3 de março de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Eamon & Lynda for your lovely comments/review and your gorgeous cruise booking to Alaska, my favourite part of the world.
Warmest Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Exemplary service!

Brendan was exemplary in working hard for us to “carry-through” our “Previous Passenger” On Board Credit offer, when booking a cruise with P&O, through Hays Travel.
Personable and professional, Highly recommend!

19 de fevereiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Andrew for your kind words and super cruise booking, the pleasure was all mine, warm regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Very prompt response

Very prompt response
Very easy to do the booking
Very polite

31 de janeiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you Sharon for your kind words and also for your lovely booking, your custom and support are greatly appreciated. Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan is so helpful & nothing is a…

Brendan is so helpful & nothing is a problem which is why we’ve used him several times.

24 de janeiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Many thanks Kerry for your kind words and lovely Cruise Booking, your custom and support are greatly appreciated. Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan is amazing

Brendan is a pleasure to deal with. Informative knowledgeable and efficient.
My whole family hope Brendan never retires as we plan to book all our cruises through him.

24 de janeiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Ah, thank-you Helen and Co. I think I'll be around for a good while yet :) I really appreciate you custom and support, thank-you again for your fabulous Cruise Booking, Warm Regards, Brendan x

Avaliado com 5 de um total de 5 estrelas

Great

Brendan was extremely knowledgable and helpful when it came to booking our first family cruise. Would definitely recommend him.

1 de janeiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Many thanks Gemma for your kind words and lovely Cruise Booking, you custom and support are greatly appreciated.
Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

Brendan was knowledgeable and extremely…

Brendan was knowledgeable and extremely prompt with his follow to any questions, of which there were many!! Thanks a lot for your support to us as first time cruisers.

3 de janeiro de 2026
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Many thanks Gemma for your kind words and lovely Cruise Booking, you custom and support are greatly appreciated.
Warm Regards, Brendan

Avaliado com 5 de um total de 5 estrelas

5 star!

Wouldn't book through anyone other than Brendan O'Connor, he's brilliant. Very helpful and efficient.

3 de dezembro de 2025
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you so much for your kind words Roberta, the pleasure was all mine to assist you with yet another lovely booking, Warm Regards, B x
(P.S. I have your Boarding Passes, Vouchers and Luggage Labels enroute in the post to you xx)

Avaliado com 5 de um total de 5 estrelas

From start to finish Brendan was very…

From start to finish Brendan was very professional and courteous. His advice was invaluable and he was honest with us throughout.would have no hesitation in contacting him again and recommending to friends and family.

9 de dezembro de 2025
logotipo da Hays Travel - Brendan O'Connor

Resposta da Hays Travel - Brendan O'Connor

Thank-you ever so much Colin for your kind words and Super Cruise Booking, your support is greatly appreciated. Warm Regards, Brendan

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