The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Ver mais
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Veja o que dizem as avaliações
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... Ver mais
A empresa respondeu
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Ver mais
A empresa respondeu
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
193 Brook Street, DD5 2AG, Broughty Ferry, Reino Unido
- 01382677853
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good response to enquiry and very…
Good response to enquiry and very helpful in the booking of the short break,
19 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Holly was very helpful and pleasant
Holly was very helpful and pleasant. She made booking process very straightforward and she did make us smile.
25 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Andrew for your lovely review for Holly, hope you have a lovely time in Morocco, we look forward to hearing all about it. Kind regards Shannon
Great service as always from Holly at…
Great service as always from Holly at Hays Travel
25 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for booking with me again Mrs Campbell , always a pleasure.
Vicky the travel advisor was very…
Vicky the travel advisor was very helpful and managed to get us a great deal first time I've used Hays but it will not be the last
23 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
thank you Lorraine for your lovely review for Vicky, we hope you have a lovely time on your upcoming holiday. Kind regards Shannon
Holiday booking
We’ve just booked our third holiday of the year here.
Holly and the staff are always friendly and nothing is any trouble for them.
They always get us the holidays to cater for our needs and get us the best deals.
21 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you George for your lovely review for Holly, we hope you have a lovely time to Alicante, we look forward to hearing all about it. Kind regards Shannon
Easy to deal with know the job well…
Easy to deal with know the job well friendly very helpful provide any information required
20 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for booking again with us Mr Queen Always a Pleasure.
Ellen’s that took my booking was very…
Ellen’s that took my booking was very pleasant and a hive of information and soon had me all booked up well done always a pleasure to book my cruises through your office in Broughty ferry well done regards Alex
19 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Alexander for your lovely review for Ellena, we hope you have a lovely time on your upcoming ambassador cruise. Kind regards Shannon
Resposta da Hays Travel - Broughty Ferry
Thank you Joan for your lovely review for Vicky, we hope you have a lovely time on your upcoming Ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
Excellent service once again Claire…
Excellent service once again Claire along with others in the team always go the extra mile 👍
19 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Graeme for your lovely review for Clare, we hope you have a lovely time to Lanzarote, we look forward to hearing all about it. Kind regards
Shannon
Cerys was great
Cerys was great. Sorted us out for a short notice holiday in no time. Really easy process
18 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Terry for your lovely review for Cerys, we hope you have a lovely time to Crete. We look forward to hearing all about it. Kind regards Shannon
Extremely helpful member of staff
Extremely helpful member of staff, listen carefully to our requirements and was flexible in meeting them. Will book again given this experience.
15 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Brian for your lovely review for Nicola, we hope you have a lovely time on your Marella cruise. Kind regards Shannon
Helpful advisors
16 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Annika for your lovely review for Ellena, we hope you have a lovely time to Kos. We look forward to hearing all about it. Kind regards Shannon
Excellent Broughty Ferry Branch
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would highly recommend!
9 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Shona for your lovely review for Nicola, we hope you have a lovely holiday to London. Kind regards Shannon
Great experience
Vicky was great at helping me get our holiday booked. I was struggling to hear as the shop was very busy (great to see) and she was very understanding.
16 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Jacqui for your lovely review for Vicky, we hope you have a lovely time to Lanzarote, we look forward to hearing all about it. Kind regards Shannon
The assistant was extremely helpful.…
The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent.
We completed the booking and Vicky also arranged car parking for us.
This is not our first time using the Broughty Ferry and we always find them helpful and pleasant.
15 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you James for your lovely review for Vicky, we hope you have a lovely time to Majorca, we look forward to hearing all about it. Kind regards Shannon
When booking a holiday i try and get…
When booking a holiday i try and get Nicola she us such a happy helpful person. .she takes her time with us .give her a pat rise.
15 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Patricia for your lovely review for Nicola, we hope you have a lovely time to Tenerife, we look forward to hearing all about it. Kind regards Shannon
Cerys was efficient and quick in…
Cerys was efficient and quick in replying to my queries and sorted our booking for us
13 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Deborah for your lovely review for Cerys, we hope you have a lovely time on your upcoming cruise in 2028. we look forward to hearing all about it. Kind regards Shannon
Brilliant service yet again thanks so…
Brilliant service yet again thanks so much cheers Graham
12 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Graham,
Thank you for your lovely review. We will pass your comments onto Cerys. Have a lovely holiday to Lanzarote and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry.
Resposta da Hays Travel - Broughty Ferry
Thank you Lynda for your lovely review for Cerys, we hope you have a lovely time on your upcoming cruise in 2028. we look forward to hearing all about it. Kind regards Shannon
Great service from Cerys at Hays
Great service from Cerys at Hays, Broughty Ferry.
Work hard to organise large family holiday.
Thank you
9 de agosto de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you George for your lovely review for Cerys, we hope you have a lovely time on your upcoming holiday. We look forward to hearing all about it. Kind regards Shannon
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