The person we spoke with, Ellena, was very, helpful, polite & knowledgeable - having herself been to the city we wanted to visit. She was able to help us identify a hotel, and to arrange a couple of... Ver mais
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Veja o que dizem as avaliações
Both the advisors who helped us Vicki and Ellena were very knowledgeable about the cruise i wanted information on. When I decided to book, Vicki was very patient as we went through all our requiremen... Ver mais
The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Ver mais
A empresa respondeu
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
193 Brook Street, DD5 2AG, Broughty Ferry, Reino Unido
- 01382677853
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Vicky was very helpful and…
Vicky was very helpful and knowledgable, and the booking process was very smooth
14 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Amy for your lovely review for Vicky, we hope you have a fab time on your Ambassador Cruise when it comes, we look forward to hearing all about it.
Ellena & Team Hays Travel Broughty Ferry
Understanding with no pressure
What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fantastic but you still get a community feel. Ellena was so helpful and ive already mentioned to family and friends to try here before booking.
9 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Jay
Thank you so much for your lovely review. It was a pleasure booking your trip to Vietnam for you and your family. I hope you all have a great time, it looks amazing and can't wait to hear all about it! If you need anything in the meantime before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Straight forward and very helpful.
12 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Mr Cunningham,
Thank you so much for your lovely review on Holly, have a lovely trip when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry.
Always a pleasure to deal with Hay’s
Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise. We were attended to very efficiently by Ellena, who was extremely pleasant, and for whom nothing was too much trouble. She tried every option we asked for until we got exactly what we were looking for. No hesitation in booking for 2027!! Thanks again, Hay’s, and Ellena.
10 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Wilma for your lovely review for Ellena, we hope you have a fab time on your Avalon Cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Booking a cruise
Great customer service from Vicky
Really welcoming
She has great knowledge of the ships and places to visit
Always happy to help and made good suggestions
1 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Mr & Mrs Taylor,
Thank you so much for your lovely review, I'm delighted Vicky got you the holiday you were both looking for and were happy with Vicky's service. Have an amazing holiday when it comes and if you need anything at all in the meantime please do not hesitate to get in touch with Vicky of the rest of the team.
Ellena & Team Hays Travel Broughty Ferry.
Thank you Clare 💐6/7/2026
My visit to hays Broughty ferry was b very pleasant, Clare was very very helpful , l was needing flights booked to Cornwall And she done it all and checked me in , l was so grateful she was very calm and very friendly , l will be coming back to Clare
Thank you 🥰
7 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday, we look forward to hearing all about it. Kind regards Shannon
Nice and good service.
27 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your ambassador cruise. we look forward to hearing all about it. Kind regards Shannon
Elina dealt with my enquiry (which then…
Elina dealt with my enquiry (which then made the booking) amazing and ran through quite a few ideas and places. We then came down and booked it with another person (who was also amazing). Good price and great flight times
27 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Fiona for your lovely review for Ellena, we hope you have a lovely time to Tenerife, we look forward to hearing all about it. Kind regards Shannon
Really helpful member of staff
Really helpful member of staff. Friendly atmosphere.
Straightforward booking process.
3 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Staff very helpful and informative
Staff very helpful and informative. Completed my flight enquiry and processed my booking in a timely manner Would definitely recommend this branch for future business.
2 de julho de 2026
Resposta da Hays Travel - Broughty Ferry
Hello Maria,
Thank you so much for your lovely review. I'm glad your booking was made as smooth as possible. Have a lovely holiday and if you need anything before you depart please let us know.
Ellena & Team Hays Travel Broughty Ferry.
The staff were exceptional and nothing…
The staff were exceptional and nothing was too much bother
28 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Ethan, we hope you have a lovely time on your upcoming cruise with Ambassador, we look forward to hearing all about it. Kind regards Shannon
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Ethan, we hope you have a lovely holiday to Alicante, we look forward to hearing all about it. Kind regards Shannon
Went to book a cruise
Went to book a cruise and the staff couldn’t have been more welcoming or helpful. They answered all my questions and the booking process was straightforward and hassle free and should I have any further questions or assistance i know they will be there to help.
26 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Ronald for your lovely review for Cerys, we hope you have a lovely time on your MSC Cruise, we look forward to hearing all about it. Kind regards Shannon
Great Service
The service from Nicola was exceptional, and all the staff were so cheery and friendly.
30 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time in Portugal. We look forward to hearing all about it when you return. Kind regards Shannon
Resposta da Hays Travel - Broughty Ferry
Thank you Keith for your lovely review for Vicky, we hope you have a lovely time to Cyprus, we look forward to hearing all about it. Kind regards Shannon
Great service as always
Great service as always
Listened to our needs and came up with a holiday within budget takes the stress off us searching
28 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Lynn for your lovely review for Holly, we hope you have a lovely time to Malaga. we look forward to hearing all about it. Kind regards Shannon
Enjoyable Experience.
Popped in to Hays. Broughty Ferry Dundee .to.book a holiday.
Was met by sales assistant Vicky.
A very pleasant woman. Who was very informative and helpful.
Came out having booked a Cruise.
A very enjoyable experience.
28 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you Brian for your lovely review for Vicky, We hope you have a lovely time on your upcoming cruise with Fred Olsen, we look forward to hearing all about it. Kind regards Shannon
Great service as always and very…
Great service as always and very helpful staff in Broughty Ferry
20 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely time to Malta, we look forward to hearing all about it. Kind regards Shannon
As usual a great service
19 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your upcoming cruise with ambassador. we look forward to hearing all about it. Kind regards Shannon
Made enquiries about a specific cruise.
Made enquiries about a specific cruise.
Assistant very knowledgeable and gave us several alternatives regarding cruise package . Great service.
27 de junho de 2026
Resposta da Hays Travel - Broughty Ferry
Thank you George for your lovely review for Holly, we hope you have a lovely time on your upcoming cruise with Ambassador. We look forward to hearing all about it. Kind regards Shannon
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