We travel from Shaw Manchester to Brighouse's Hays travel as we've found no matter which server you see it's always excellent service. Each member of staff is well informed about which holiday you cho... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received. Usually book travel myself over Internet, but I could not... Ver mais
A empresa respondeu
Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... Ver mais
A empresa respondeu
Have used Hays a few times now and always recommend them! Ellen who helped with my most recent booking was brilliant, so helpful and patient as I wanted to get my children's first holiday abroad just... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
19 Commercial Street, D6 1AF, Brighouse, Reino Unido
- 01484 818694
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful
We were served by Emma and she was extremely helpful, found us a great deal and explained everything to us. Made the booking a very pleasant experience.
1 de maio de 2026
Resposta da Hays Travel - Brighouse
Thank you for the lovely review, I appreciate you taking the time to write about your experience with me and Im glad that you found me helpful. I hope you have an amazing time :)
Emma
Very helpful and efficient
1 de maio de 2026
Resposta da Hays Travel - Brighouse
I appreciate you taking the time to share your experience, and I am so happy to hear that I was helpful and efficient.
Kind Regards
Emma
When i walked in the branch at…
When i walked in the branch at brighouse i was made to feel welcom and all the focus was on me and what i wanted. The lady that served me rememberd me from me booking a holiday august last year she had remembered my name and all my needs for me and my family. She got me the best deal she could and was very quick polite and efficient. Excellent service
23 de abril de 2026
Resposta da Hays Travel - Brighouse
I appreciate you taking the time to share your kind words! I am so happy to hear that you felt welcomed and valued during your visit and that your needs were met with such care. It's great to know my service made such a positive impact. I hope you have a wonderful holiday and will look forward to seeing you soon. Rachel
Great service and communication
Great service and communication
Very happy with the service
22 de abril de 2026
Resposta da Hays Travel - Brighouse
We appreciate you taking the time to leave us such a fantastic review! We are so happy you were pleased with our service and communication. Emma :)
Perfect every time
Whenever I feel that I need a holiday I immediately think of Hayes Travel. This time I wanted to book a villa holiday for next year. We are taking by daughter and her family so needed four bedrooms and at least two bathrooms. Rachel was brilliant- so professional and confident! She noted all the things I was looking for then offered me a good selection to look through. We have booked Portugal! Four bedrooms, three bathrooms, pool, close to the beach, bbq - just what we wanted. Thank you Hayes Travel - you make booking a holiday a pleasure.
25 de abril de 2026
Resposta da Hays Travel - Brighouse
I'm happy to hear that you find booking with us a pleasure. It's great to know that I was helpful in finding the perfect villa for your family holiday. It is always a pleasure seeing you in store and hearing all about your previous adventures and your upcoming plans. I will look forward to seeing you again soon. Rachel x
Zoe was patient with us and…
Zoe was patient with us and enthusiastic about our holiday. she did her best to find a holiday that fulfille all of our requests
21 de abril de 2026
Resposta da Hays Travel - Brighouse
We appreciate your kind review. We're so glad that you found Zoe to bepatient and enthusiastic while helping you plan your holiday. I will ensure to pass on your kind words. Rachel
A pleasure as always to deal with…
A pleasure as always to deal with Rachel and her lovely team.
