Manager Vicky was very helpful and knowledgeable when helping us book our P&O cruise. Explaining the drinks package and the new all inclusive package, so we could make an informed decision. Love this... Ver mais
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Veja o que dizem as avaliações
I usually deal with Vicki as she is excellent at her job. Vicki was unavailable on this occasion so Holly was the one who helped. She was very friendly and professional. She managed to get me a fanta... Ver mais
A empresa respondeu
Ellena, who we’d never met before, greeted us on entering the shop and we very quickly felt comfortable with her. She was knowledgeable, efficient, and very helpful as she understood our needs. She wa... Ver mais
A empresa respondeu
We had a great experience when we went into Hays in Broughty Ferry. We were dealt with by Clare who was very helpful and knowledgeable and had us booked up for our holiday in no time. Will definitely... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
193 Brook Street, DD5 2AG, Broughty Ferry, Reino Unido
- 01382677853
4,9
Excelente
1 mil avaliações
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Lanzarote holiday
We book with you all the time and the service we get is brilliant and the girl that booked our holiday yesterday was fantastic helpful and made it so easy thanks again Graham and Jennifer
7 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Ellena, we hope you have a fab time to Lanzarote, we look forward to hearing all about it. Kind regards Shannon
Holly was very helpful and friendly.
6 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a great time in Paris and we look forward to hearing all about it. Kind regards Shannon
Friendly
Friendly, helpful and knowledgeable staff who made me feel like I mattered!
3 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely holiday on the ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
Excellent Customer Service
I usually deal with Vicki as she is excellent at her job. Vicki was unavailable on this occasion so Holly was the one who helped. She was very friendly and professional. She managed to get me a fantastic deal for our family holiday to Majorca. I would highly recommend Hays in Broughty Ferry and we will definately use them in the future.
2 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Resposta da Hays Travel - Broughty Ferry
Hello Helen,
Thank you so much for your review. I hope you have an amazing holiday when it comes. Please do not hesitate to reach out to us if you need anything before you depart.
Ellena & Team Hays Travel Broughty Ferry.
Great overall customer service
Ellena, who we’d never met before, greeted us on entering the shop and we very quickly felt comfortable with her. She was knowledgeable, efficient, and very helpful as she understood our needs. She was very friendly, while remaining professional, had a great customer service manner, and she spent time with us to find a solution and a holiday which ticked all the boxes.
1 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Ian,
Thank you so much for your lovely review. It was an absolute pleasure serving you both and getting your holiday booked up. I'm sure you will have a great time, it looks amazing! If you need anything in the meantime please do not hesitate to get in touch with myself or the rest of the team.
Ellena & Team Hays Travel Broughty Ferry
Very simple to book our holiday
Very simple to book our holiday. Fully explained everything about it. Staff were knowledgeable and courteous.
2 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Stephen,
Thank you so much for your lovely review. It was so lovely serving you both and getting your cruise all booked up for you. I hope you both have an amazing time when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry.
Resposta da Hays Travel - Broughty Ferry
Hello Jacquelin,
Thank you so much for your lovely review. It was a pleasure serving you both and getting your cruise booked up for you. I hope you both have an amazing time when it comes and if you need anything at all in the meantime you know where I am please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a fab time to Marmaris. we look forward to hearing all about it. Kind regards Shannon
Clare ....Great Asset
Clare was helping. Such patience & knowledge was outstanding. A great asset to Hays.
31 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your holiday, we look forward to hearing all about it on you return. Kind regards Shannon
Exceptional service
Vicky was very welcoming and knowledgeable
We had already done some research on a holiday but her experience guided us to choose a hotel and destination suitable to our needs and wants
Booking was seamless and the extras she suggested were welcome and affordable for our budget
29 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Malta, we look forward to hearing all about it on your return. Kind regards
Shannon
Great service!
Manager Vicky was very helpful and knowledgeable when helping us book our P&O cruise. Explaining the drinks package and the new all inclusive package, so we could make an informed decision. Love this branch, Vicky and her staff are all very polite and helpful.
28 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time on you P&O Cruise. We look forward to hearing all about it. Kind regards Shannon
Greeted warmly on arrival
Greeted warmly on arrival. Agent, Vicky was very pleasant, knowledgeable and completed my my booking quickly and efficiently.
28 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely holiday on your Ambassador cruise, we look forward to hearing all about it on your return. Kind regards
Shannon
We had a great experience when we went…
We had a great experience when we went into Hays in Broughty Ferry. We were dealt with by Clare who was very helpful and knowledgeable and had us booked up for our holiday in no time. Will definitely be back and will also recommend Hays to family and friends.
26 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Donna, I will pass this onto Clare! Thank you for booking with us and we hope you have a lovely time on holiday!
Thanks
Cerys
From our initial enquiry until…
From our initial enquiry until purchasing our holiday we found the staff very helpful and informative
26 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you very much Robert Ill make sure to let Clare know! Thank you for booking with us and enjoy your holidays when it comes!
Many thanks
Cerys
Cerys excellent in every way
22 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you so much for booking with us! I hope you enjoy your holiday!
Many thanks
Cerys
Benidorm
Holly took the time to show us the hotels in Benidorm to suit our requirements and nothing was any trouble to her.
She went through all the hotels available and explained everything.
This is our second holiday booked recently and we will be back.
21 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a fab time in Benidorm. We look forward to hearing all about it on your return. Kind regards Shannon
Holly is an extremely dedicated professional team member
Holly is and was an extremely professional, attentive and patient member of the Broughty Ferry office.
Will recommend to all our friends.
21 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Kate for your lovely review for Holly, we hope you have a lovely holiday when it comes. Kind regards Shannon
Great service!!!!!
Great service! I had been looking for a 4 day break online for hours and had a sore neck and tired. Then I thought I would go through a travel agent as I couldn't face going online again. I phoned Hays in Broughty ferry and got an assistant called Holly. Im so glad I went through this agency. She found me a lovely break and jt was cheaper than I could ever imagine. I will continue now, to book all my holidays from Hays. Brilliant service!!!!!
20 de maio de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Margaret for your lovely review for Holly, we hope you have a fab holiday to Krakow, we look forward to hearing all about it on your return. Kind regards Shannon
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