19 de abril de 2026
Resposta da Hays Travel - Brighouse
Thank you for your continued support and kind words regarding the service you receive here in Brighouse, It was a pleasure seeing you both and of course the lovely Dudley, We will look forward to seeing you again soon. Rachel
It was so easy and lovely as always to…
It was so easy and lovely as always to book a trip
16 de abril de 2026
Resposta da Hays Travel - Brighouse
Thank you so much for leaving 5* review! Great to hear you found your booking easy and it was a pleasure to see you again :) Zoe x
Rachel and the girls at the Brighouse…
Rachel and the girls at the Brighouse branch were amazing and extremely patient we had problems with the payment link but they didn’t give up on me I’ve only been abroad once before and it was a cruise my dads 81 and it’s in his words going to be a holiday of a lifetime for him and Rachel didn’t give up till she found us what we were looking for they all deserve a pay raise
15 de abril de 2026
Resposta da Hays Travel - Brighouse
Thank you so much for leaving 5* review! It is great to hear you found us all helpful and especially Rachel who helped you proceed with the booking, I will make sure to pass on your lovely review when she is back in :) Zoe x
Lovely lady she took time to find what…
Lovely lady she took time to find what we wanted so we were happy to book
8 de abril de 2026
Resposta da Hays Travel - Brighouse
We are happy we could find the perfect booking for you. Thank you for your positive feedback; we appreciate it very much and hope to see you instore again soon. Thanks, Ellen :)
great knowledge of are destination and…
great knowledge of are destination and great advise by ellan
7 de abril de 2026
Resposta da Hays Travel - Brighouse
We appreciate you sharing your positive experience with us! We are so happy to hear our team was knowledgeable and helpful and we hope to see you instore again soon. Thanks, Ellen :)
Hays pot the detail.
I visited with an exact holiday in mind. Staff member found the holiday but spotted what I had not spotted. The price quoted only included hand luggage. I’m not sure I would have spotted this. Well done Hays.
Attention to detail was excellent.
27 de março de 2026
Resposta da Hays Travel - Brighouse
We're glad you enjoyed your experience. It's great to hear that our attention to detail helped you find the perfect holiday and avoid overlooking important details. Thank you for your positive feedback and we hope to see you instore again soon. Thanks, Ellen :)
Very professional and helpful !
Very professional and helpful !
Great service as always .
Thank you
5 de abril de 2026
Resposta da Hays Travel - Brighouse
Thank you so much for leaving a 5* review! Great to hear you found Ellen Professional & helpful, We look forward to seeing you again soon, Zoe :)
Window offer
4 de abril de 2026
Resposta da Hays Travel - Brighouse
Thank you so much for leaving 5* review! Great to hear we managed to get you booked on one of our fabulous deals! I look forward to seeing you again soon :) Zoe
Very pleasant time spent easy going and…
Very pleasant time spent easy going and relaxing experience.
5 de abril de 2026
Resposta da Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased to hear you had a pleasant experience and we look forward to seeing you again soon :) Zoe
Excellent service
Staff are always spot on - very helpful, pleasant and go over and above. Always get us a good price. Special mention for Zoe for great service . Highly recommend .
29 de março de 2026
Resposta da Hays Travel - Brighouse
We appreciate your kind feedback! We're happy to hear that our team is helpful, pleasant, and goes the extra mile to find you a good price. We highly value your recommendation.
The lady answered all my questions…
The lady answered all my questions about the location of my holiday package . Couldn’t be more happier?? . Hays travel was recommended by a workmate of mine?? .
29 de março de 2026
Resposta da Hays Travel - Brighouse
We appreciate you taking the time to share your experience. We're so happy to hear that our team answered all your questions and that you were happy with our service! Emma
Friendly staff
Friendly staff, gave us plenty of information on hotels, resorts, and flights,
29 de março de 2026
Resposta da Hays Travel - Brighouse
I appreciate you taking the time to leave us a review. I am happy to read I was friendly and informative whilst you were booking your holiday with me and hope you have a wonderful time. See you soon. Zoe
Booking our Saga Cruise for 2027
A very pleasant experience when booking our Saga Cruise with Emma at Hays Travel in Brighouse. We would recommend them to anyone needing professional travel advice.
25 de março de 2026
Resposta da Hays Travel - Brighouse
Thank you so much for your lovely review! 😊
It was a pleasure helping you book your Saga cruise, and I’m delighted to hear you had such a positive experience. Your recommendation truly means a lot. Emma
Excellent service
Always like to book with Hayes as they always look after us.
Booked recentley with Ellen at Cleckheaton and booked this one with her at Brighouse.
She was very helpful and sorted us out 😊 Thank you
24 de março de 2026
Resposta da Hays Travel - Brighouse
We're happy to hear that you have had another positive experience. We appreciate you booking with us and that our team member was helpful and sorted everything out for you. We hope to see you instore again soon. Thanks, Ellen :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.